Background Intelligent Transfer Service is missing in XP

Anonymous
2012-09-10T18:40:38+00:00

Hi

I have been having problems installing updates from Microsoft Updates and looking at the error messages it tells me I need to check the properties of Background Intelligent Transfer Service but when I search this file it is missing,

How do I replace this missing file and how do i see any other registry files are missing?

Thanks

Katie

Windows for home | Previous Windows versions | Recovery and backup

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Anonymous
2013-11-20T18:29:37+00:00

I have XP Home Edition which I have just upgraded to SP3.  Windows Update has stopped working.  It has 27 files for me but they all fail to install.  There is no sign of BITS when I run services.msc, in either the Standard or Extended tabs. 

This method did not work for me, things go off track right from the start because when I run  %windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf it asks me for the original XP SP3 disc.  But my disc is only SP1. 

When I put that in and point the program at it, it copies a couple of files even though the target files being overwritten are newer than the ones on the disc, but then says it cannot copy a file with a name like bitsprix. 

This problem has occupied a ridiculous amount of time.  Can anyone please help?

Hi Marbrien,

Please do the following.

Open the Windows Search tool, copy/paste the following and then click Search: qmgr.dll

Search should show that file in the following locations:

C:\WINDOWS\system32

C:\WINDOWS\ServicePackFiles\i386

C:\WINDOWS\system32\bits

You may only see qmgr.dll in C:\WINDOWS\system32.

Go to Start, Run and copy/paste: regsvr32 qmgr.dll and click OK

Do the same with this file: regsvr32 qmgrprxy.dll

Reboot the system and then copy/paste this command into the Run field:

%windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf

If you're prompted to insert the Windows installation CD, ignore that and in the dialog box at the bottom, change the path to C:\WINDOWS\ServicePackFiles\i386

** Change the path to C:\WINDOWS\system32 if qmgr.dll was only present in that location.**

Restart the PC again and then go to Services and you should be able to see BITS in the list.

Double click it and then on the General tab, click the Start button to try and start the service manually. This is just a test to ensure that it's working correctly.

If you get Error 2: cannot find the file specified, go to Start, then Run again and copy/paste the following command and then click OK:

Reg add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

Reboot again and then try once more to start BITS. It should work properly now, but in the unlikely event that it fails again, run the following command and then hit Enter:

Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

Reboot once more and then do the following.

Go to this link and install the  IE8 cumulative December update:

http://www.microsoft.com/en-gb/download/details.aspx?id=41404

If you use IE7, use this link instead:

http://www.microsoft.com/en-gb/download/details.aspx?id=41442

Finally, go to the Windows Update site and you should be able to download normally.

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  1. Anonymous
    2013-12-31T07:20:25+00:00

    I have exactly the type problem describesd here:  about 100% CPU covery caused by automatic MS updates for WIN XP 32 bit. If I am deactivating this service it's OK but I am unable to start the update service manually.,

    BITS still does not seem to work properly although I did all the fixes described in post 2 of the thread created by Xircal multiple times. When I try to change BITS in "Service" to manually and try to start it, it constantly gives me error message: Error 2: cannot find the file specified.

    In addition I installed sercive pack 3 again and update IE8 with the December patch

    .

    I can see BITS in the service section. The path in the tab where you can actvate / deactivate this service where it is looking for the correct file is C:\WINDOWS\system32\svchost.exe -k netsvcs. If I look this WINDOWS/sytem32 folder up manually there is indeed no no file named svchost.exe -k netsvcsor svchost.exe . Just a file svhost (without file ending .exe) is sitting there. This file is described as  file Version 5.1.2600.5512 Generic Host Process for Win32 Services.

    I spent hours and hours trying to fix this bug. I completely ran out of ideas. My computer knowledge is very limited.

    Does anyone has an idea how I can proceed?

    Any help is really appreciated.

    Kind regards

    Gerd (Germany)

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  2. Anonymous
    2013-12-30T19:17:47+00:00

    An engineer and myself have been following this general subject of windows updates issues with interest and there are added details from you which may be helpful to tests done independently or by Microsoft to confirm what you are reporting.  There are different issues that can occur with windows update which have similar symptoms but different causes, and three causes of what are believed to be many more have already been identified before your post which would add 2 more to the list. 

