Windows Update issue, getting code error: 80246008

Anonymous
2012-09-12T20:54:05+00:00

cannot use windows update on windows 7. 32 bit. keep getting code error:80246008 ? cannot detect a system update readiness tool on my computer. ive ran SFS/SCANNOW  and its come up with nothing ? tried downloading the system update readiness tool in standalone and i get an update hotfix for windows hotfix KB947821, whick goes to initialising installation but does not install ? any suggestions please.... would be very much appreciated.... cheers

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-09-20T14:53:54+00:00

Let's get a little wayalong to the solution.

There is a configuration error with your BITS service.

Please COPY all the lines between the ++++++++ (but not the ++) and paste into a Notepad window.

Save the file as BITS.REG to your desktop.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS]

"DisplayName"="@%SystemRoot%\system32\qmgr.dll,-1000"

"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\

  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\

  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

"Description"="@%SystemRoot%\system32\qmgr.dll,-1001"

"ObjectName"="LocalSystem"

"ErrorControl"=dword:00000001

"Start"=dword:00000002

"DelayedAutoStart"=dword:00000001

"Type"=dword:00000020

"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,45,00,76,00,65,00,\

  6e,00,74,00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,00,00

"ServiceSidType"=dword:00000001

"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,\

  00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,\

  67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,\

  00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\

  00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\

  00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\

  72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,\

  63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00

"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\

  00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Parameters]

"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\

  00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\

  71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Performance]

"Library"="bitsperf.dll"

"Open"="PerfMon_Open"

"Collect"="PerfMon_Collect"

"Close"="PerfMon_Close"

"InstallType"=dword:00000001

"PerfIniFile"="bitsctrs.ini"

"First Counter"=dword:0000086c

"Last Counter"=dword:0000087c

"First Help"=dword:0000086d

"Last Help"=dword:0000087d

"Object List"="2156"

"PerfMMFileName"="Global\MMF_BITS_s"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Security]

"Security"=hex:01,00,14,80,94,00,00,00,a4,00,00,00,14,00,00,00,34,00,00,00,02,\

  00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,\

  00,00,20,02,00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,\

  00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,\

  20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,\

  00,00,00,00,00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,\

  00,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,\

  05,20,00,00,00,20,02,00,00

+++++++++++++++++++++++++++++++++++++++++++++++

Once saved, close Notepad.

right-click on the BITS.REG file you just saved, and select Merge from the options list.

You'll get a couple of warnings - accept them.

You should get a 'Success' message.

Reboot

now open an Elevated Command Prompt Window and COPY AND PASTE the following commands

NET START BITS

SC QC BITS

SC QUERYEX BITS

post the results.

Was this answer helpful?

90+ people found this answer helpful.
0 comments No comments

145 additional answers

Sort by: Most helpful
  1. Anonymous
    2012-09-16T08:19:25+00:00

    Neil

    I think we should check again whether you have malware.

    I recommend that you run Disk CleanUp or cCleaner to remove temporary files as this will reduce scanning times by

    security software.

    Boot the computer to safe mode with networking and download and install Malwarebytes (freeware version for home users only), update definitions and run in safe mode. Disable other security software whilst you are doing scans.

    http://www.computerhope.com/issues/chsafe.htm

    http://www.malwarebytes.org/products/malwarebytes_free

    Download and run SuperAntiSpyware (Free Edition)

    http://www.superantispyware.com/download.html

    hi there.... i have done this... i ran both. first i did the malware one and there were 17 detected.... now there are none.... and the spyware one  were found 400 plus issues which were found. now there are none.  after doing this and starting up my computer it will only show the windows start up screen with the word welcome in the centre and the blue circular thing that just keeps going around next to it....  i left it for 15-20 minutes but would not go any further ???

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2012-09-15T08:12:38+00:00

    Neil

    I think we should check again whether you have malware.

    I recommend that you run Disk CleanUp or cCleaner to remove temporary files as this will reduce scanning times by security software.

    Boot the computer to safe mode with networking and download and install Malwarebytes (freeware version for home users only), update definitions and run in safe mode. Disable other security software whilst you are doing scans.

    http://www.computerhope.com/issues/chsafe.htm

    http://www.malwarebytes.org/products/malwarebytes_free

    Download and run SuperAntiSpyware (Free Edition)

    http://www.superantispyware.com/download.html

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-09-15T06:55:45+00:00

    Neil

    Your first encounter with Sky Drive has been successful.

    Here's the error report identifying your problem. I need to research before suggesting what to do next.

    Log Name:      System

    Source:        Service Control Manager

    Date:          14/09/12 12:51:46

    Event ID:      7023

    Computer:      NEIL-PC

    Description:

    The Background Intelligent Transfer Service service terminated with the following error:

    The system cannot find the file specified.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2012-09-15T06:16:02+00:00

    You do not use hotmail or any other email programme.

    This link predates the recent changes to Sky Drives but it should help:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    You will need to share the files with every one and post a link to your Sky drive here:

    https://skydrive.live.com/redir?resid=4E15CF1BD383D08A!418

    please let me know if this has worked as i never used skydrive before and the one that i have is a newer version than the link you sent..... cheers

    Was this answer helpful?

    0 comments No comments