Windows Update issue, getting code error: 80246008

Anonymous
2012-09-12T20:54:05+00:00

cannot use windows update on windows 7. 32 bit. keep getting code error:80246008 ? cannot detect a system update readiness tool on my computer. ive ran SFS/SCANNOW  and its come up with nothing ? tried downloading the system update readiness tool in standalone and i get an update hotfix for windows hotfix KB947821, whick goes to initialising installation but does not install ? any suggestions please.... would be very much appreciated.... cheers

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-09-20T14:53:54+00:00

Let's get a little wayalong to the solution.

There is a configuration error with your BITS service.

Please COPY all the lines between the ++++++++ (but not the ++) and paste into a Notepad window.

Save the file as BITS.REG to your desktop.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS]

"DisplayName"="@%SystemRoot%\system32\qmgr.dll,-1000"

"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\

  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\

  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

"Description"="@%SystemRoot%\system32\qmgr.dll,-1001"

"ObjectName"="LocalSystem"

"ErrorControl"=dword:00000001

"Start"=dword:00000002

"DelayedAutoStart"=dword:00000001

"Type"=dword:00000020

"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,45,00,76,00,65,00,\

  6e,00,74,00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,00,00

"ServiceSidType"=dword:00000001

"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,\

  00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,\

  67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,\

  00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\

  00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\

  00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\

  72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,\

  63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00

"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\

  00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Parameters]

"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\

  00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\

  71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Performance]

"Library"="bitsperf.dll"

"Open"="PerfMon_Open"

"Collect"="PerfMon_Collect"

"Close"="PerfMon_Close"

"InstallType"=dword:00000001

"PerfIniFile"="bitsctrs.ini"

"First Counter"=dword:0000086c

"Last Counter"=dword:0000087c

"First Help"=dword:0000086d

"Last Help"=dword:0000087d

"Object List"="2156"

"PerfMMFileName"="Global\MMF_BITS_s"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Security]

"Security"=hex:01,00,14,80,94,00,00,00,a4,00,00,00,14,00,00,00,34,00,00,00,02,\

  00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,\

  00,00,20,02,00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,\

  00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,\

  20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,\

  00,00,00,00,00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,\

  00,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,\

  05,20,00,00,00,20,02,00,00

+++++++++++++++++++++++++++++++++++++++++++++++

Once saved, close Notepad.

right-click on the BITS.REG file you just saved, and select Merge from the options list.

You'll get a couple of warnings - accept them.

You should get a 'Success' message.

Reboot

now open an Elevated Command Prompt Window and COPY AND PASTE the following commands

NET START BITS

SC QC BITS

SC QUERYEX BITS

post the results.

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  2. Anonymous
    2012-09-13T12:39:50+00:00

    You can reset Windows update. Go to the link if you haven't tried before-

    http://support.microsoft.com/kb/971058

    hi, i noticed the link you sent to re install BITS was for windows XP ?    also when you sent me the link to reset windows update i was already on the case and after restarting my comp. i managed to download the updates BUT  when clicking on windows update now it behaves very strangely... i cannot minimise the box, cannot make the page smaller, nor can i drag it... and once i have clicked on windows update from the start button it takes along time to respond. a blank screen for minutes ? i even have to close the page with task manager ?

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  3. Anonymous
    2012-09-13T12:51:52+00:00

    You can reset Windows update. Go to the link if you haven't tried before-

    http://support.microsoft.com/kb/971058

    hi, i noticed the link you sent to re install BITS was for windows XP ?    also when you sent me the link to reset windows update i was already on the case and after restarting my comp. i managed to download the updates BUT  when clicking on windows update now it behaves very strangely... i cannot minimise the box, cannot make the page smaller, nor can i drag it... and once i have clicked on windows update from the start button it takes along time to respond. a blank screen for minutes ? i even have to close the page with task manager ?

     also have just noticed in the list of updates that only one of 8 were installed. that was a microsoft office 2010 update. no othere ? i cannot click on any of the links to the left side of the downloading updates page e.g  view update history etc..... and just below the box where it says downloading updates next to where it says, updates were installed.... it says' never ' ??

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  4. Anonymous
    2012-09-13T12:57:20+00:00

    Neil

    Do you have both installed?

    Microsoft Office Professional Plus 2007

    Microsoft Office Home and Student 2007

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