    There are different descriptions and variations of the procedure of Xircal and here is one I want you to look at linked on page 1 of the linked thread to see if the "checking BITS configuration" portion at the start of the procedure is what you did, or did you just proceed operating on the belief that BITS was corrupted?  Also as part of the completion of the Xircal procedure was the cumulative security update for IE8 for December manully downloaded and installed at that point?  There is actually a diagnostic included and 2 separate issues fixed by the Xircal procedure, so we are trying to analyze your report intelligently. 

    http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/windows-update-svchostexe-100-cpu-in-task-manager/6b372d8b-0ca4-4042-ba37-b2a7cdcdbd06

    I know that your qmgr.dll is found only in system32 and you have no i386 folder, therefore the variant procedure applies involving the different path which is described on page 5 of the thread as being more often found on laptops, but it evidently is simply the configuration of a slipstreamed SP3 installation.  A later revision on the procedure relies on the in common path to the system32 location for qmgr.dll  The first page simply shows the manually checking for BITS configuration after doing a run command of services.msc.  Was that checking of the BITS configuration done also by you and

    was the dysfunctional BITS identified in that way? 

    And was this done the same way identifying that BITS was broken in connection both with MSE and the genuine advantage downloads so that the procedure of Xircal would have been done twice?

    Specifically the excerpted portion below is the part of the Xircal procedure which is wanted to be confirmed that you did perform to confirm BITS not functioning or in the alternative did you simply go straight to the operative command portion of the procedure to reinstall and reregister BITS,  or later get the error 2 result and have to go further on that contingency?  These added details will be helpful.

    [Excerpt from Xircal's procedure]

    Go to Start, Run, copy/paste this command and click OK: services.msc

    In the list of Services, can you see Background Intelligent Transfer Service ?

    Here's a pix of what it looks like.

    If it's not listed, please proceed as follows to register the BITS service.

    [Excerpt end]

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  3. Anonymous
    2013-12-30T15:45:35+00:00

    You are reporting that MSE and/or a subsequent immediate update to MSE is identified as trashing the BITS on a clean install of SP3.

     

    MSE is absolute garbage made for uninstalling anyway and has the CPU spiking issue all by itself. 

    A computer is better off without it.  Use one of the free antivirus softwares instead. 

     

    Did you use the full offline install package for IE8 and decline downloading any updates for IE8 at the time of installation?

     

    This should have been the IE8 package used, followed immediately by the manual install of the latest cumulative security update for IE8.

    http://www.microsoft.com/en-us/download/internet-explorer-8-details.aspx

     

    Did you follow the IE8 install by installing the latest cumulative security update for IE8 ?

     

    It is possible to get verifying windows and genuine advantage done next in the process,

    even though it may occur that the genuine advantage authentication repeats itself later

    "just to make sure" through windows updates.

     

    Here are some validation links

     

    http://www.microsoft.com/genuine/validate/     download plugin

    http://www.microsoft.com/en-us/download/genuine-validation.aspx

    http://www.microsoft.com/en-us/download/exe-validation.aspx?id=0

     

    An offline copy of IE8 was used, and appears to be the same as listed in the link above (http://www.microsoft.com/en-us/download/internet-explorer-8-details.aspx).  The Cumulative Security Update was not immediately installed and the installation was allowed to update.  The update indicated a failure to run a scan for malicious software (the Malicious Software Removal Tool ?) possibly indicating that the download feature had already been compromised.

    The other updates are a secondary concern at this point.  I was most interested in confirming that the fix outlined by Xircal does work - and it did work on the test machine and on the affected laptop.

    My interest in posting this was merely to help others who are more knowledgeable about the inner workings of Windows identify if there is anything in common between the MSE/update and unpacking and installing the Genuine Advantage Notification entry - both of which caused the corruption of the BITS service, independently.

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  4. Anonymous
    2013-12-30T07:58:38+00:00

    These links may help

    http://www.microsoft.com/en-gb/download/details.aspx?id=30135   Net Framework Repair Tool

    Here is some additional info regarding one type of zombie updates issue

    http://support.microsoft.com/kb/910339/en-us

    http://support.microsoft.com/mats/windows_update/    An online Fix it tool is here

    A portable standalone version of the Fix it tool linked from there is here

    http://support.microsoft.com/mats/windows_update/en-us?entrypoint=lightbox

    http://go.microsoft.com/?linkid=9775982  direct link for portable Fix it tool

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