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Hello,
When I try to launch Windows Movie Maker, I get “Error code: c945000e Sorry, Movie Maker can't start …” What can I do to fix this?
LD
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
An update to Movie Maker 2012 was just released today. It lowers the hardware requirements back to DirectX 9, so you might see if you can run it. There are more details in the pinned post. The version number is 16.4.3504.0912. The details are also at the beginning of this (now very long) post.
So if you had DirectX 9 hardware that worked for WLMM 2011, give Movie Maker 2012 a go again.
Hello LD,
This issue affects the following versions of Movie Maker:
· Windows Live Movie Maker 2011
· Windows Movie Maker 2012
Here's what's happening:
1)
Movie Maker makes heavy use of video and graphics acceleration capabilities provided by a computer's video card to decode and encode video files and render effects, transitions and text. Sometimes video card drivers (the software that allows Windows and Movie Maker to interact with the video card) have issues that prevent Movie Maker from working correctly.
The following video cards and corresponding driver versions below have been identified as having issues that prevent Movie Maker 2011 and Movie Maker 2012 from working correctly. Movie Maker will not start with the following video cards and driver combinations.
To resolve the issue, install the latest video card driver version.
| Affected video cards | Blocked driver versions | Direct links to download the latest driver (as of August 7, 2012) |
|---|---|---|
| Intel | ||
| Intel(R) HD Graphics Family<br><br><br>(2nd Generation Core i3, i5, i7 processor) | Less than or equal to 8.15.10.2321 | 8.15.10.2761 Driver - Released May 24, 2012<br><br><br>Windows 7, 32-bit<br><br><br>Windows 7, 64-bit |
| Intel(R) HD Graphics <br><br>Intel(R) Graphics Media Accelerator HD<br><br><br>(1st Generation Core i3, i5, i7 processor) | 8.15.10.2104 to 8.15.10.2142 <br><br>(inclusive) | 8.15.10.2555 Driver - Released **** October **** 19 , 2011<br><br><br>Windows<br>7, 32-bit<br><br><br>Windows<br>7, 64-bit |
| Mobile Intel(R) 4 Series Express Chipset Family<br><br><br> <br><br><br>Mobile Intel(R) 45 Express Chipset Family<br><br><br> <br><br><br>Intel(R) G41 Express Chipset<br><br><br> <br><br><br>Intel(R) G45/G43 Express Chipset<br><br><br> <br><br><br>Intel(R) Q45/Q43 Express Chipset<br><br><br> <br><br><br>Intel(R) B43 Express Chipset | 8.15.10.2104 to 8.15.10.2142 <br><br>(inclusive) | 8.15.10.2555 Driver - Released **** October **** 19 , 2011<br><br><br>Windows<br>7, 32-bit<br><br><br>Windows<br>7, 64-bit<br><br><br> <br><br><br>Other Intel drivers can be found here:<br><br><br>http://downloadcenter.intel.com/ |
| All NVIDIA GeForce, Quadro or Tesla video cards | 8.17.12.8562 | GeForce Desktop 301.42 Driver (8.17.13.142) - Released May 22, 2012<br><br><br>Windows 7, 32-bit<br><br><br>Windows 7, 64-bit<br><br><br> <br><br><br>GeForce Notebook 296.10 Driver (8.17.12.9610) - Released March 13, 2012<br><br><br>Windows 7, 32-bit<br><br><br><br>Windows 7, 64-bit<br><br><br> <br><br><br>Quadro/Tesla Desktop Driver 297.03 (8.17.12.9703) - Released July 18, 2012<br><br><br>Windows 7, 32-bit<br><br><br>Windows 7, 64-bit<br><br><br> <br><br><br>Quadro Notebook Driver 296.88 (8.17.12.9688) - June 13, 2012<br><br><br>Windows 7, 32-bit<br><br><br>Windows 7, 64-bit<br><br><br> <br><br><br>Other NVIDIA drivers can be found here:<br><br><br>http://www.nvidia.com/Download/index.aspx |
If the generic video card drivers direct from Intel or NVIDIA listed above cannot be successfully installed on your computer, you may need to download the latest video card driver provided by the computer system manufacturer for your specific computer model. Start your search here:
2)
If you are running on DirectX 9 hardware, please ensure that you have installed the Windows Update for DirectX 9 support available at http://support.microsoft.com/kb/2741355, and that you are running the latest version of Windows Movie Maker 2012.
To verify that you have the latest version of Windows Movie Maker 2012, please do the following:
1. In Movie Maker, press Alt + F on your keyboard to open the File menu
2. Select About Movie Maker.
3. Verify that the version number is 16.4.3505.0912.
The latest version of Windows Movie Maker 2012 can be downloaded at http://explore.live.com/windows-live-essentials-movie-maker-get-started
Hope this helps,
Bobby
Hi,
I've tried everything. I finally got Movie Maker to open without an error. But when I add a video it crashes again. i;ve worked on it for days now. What is the best alternative to Movie Maker? VideoPad? Thanks! Time to move on.
ElSupremoGrande wrote
I am user of WLMM for years and would be happy to get back Windows/7 version of WLMM ("Movie Maker"). Cant get it! If one tries to get exactly Windows/7 version then the Microsoft Website forses the V12 version on user.
Links for all WL Essentials versions installers (full version and web version) can be found here.
- All links are direct to the MSFT servers that host the files - i.e. not a third party site.
Windows Live Unplugged
http://liveunplugged.wordpress.com/category/windows-live-downloads/
Optionally you can use the direct links below for the 2011 version (full or web)
Full Version 2011 Installer – English Language version
http://g.live.com/1rewlive4-all/en/wlsetup-all.exe
Web Version 2011 Installer – English Language Version
http://g.live.com/1rewlive4-web/en/wlsetup-web.exe
NOTE: ****You must **** completely remove Windows Live Essentials 2012 prior to installing 2011.
Ensure you backup your contacts, messages, and accounts prior to removal in the event you need to restore them into the prior version.
Hello everybody.
My problem is about the movie maker or windows live movie maker, on 9/12/12 I m encountered the problem when my asus eeepc 1015 nbook is cannot start the window and only displaying the bios msg there so I took it to the computer shop and they said my pc is having the problem with the hard disk and need to change it with the new one, but after the changing of the '' hard disk drive '' my pc was empty and the softwares is needed to re-install once more time, others softwares is running in good order after the installation unless the movie maker is ( error ) before the hard driver is change, my nbook is use '' windows 7 starter '' and the new drive is displaying the '' windows 7 ultimate '' and I m not familiar with it.
I need someone here to tell me what am I suppose to do now and pls guide me...
Thanks
