Blue Screen problem ref ntfs.sys

Anonymous
2012-01-09T09:37:52+00:00

This is the info on the blue screen yesterday:

BSOD Jan 8 2012

STOP:0*00000050 (0*B3553490,0*00000001,0*B7E23D4F,0*00000000)

ntfs.sys – Address B7E23D4F base at B7DFE000, DateStamp 48025 (Note that due to camera work, there may be other numbers after 48025).

Help appreciated

Peter Matthews

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2012-01-13T16:40:27+00:00

Hi,

I understand the hospital as I was in the emergency room twice on 12/30 and 12/31

myself, no fun.

Please ask in the Answers Windows XP Forums where there as experts who specialize

in XP.

Answers - Windows XP forums

http://answers.microsoft.com/en-us/windows/forum/windows_xp

Also please provide all the information they need to help them help you.

How to ask a question

http://support.microsoft.com/kb/555375

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  1. Anonymous
    2012-01-14T17:37:21+00:00

    ChkDsk on Jan 14 2012 Windows XP SP3

    Microsoft Windows XP [Version 5.1.2600]

    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\User>chkdsk

    The type of the file system is NTFS.

    WARNING! F parameter not specified.

    Running CHKDSK in read-only mode.

    CHKDSK is verifying files (stage 1 of 3)...

    File verification completed.

    CHKDSK is verifying indexes (stage 2 of 3)...

    Deleting index entry RA6AAC~1.DAT in index $I30 of file 37278.

    Deleting index entry rapport_var_0.cfg.data in index $I30 of file 37278.

    Deleting index entry 4A in index $I30 of file 61839.

    Deleting index entry 4E in index $I30 of file 81722.

    Deleting index entry AF in index $I30 of file 81722.

    Deleting index entry 84 in index $I30 of file 81860.

    Deleting index entry 7E in index $I30 of file 82158.

    Deleting index entry 86 in index $I30 of file 82160.

    Deleting index entry 3A in index $I30 of file 82251.

    Deleting index entry 6A in index $I30 of file 83429.

    Deleting index entry WDFME.log in index $I30 of file 146220.

    Deleting index entry VOE675~1.DB3 in index $I30 of file 152038.

    Deleting index entry Volumea20181d00f4611e08fb100196696dd76.db3-journal in index

    $I30 of file 152038.

    Deleting index entry Volumeff2d5279fd5c11e0902900196696dd76.db3-journal in index

    $I30 of file 152038.

    Deleting index entry VOLUME~2.DB3 in index $I30 of file 152038.

    Deleting index entry MG98C5~1.LOG in index $I30 of file 160972.

    Deleting index entry MGF1D3~1.LOG in index $I30 of file 160972.

    Deleting index entry mgmt_sysinfo.1.log in index $I30 of file 160972.

    Deleting index entry mgmt_sysinfo.2.log in index $I30 of file 160972.

    Deleting index entry mgmt_sysinfo.3.log in index $I30 of file 160972.

    Deleting index entry mgmt_sysinfo.4.log in index $I30 of file 160972.

    Deleting index entry mgmt_sysinfo.5.log in index $I30 of file 160972.

    Deleting index entry mgmt_sysinfo.log in index $I30 of file 160972.

    Deleting index entry MGMT_S~1.LOG in index $I30 of file 160972.

    Deleting index entry MGMT_S~2.LOG in index $I30 of file 160972.

    Deleting index entry MGMT_S~3.LOG in index $I30 of file 160972.

    Deleting index entry MGMT_S~4.LOG in index $I30 of file 160972.

    Deleting index entry U1.db3-journal in index $I30 of file 212108.

    Deleting index entry U18193~1.DB3 in index $I30 of file 212108.

    Deleting index entry localstore.rdf in index $I30 of file 266522.

    Deleting index entry LOCALS~1.RDF in index $I30 of file 266522.

    Deleting index entry sessionstore.js in index $I30 of file 266522.

    Deleting index entry SESSIO~1.JS in index $I30 of file 266522.

    Deleting index entry urlclassifierkey3.txt in index $I30 of file 266522.

    Deleting index entry URLCLA~1.TXT in index $I30 of file 266522.

