Background Intelligent Transfer Service is missing in XP

Hello Keith,

fisrt HAPPY NEW YEAR to you and many thanks for the new advises you posted for me.

Following your recommendation entering

Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

manually did not change the situation.

So I turned to the links you posted.

a) Dougs reg file fix could not be carrried out as a file named

@%SystemRoot%\system32\qmgr.dll - read the rest of this post

was not sitting under services.msc. So I did not follow up on this.

b)Then I followed the opther link and in this link I found another one to one of Dougs posts. He wrote:

SECTION 2 FOR LAPTOPS ONLY==========================If qmgr.dll is only present in C:\WINDOWS\system32, do the following.Open the system32 folder, locate qmgr.dll, then right click it and choose Copy.Stay in system32 folder and right click anywhere and choose New, then Folder. Rename the new folder tobits (in lowercase).Open the bits folder you just created, right click in the right hand pane and choose Paste. You should see the qmgr.dll file appear in there.Close Windows Explorer and then go to Start, Run and copy/paste: regsvr32 qmgr.dll and click OKDo the same with this file: regsvr32 qmgrprxy.dll

I created the new bits folder and executed the 2 dll files.

I rebooted and was happy that I could now put BITS to Automatic and start it w/o getting the error meassage. So Error 2: cannot find the file specified when trying to start BITS was removed by this activity. Happy to see that.

Then I started an XP update (search for new updates). The running bar flashed endlessly (20 min) without showing a search result and the CPU covery again turned to 100%. I was unable to cancel the page and finally this ended in a complete crash as also using the task manager to stop all activities died not work anymore. So I took the battery out.

Any further ideas?

Best regards

Gerd

.

Yes correct about the copy and paste run commands.

See this linked page for the basis of what follows below

http://support.microsoft.com/kb/916251/en-us

I think I may see the problem.  For the final command

Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

Let's try doing this manually typing the instruction at a command prompt and making note the command is case sensitive

1. Click Start, click Run, type cmd, and then click OK.
2. At the command prompt, type the following command,

Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

     and then click OK:

     3. Restart the computer, and then try to manually start BITS.

Note Set the BITS Startup type to "Automatic" instead of "Manual" as soon as you resolve this problem. To change the Startup type, follow these steps:

1. Click Start, click Run, type services.msc, and then click OK.
2. Double-click Background Intelligent Transfer Service.
3. In the Startup type box, click Automatic, and then click OK.

If that doesn't work .....

I would try Dougs registry merge next.

See this other thread linked for some more information and a link for Dougs reg file

http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/windows-xp-update-issue-error-0x80246008/c1cbb5c5-6f5a-4190-8347-afeade856aab#LastReply

Here is a direct link for Dougs reg fix description and a download link

http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/bits-error-1290-0x50a-following-updates/9457b57d-1cb4-49f8-b62b-7fc8b226ecca?page=9&msgId=df6f2f87-7d48-4913-98f8-ab71c7a91db8

Keith,

thankls a lot for the very fast reply.

Unfortunately I did all that already. And I reactivated  Automatic Updates in services.msc

When I run (execute)

Reg add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

and reboot

error message ist still Error 2: cannot find the file specified when trying to start BITS

When I then and then run (execute)

Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

and reboot

error message ist still Error 2: cannot find the file specified when trying to start BITS

Same after installing the Dec. patch for IE8

This is what is driving me crazy as it seems not to work for me.

Just as a matter of interest : Whewn I run the above command it is correct that I copy and paste the command as diplayed included the words "Reg gap add gapHKL........" ??

After entering the above long commands and confirming with "OK" the activity looks different from runnig the previous runs regsvr32qmgr.dll and the other .dll file. There I have seen a real activity. When I enter the above long commands a small black window pops up for a quarter of a second- thats all.

Any ideas how to proceed?

Best regards..... and a nice last day of 2013

Gerd

Gerd do not deactivate Automatic Updates in services.msc because the process is used for both automatic and manual updates.  Only turn off automatic updates in control panel > automatic updates

Gerd do not worry about finding the path as it will not be found as a specific file but is one of many processes associated with svchost that is found in system32, but more importantly it is qmgr.dll found in system32 and other files needed for reinstalling BITS from the qmgr.inf file found in the inf folder.

You are nearly finished with the BITS reinstall procedure if you are seeing error 2 as you describe. 

Complete the procedure as specified by Xircal in the following part of his instructions:

If you get Error 2: cannot find the file specified, go to Start, then Run again and copy/paste the following command and then click OK:

Reg add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

Reboot again and then try once more to start BITS. It should work properly now, but in the unlikely event that it fails again, run the following command and then hit Enter:

Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

Reboot once more and then do the following.

My note to Gerd, you may skip this next step since you have already installed the cumulative security update for IE8 for December.

Go to this link and install the IE8 cumulative December update:

http://www.microsoft.com/en-gb/download/details.aspx?id=41404

If you use IE7, use this link instead:

http://www.microsoft.com/en-gb/download/details.aspx?id=41442

Finally, go to the Windows Update site and you should be able to download normally.