Background Intelligent Transfer Service is missing in XP

Anonymous

I have been having problems installing updates from Microsoft Updates and looking at the error messages it tells me I need to check the properties of Background Intelligent Transfer Service but when I search this file it is missing,

How do I replace this missing file and how do i see any other registry files are missing?

Thanks

Katie

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Anonymous

I have XP Home Edition which I have just upgraded to SP3. Windows Update has stopped working. It has 27 files for me but they all fail to install. There is no sign of BITS when I run services.msc, in either the Standard or Extended tabs.

This method did not work for me, things go off track right from the start because when I run %windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf it asks me for the original XP SP3 disc. But my disc is only SP1.

When I put that in and point the program at it, it copies a couple of files even though the target files being overwritten are newer than the ones on the disc, but then says it cannot copy a file with a name like bitsprix.

This problem has occupied a ridiculous amount of time. Can anyone please help?

Hi Marbrien,

Please do the following.

Open the Windows Search tool, copy/paste the following and then click Search: qmgr.dll

Search should show that file in the following locations:

C:\WINDOWS\system32

C:\WINDOWS\ServicePackFiles\i386

C:\WINDOWS\system32\bits

You may only see qmgr.dll in C:\WINDOWS\system32.

Go to Start, Run and copy/paste: regsvr32 qmgr.dll and click OK

Do the same with this file: regsvr32 qmgrprxy.dll

Reboot the system and then copy/paste this command into the Run field:

%windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf

If you're prompted to insert the Windows installation CD, ignore that and in the dialog box at the bottom, change the path to C:\WINDOWS\ServicePackFiles\i386

** Change the path to C:\WINDOWS\system32 if qmgr.dll was only present in that location.**

Restart the PC again and then go to Services and you should be able to see BITS in the list.

Double click it and then on the General tab, click the Start button to try and start the service manually. This is just a test to ensure that it's working correctly.

If you get Error 2: cannot find the file specified, go to Start, then Run again and copy/paste the following command and then click OK:

Reg add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

Reboot again and then try once more to start BITS. It should work properly now, but in the unlikely event that it fails again, run the following command and then hit Enter:

Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

Reboot once more and then do the following.

Go to this link and install the IE8 cumulative December update:

http://www.microsoft.com/en-gb/download/details.aspx?id=41404

If you use IE7, use this link instead:

http://www.microsoft.com/en-gb/download/details.aspx?id=41442

Finally, go to the Windows Update site and you should be able to download normally.

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81 additional answers

Anonymous

2014-01-03T15:08:29+00:00
The correct XP settings for the SERVICES are:

Automatic Updates -- Start Type: Automatic (Updates will not work if set to Manual)

Background Intelligent Transfer Service (BITS) -- Start Type: Manual (Automatic is OK)

N.B. If the Automatic Updates service is set to Start Type: Manual then Updates will NOT function.

The Windows Update Agent will successfully Start the service using this setting - but then refuses to connect to the server and declares a Services Problem - go figure!!

You can set Automatic Updates to "Turn Off Automatic Updates" in the Control Panel icon
- this just stops automatic checking as a background task
- you will still be able to use Windows Update via the webpage with this setting
I suspect the most likely issue was you didn't actually install the Cumulative Security Update - I have seen many, many people do this - downloaded something but forget to actually install it. But messing with the services Startup Type settings can also give false problems - as can not rebooting after changes to the Registry.

Anyway good to hear it is all working

Happy New Year
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Anonymous

2014-01-08T17:29:03+00:00

This worked for me (Xircal)

Thank you for a very concise, thorough and easy to follow solution to an unusual problem.

This is a refreshing change from some of the shoot in the dark solutions sometimes suggested in these forums.
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Anonymous

2014-01-14T14:38:06+00:00

Ran the complete "procedure", all the way through to and including the step applying the IE8 Cumulative December update. BITS is in the services list as "stopped". Try to start it, receive "Error 126: The specified module could not be found" . Any more ideas? We are at the point where we will scrap the Windows machines in favor of the LINUX platforms..they are running fine.
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Anonymous

2014-01-14T18:41:46+00:00

ChetCornell,

What's that last part all about? "We are at the point where we will scrap the Windows machines in favor of the LINUX platforms.. they are running fine."

The volunteers on this public worldwide forum probably will help you when you have issues with getting whatever you are using the Windows XP legacy systems for working on the Linux systems in another forum. What you state is not a 'threat' to anyone here nor is it necessary to tell us 'what you will do unless...' since if you were going to do it - you'd just do it.

So perhaps just state your issues more precisely and let everyone know that in the ~7 pages (70+ replies) of this 16 month old conversation you have not been able to get your issue fixed in the manner others have reported they did. Perhaps insight into the specifics of your situation would bring about resolution - but extraneous comments about what you "will do" just tempt people to "let you do it" instead of volunteering their free time to help, eh?

You might read through this:

BITS service is missing, how can I get it back?

Page 2 points out ...

If the qmgr.dll file itself were actually missing (which it should never be missing), you would see a message like this depending on how you are trying to start BITS:

From Services:

Could not start the Background Intelligent Transfer Service on local computer.Error 126. The specified module could not be found

From a Command Prompt:

A system error has occurred.System error 126 has occurred.The specified module could not be found.

Either way in that case you would see a message like this in the Event Viewer System log:

Event Type:    Error

Event Source:    Service Control Manager

Event Category:    None

Event ID:    7023

Description:

The Background Intelligent Transfer Service service terminated with the following error:

The specified module could not be found.

Is that what you are seeing now (all three cases)?
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