Blue Screen problem ref ntfs.sys

Anonymous
2012-01-09T09:37:52+00:00

This is the info on the blue screen yesterday:

BSOD Jan 8 2012

STOP:0*00000050 (0*B3553490,0*00000001,0*B7E23D4F,0*00000000)

ntfs.sys – Address B7E23D4F base at B7DFE000, DateStamp 48025 (Note that due to camera work, there may be other numbers after 48025).

Help appreciated

Peter Matthews

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-01-13T16:40:27+00:00

Hi,

I understand the hospital as I was in the emergency room twice on 12/30 and 12/31

myself, no fun.

Please ask in the Answers Windows XP Forums where there as experts who specialize

in XP.

Answers - Windows XP forums

http://answers.microsoft.com/en-us/windows/forum/windows_xp

Also please provide all the information they need to help them help you.

How to ask a question

http://support.microsoft.com/kb/555375

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Was this answer helpful?

20+ people found this answer helpful.
0 comments

45 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2012-01-22T11:16:21+00:00

    You should always update drivers when you can.

    Do you have easy access to a computer running Windows 7? Why I ask is that you could then upload a copy of a dump file to Sky Drive and post a link here. Solution providers here can then see directly much more detail egarding the problem than is available through exchanging information in posts here.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2012-01-22T11:00:28+00:00

    Thank you for that Gerry. Considering that I was on Skype at the time and using the Microsoft LifeCam, should I try updating the driver?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2012-01-21T18:15:56+00:00

    vx1000.sys = Microsoft LifeCam VX1000 Device Driver

    Was this answer helpful?

    0 comments
  4. Anonymous
    2012-01-17T20:45:47+00:00

    Normally a backup copy of Windows occurs on a laptop ( it can also occur on a desktop ) and is placed in a separate partition (aka volume) which has no drive letter but is named System. The whole of Disk 0 (size 500gb) is allocated to C containing Windows, programmes and data files. Disk 1 is your external drive (size 1tb). It will not contain a copy of the operating system unless you have cloned or backed the whole of C to your external drive. There would seem to be obvious evidence of a system partition of C.

    The best solution might be to get a small computer repair shop to help. 

    Where you saw the product keyy you should some ththing like this:

    00426-OEM-9154261-00435 - This gives information about the version of Windows installed on the computer. The product in the example is a generic OEM version of Windows 7 64 bit Ultimate. It could help to know what Belarc shows for your copy of Windows XP. Note I am not asking for the Product Key which should not be displayed in a public place like these forums.

    Was this answer helpful?

    0 comments