Windows Update issue, getting code error: 80246008

Anonymous
2012-09-12T20:54:05+00:00

cannot use windows update on windows 7. 32 bit. keep getting code error:80246008 ? cannot detect a system update readiness tool on my computer. ive ran SFS/SCANNOW  and its come up with nothing ? tried downloading the system update readiness tool in standalone and i get an update hotfix for windows hotfix KB947821, whick goes to initialising installation but does not install ? any suggestions please.... would be very much appreciated.... cheers

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-09-20T14:53:54+00:00

Let's get a little wayalong to the solution.

There is a configuration error with your BITS service.

Please COPY all the lines between the ++++++++ (but not the ++) and paste into a Notepad window.

Save the file as BITS.REG to your desktop.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS]

"DisplayName"="@%SystemRoot%\system32\qmgr.dll,-1000"

"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\

  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\

  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

"Description"="@%SystemRoot%\system32\qmgr.dll,-1001"

"ObjectName"="LocalSystem"

"ErrorControl"=dword:00000001

"Start"=dword:00000002

"DelayedAutoStart"=dword:00000001

"Type"=dword:00000020

"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,45,00,76,00,65,00,\

  6e,00,74,00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,00,00

"ServiceSidType"=dword:00000001

"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,\

  00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,\

  67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,\

  00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\

  00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\

  00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\

  72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,\

  63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00

"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\

  00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Parameters]

"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\

  00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\

  71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Performance]

"Library"="bitsperf.dll"

"Open"="PerfMon_Open"

"Collect"="PerfMon_Collect"

"Close"="PerfMon_Close"

"InstallType"=dword:00000001

"PerfIniFile"="bitsctrs.ini"

"First Counter"=dword:0000086c

"Last Counter"=dword:0000087c

"First Help"=dword:0000086d

"Last Help"=dword:0000087d

"Object List"="2156"

"PerfMMFileName"="Global\MMF_BITS_s"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Security]

"Security"=hex:01,00,14,80,94,00,00,00,a4,00,00,00,14,00,00,00,34,00,00,00,02,\

  00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,\

  00,00,20,02,00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,\

  00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,\

  20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,\

  00,00,00,00,00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,\

  00,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,\

  05,20,00,00,00,20,02,00,00

+++++++++++++++++++++++++++++++++++++++++++++++

Once saved, close Notepad.

right-click on the BITS.REG file you just saved, and select Merge from the options list.

You'll get a couple of warnings - accept them.

You should get a 'Success' message.

Reboot

now open an Elevated Command Prompt Window and COPY AND PASTE the following commands

NET START BITS

SC QC BITS

SC QUERYEX BITS

post the results.

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  1. Anonymous
    2012-09-20T17:17:45+00:00

    Microsoft Windows [Version 6.1.7601]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>NET START BITS

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    C:\Windows\system32>

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  2. Anonymous
    2012-09-20T17:18:55+00:00

    Microsoft Windows [Version 6.1.7601]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SC QC BITS

    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: BITS

    TYPE               : 20  WIN32_SHARE_PROCESS

    START_TYPE         : 2   AUTO_START  (DELAYED)

    ERROR_CONTROL      : 1   NORMAL

    BINARY_PATH_NAME   : C:\Windows\System32\svchost.exe -k netsvcs

    LOAD_ORDER_GROUP   :

    TAG                : 0

    DISPLAY_NAME       : Background Intelligent Transfer Service

    DEPENDENCIES       : RpcSs

    : EventSystem

    SERVICE_START_NAME : LocalSystem

    C:\Windows\system32>

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  3. Anonymous
    2012-09-20T17:20:13+00:00

    Microsoft Windows [Version 6.1.7601]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SC QUERYEX BITS

    SERVICE_NAME: BITS

    TYPE               : 20  WIN32_SHARE_PROCESS

    STATE              : 4  RUNNING

    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

    WIN32_EXIT_CODE    : 0  (0x0)

    SERVICE_EXIT_CODE  : 0  (0x0)

    CHECKPOINT         : 0x0

    WAIT_HINT          : 0x0

    PID                : 1460

    FLAGS              :

    C:\Windows\system32>

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  4. Anonymous
    2012-09-20T19:52:59+00:00

    OPTION A: For home users, no-charge support for security updates (only!) is available by calling 800-MICROSOFT (800-642-7676) in the US or 877-568-2495 in Canada. [1]

    For more information about how to contact your local Microsoft subsidiary [i.e., in other regions] for support issues relating to security updates (only!), visit the following Microsoft International Support website: http://support.microsoft.com/common/international.aspx?rdpath=4

    OPTION B: Residents of North America (US & CA), the UK (and perhaps other regions now) may obtain Microsoft-sponsored Premium (i.e., paid) Support via the Answer Desk => www.answerdesk.com [2]

    OPTION C (Recommended): Considering all of your other threads (many of which I've replied to), chances are you're seeing the effects of an ongoing & longstanding hijackware infection! See...

       • Cleaning a Compromised System

          http://technet.microsoft.com/en-us/library/cc700813.aspx

    Then see the (my) ANSWER post in this thread and follow those instructions (to-the-letter &in order! ) to return your computer to a secure & functional state: http://answers.microsoft.com/thread/bc95f2f0-7968-4bd0-8de5-70b83db31fa6

    If you need additional assistance with the clean install of Win7, please begin your own, new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_7-system

    If these procedures are outside of your technical "comfort zone" - and there is no shame in admitting this isn't your cup of tea - take the computer to a local, reputable and independent (i.e., not a "BigBoxStore" or the Geek Squad!) computer repair shop & let them do the work.

    
**Note: The computer should NOT be connected to the internet *or any local networks* (i.e., other computers) in its current state. All of your personal data (e.g., online banking & credit-card passwords) should be considered at-risk, if not already compromised.**

Wish I'd had better news for you.  Good luck!

*I have nothing further to contribute to this discussion and I am no longer monitoring this thread.*

=================================================  

[1] Monday through Friday, 5:00 AM - 9:00 PM Pacific Time; Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time

[2] $99.00 USD for "up to 2 hours" of remote support; fee must be paid up front; no guarantees

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