    Index verification completed.

    Errors found. CHKDSK cannot continue in read-only mode.

    C:\Documents and Settings\User>

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  2. Anonymous
    2012-01-13T13:19:27+00:00

    What does a chkdsk report show?

    If you just want a chkdsk report on your C partition select Start, Run, type "cmd" without quotes in the box and press the ENTER key. Type chkdsk and press the ENTER key and a report, detailing amongst other things a summary of how the disk space is utilised, is provided. If you want a report on a partition or drive other than C you need to go to that partition. To access F, where F is the required partition you type F: and press the ENTER key.

    Copying reports from a command prompt can be tricky. Right click and select Mark. This enables you to highlight selected text and click to copy. You then go to an open Word, Notepad or similar file, right click and paste. The selected text transfers from your clipboard to the open file. You can paste directly into a reply message to most forums.

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  3. Anonymous
    2012-01-13T11:25:40+00:00

    Regret that in giving you the BSOD info, I overlooked stating that I am XP SP3.

    My BlueScreenView doesn't appear to work in that the mini dump screen is blank after the automatic reboot.

    I have been in hospital as an emergency since starting this question so I am not at my best.

    Peter Matthews

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  4. Anonymous
    2012-01-09T19:21:32+00:00

    Hi,

    References to Vista also apply to Windows 7.

    This is my generic how to for proper driver updates :

    This utility makes it easy to see which versions are loaded :

    DriverView - Free - utility displays the list of all device drivers currently loaded on your system.

    For each driver in the list, additional useful information is displayed: load address of the driver,

    description, version, product name, company that created the driver, and more.

    http://www.nirsoft.net/utils/driverview.html

    For Drivers check System Maker as fallbacks and Device Maker's which are the most current.

    Control Panel - Device Manager - Display Adapter - write down the make and complete model

    of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate

    Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click -

    Uninstall - REBOOT this will refresh the driver stack.

    Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party

    with their own software and drivers and any other major device drivers you have.

    Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device

    Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for

    BIOS, Chipset and software updates at System Maker's site while there.)

    Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after

    each installation.

    Always check in Device Manager - Drivers tab to be sure the version you are installing actually

    shows up. This is because some drivers rollback before the latest is installed (sound drivers

    particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as

    needed.

    Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check

    manually by model.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites.

    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

    Installing and updating drivers in Windows 7 (updating drivers manually using the methods above

    is preferred to ensure the latest drivers from System maker and Device makers are found)

    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update drivers manually then it is a good idea to disable Driver Installations in Windows

    Updates, this leaves Windows Updates ON however it will not install drivers which will usually

    be older and cause issues. If Updates suggests a new driver then HIDE it (Right Click on it)

    and then go look for new ones manually if you wish.

    Stop Windows 7 from Automatically Installing Device Drivers

    http://helpdeskgeek.com/windows-7/stop-windows-7-from-automatically-installing-device-drivers/

    How To Disable Automatic Driver Installation In Windows 7 / Vista

    http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

    Disable Windows Update Device Driver Search Prompt In Windows 7 / Vista (for Professional,

    Ultimate, and Enterprise)

    http://www.addictivetips.com/windows-tips/disable-windows-update-device-driver-search-prompt/

    ==========================================

    Memory tests do not catch all errors such as mismatched memory (possible even for sticks

    that appear to be identical) and when faster memory is placed in system behind slower memory.

    So it is best to also swap sticks in and out to check for those even if all memory tests fail to show

    a problem.

    To test RAM check here - let it run 4+ hours or so.  <-- best methodwww.memtest.org

    For the Windows Memory Diagnostic Tool.

    Start - type in Search box ->  Memory - find Memory Diagnostics tool at top of list - Right Click -

    RUN AS ADMIN follow the instructions

    Windows Vista: How to Scan / Test your RAM or Memory with Windows Vista Memory Diagnostic

    Tool

    http://www.shivaranjan.com/2007/11/01/windows-vista-how-to-scan-test-your-ram-or-memory-with-windows-vista-memory-diagnostic-tool/

    How to Run the Memory Diagnostics Tool in Windows 7

    http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

    Hope this helps.

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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