Background Intelligent Transfer Service is missing in XP

Anonymous
2012-09-10T18:40:38+00:00

Hi

I have been having problems installing updates from Microsoft Updates and looking at the error messages it tells me I need to check the properties of Background Intelligent Transfer Service but when I search this file it is missing,

How do I replace this missing file and how do i see any other registry files are missing?

Thanks

Katie

Windows for home | Previous Windows versions | Recovery and backup

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Anonymous
2013-11-20T18:29:37+00:00

I have XP Home Edition which I have just upgraded to SP3.  Windows Update has stopped working.  It has 27 files for me but they all fail to install.  There is no sign of BITS when I run services.msc, in either the Standard or Extended tabs. 

This method did not work for me, things go off track right from the start because when I run  %windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf it asks me for the original XP SP3 disc.  But my disc is only SP1. 

When I put that in and point the program at it, it copies a couple of files even though the target files being overwritten are newer than the ones on the disc, but then says it cannot copy a file with a name like bitsprix. 

This problem has occupied a ridiculous amount of time.  Can anyone please help?

Hi Marbrien,

Please do the following.

Open the Windows Search tool, copy/paste the following and then click Search: qmgr.dll

Search should show that file in the following locations:

C:\WINDOWS\system32

C:\WINDOWS\ServicePackFiles\i386

C:\WINDOWS\system32\bits

You may only see qmgr.dll in C:\WINDOWS\system32.

Go to Start, Run and copy/paste: regsvr32 qmgr.dll and click OK

Do the same with this file: regsvr32 qmgrprxy.dll

Reboot the system and then copy/paste this command into the Run field:

%windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf

If you're prompted to insert the Windows installation CD, ignore that and in the dialog box at the bottom, change the path to C:\WINDOWS\ServicePackFiles\i386

** Change the path to C:\WINDOWS\system32 if qmgr.dll was only present in that location.**

Restart the PC again and then go to Services and you should be able to see BITS in the list.

Double click it and then on the General tab, click the Start button to try and start the service manually. This is just a test to ensure that it's working correctly.

If you get Error 2: cannot find the file specified, go to Start, then Run again and copy/paste the following command and then click OK:

Reg add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

Reboot again and then try once more to start BITS. It should work properly now, but in the unlikely event that it fails again, run the following command and then hit Enter:

Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

Reboot once more and then do the following.

Go to this link and install the  IE8 cumulative December update:

http://www.microsoft.com/en-gb/download/details.aspx?id=41404

If you use IE7, use this link instead:

http://www.microsoft.com/en-gb/download/details.aspx?id=41442

Finally, go to the Windows Update site and you should be able to download normally.

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  1. Anonymous
    2014-01-15T15:59:56+00:00

    Could you link to the tool you ran?

    I'd be curious as to the tool name and what it found if possible.

    Thanks!

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  2. Anonymous
    2014-01-15T15:08:10+00:00

    All fixed!  It was a registry corruption situation.  Ran a tool suggested by a community member and it fixed the problem.  Updates running fine.  Dispensing to other XP platforms. 

     

    On second note, I learned 2 valuable lessons today. 

     

    1. It is easier to say thank you than it is to say I am sorry.
    2. This community and the volunteers should be teachers in good will as well.

     

    I thank you all!

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  3. Anonymous
    2014-01-15T14:56:12+00:00

     

    Also please see the following

     

    If you experience issues with windows update then try this

     

    http://support.microsoft.com/kb/949104/en-us

     

    and if that is no help then follow by this

     

    It is the item #25 in the repair tool that needs to be run.

     

    http://www.tweaking.com/content/page/windows\_repair\_all\_in\_one.html

     

     

    1. I attempted to access KB949104/en-us - received virus contained alert!
    2. Tried windows repair all in one.  Fixed the problem..how?  No idea!  Windows update works fine again.  All updates applied and current.  Will dispense to all other XP platforms.

     

    My Thanks..and again..my apologies for my mis-statement!!  I will learn to be more appreciative of all the efforts of you folks on this community support group. 

     

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  4. Anonymous
    2014-01-15T13:46:07+00:00

    My apologies to anyone that was offended for my off-the-wall comment.  Very frustrating time for me and the folks here.

     

    ChetCornell,

       

    You might read through this:

    BITS service is missing, how can I get it back?

     

    Page 2 points out ...

    If the qmgr.dll file itself were actually missing (which it should never be missing), you would see a message like this depending on how you are trying to start BITS:

     

    From Services:

    Could not start the Background Intelligent Transfer Service on local computer.Error 126.  The specified module could not be found

    From a Command Prompt:

    A system error has occurred.System error 126 has occurred.The specified module could not be found.

    Either way in that case you would see a message like this in the Event Viewer System log:

    Event Type:    Error

    Event Source:    Service Control Manager

    Event Category:    None

    Event ID:    7023

    Description:

    The Background Intelligent Transfer Service service terminated with the following error:

    The specified module could not be found.

    Is that what you are seeing now (all three cases)?

     

    yes..and qmgr.dll is present in 3 different directories: 

    1. C:\WINDOWS\system32
    2. C:\WINDOWS\ServicePackFiles\i386
    3. C:\WINDOWS\system32\bits

     

    ..and..the file attributes are different for each copy??

     

    1. A
    2. C
    3. none

     

     

    TIA (Thanks in advance..again..I apologize)...

     

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