Windows Update issue, getting code error: 80246008

PLEASE START A NEW THREAD OF YOUR OWN

HI all,

I am unable to dowload updates and get error message 80246008

Please see copy and paste of the dianostic report below. Am afraid its meaningless to me and wonder if anyone can advise a quick and especially easy solution?

Diagnostic Report (1.9.0027.0):

---

Windows Validation Data-->

Validation Code: 0

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-FTV6P-PC7CX-8TFF7

Windows Product Key Hash: QfoshR+unxXfMlX5NFo0AMlrVUo=

Windows Product ID: 00359-OEM-8992687-00093

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {C55E8FDD-87C8-4DAE-8556-39E2B00B2668}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.42.0

Signed By: Microsoft

Product Name: Windows 7 Home Premium

Architecture: 0x00000000

Build lab: 7601.win7sp1_gdr.120330-1504

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: 2.0.48.0

OGAExec.exe Signed By: Microsoft

OGAAddin.dll Signed By: Microsoft

OGA Data-->

Office Status: 100 Genuine

Microsoft Office Enterprise 2007 - 100 Genuine

Microsoft Office Home and Student 2007 - 100 Genuine

OGA Version: Registered, 2.0.48.0

Signed By: Microsoft

Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{C55E8FDD-87C8-4DAE-8556-39E2B00B2668}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8TFF7</PKey><PID>00359-OEM-8992687-00093</PID><PIDType>2</PIDType><SID>S-1-5-21-1553910497-1582408352-700232382</SID><SYSTEM><Manufacturer>MEDION</Manufacturer><Model>E7212</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.0M     </Version><SMBIOSVersion major="2" minor="5"/><Date>20091229000000.000000+000</Date></BIOS><HWID>B7B53707018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>1713A8A1801D86</Val><Hash>8uU4T28rt4v4hPAFFiHwuMhJGmQ=</Hash><Pid>89388-707-8188451-65444</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00178-926-800093-02-2057-7600.0000-3102009

Installation ID: 012650279143166410409065134464411573729732735212670791

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: 8TFF7

License Status: Licensed

Remaining Windows rearm count: 4

Trusted time: 25/10/2012 14:12:47

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: 0x00000000

HealthStatus: 0x0000000000000000

Event Time Stamp: 10:2:2012 19:40

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

HWID Data-->

HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAeqiIpq4vqGTS7KaEkt5y/8KE9kGcZ0bK

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name OEMID Value OEMTableID Value

  APIC   PTLTD     APIC 

  FACP   INTEL   CRESTLNE

  HPET   INTEL   CRESTLNE

  BOOT   PTLTD   $SBFTBL$

  MCFG   INTEL   CRESTLNE

  SLIC   MEDION  MEDIONAG

  SSDT   BrtRef  DD01BRT

  SSDT   BrtRef  DD01BRT

@Mikey & anyone else with a similar problem: To avoid confusion & duplication of effort, please begin your own, new thread in the appropriate forum. State your current IE version and full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP2; Vista 64-bit SP2; Win7 32-bit; Win7 32-bit SP1; Win7 64-bit; Win7 64-bit SP1) in your first post. Thank you.

See...

    • HOW TO begin your own, new thread about your computer & your problem

       http://answers.microsoft.com/en-us/Page/faq#faqGettingAnswers5

    • Suggestions for asking a question in help forums

       http://support.microsoft.com/kb/555375

When I click on the "merge", I never get any warnings, it just opens up the notepad fle.