Windows Update issue, getting code error: 80246008

Anonymous
2012-09-12T20:54:05+00:00

cannot use windows update on windows 7. 32 bit. keep getting code error:80246008 ? cannot detect a system update readiness tool on my computer. ive ran SFS/SCANNOW  and its come up with nothing ? tried downloading the system update readiness tool in standalone and i get an update hotfix for windows hotfix KB947821, whick goes to initialising installation but does not install ? any suggestions please.... would be very much appreciated.... cheers

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-09-20T14:53:54+00:00

Let's get a little wayalong to the solution.

There is a configuration error with your BITS service.

Please COPY all the lines between the ++++++++ (but not the ++) and paste into a Notepad window.

Save the file as BITS.REG to your desktop.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS]

"DisplayName"="@%SystemRoot%\system32\qmgr.dll,-1000"

"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\

  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\

  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

"Description"="@%SystemRoot%\system32\qmgr.dll,-1001"

"ObjectName"="LocalSystem"

"ErrorControl"=dword:00000001

"Start"=dword:00000002

"DelayedAutoStart"=dword:00000001

"Type"=dword:00000020

"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,45,00,76,00,65,00,\

  6e,00,74,00,53,00,79,00,73,00,74,00,65,00,6d,00,00,00,00,00

"ServiceSidType"=dword:00000001

"RequiredPrivileges"=hex(7):53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,\

  00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,\

  67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,\

  00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\

  00,00,53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\

  00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\

  72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,\

  63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,\

  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00

"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\

  00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Parameters]

"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\

  00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\

  71,00,6d,00,67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Performance]

"Library"="bitsperf.dll"

"Open"="PerfMon_Open"

"Collect"="PerfMon_Collect"

"Close"="PerfMon_Close"

"InstallType"=dword:00000001

"PerfIniFile"="bitsctrs.ini"

"First Counter"=dword:0000086c

"Last Counter"=dword:0000087c

"First Help"=dword:0000086d

"Last Help"=dword:0000087d

"Object List"="2156"

"PerfMMFileName"="Global\MMF_BITS_s"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Security]

"Security"=hex:01,00,14,80,94,00,00,00,a4,00,00,00,14,00,00,00,34,00,00,00,02,\

  00,20,00,01,00,00,00,02,c0,18,00,00,00,0c,00,01,02,00,00,00,00,00,05,20,00,\

  00,00,20,02,00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,\

  00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,\

  20,00,00,00,20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,\

  00,00,00,00,00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,\

  00,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,00,00,00,00,00,\

  05,20,00,00,00,20,02,00,00

+++++++++++++++++++++++++++++++++++++++++++++++

Once saved, close Notepad.

right-click on the BITS.REG file you just saved, and select Merge from the options list.

You'll get a couple of warnings - accept them.

You should get a 'Success' message.

Reboot

now open an Elevated Command Prompt Window and COPY AND PASTE the following commands

NET START BITS

SC QC BITS

SC QUERYEX BITS

post the results.

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  1. Anonymous
    2012-09-19T15:55:37+00:00

    Neil

    I checked with the System Information file you uploaded earlier and this is what is there:

    C: System -Volume Name is Vista = 116 gb

    D: ???? -Volume Name is HDD2 = 232 gb

    E: CD Rom

    F: ??  -Volume Name = Data

    All the operating system files were on C: on Hard disk 2.

    [Drives]

    Item Value 

    Drive C: 

    Description Local Fixed Disk 

    Compressed No 

    File System NTFS 

    Size 116.44 GB (125,028,003,840 bytes) 

    Free Space 29.95 GB (32,158,887,936 bytes) 

    Volume Name Vista 

    Volume Serial Number 6E01F5E4 

    Drive D: 

    Description Local Fixed Disk 

    Compressed No 

    File System NTFS 

    Size 232.88 GB (250,058,108,928 bytes) 

    Free Space 32.23 GB (34,607,157,248 bytes) 

    Volume Name HDD2 

    Volume Serial Number 74125A8A 

    Drive E: 

    Description CD-ROM Disc 

    Drive F: 

    Description Local Fixed Disk 

    Compressed No 

    File System NTFS 

    Size 114.98 GB (123,457,236,992 bytes) 

    Free Space 62.46 GB (67,069,030,400 bytes) 

    Volume Name Data 

    Volume Serial Number D209AD88 

    [Disks]

    Item Value 

    Description Disk drive 

    Manufacturer (Standard disk drives) 

    Model ST9250827AS 

    Bytes/Sector 512 

    Media Loaded Yes 

    Media Type Fixed hard disk 

    Partitions 3 

    SCSI Bus 0 

    SCSI Logical Unit 0 

    SCSI Port 0 

    SCSI Target ID 0 

    Sectors/Track 63 

    Size 232.88 GB (250,056,737,280 bytes) 

    Total Cylinders 30,401 

    Total Sectors 488,392,065 

    Total Tracks 7,752,255 

    Tracks/Cylinder 255 

    Partition Disk #0, Partition #0 

    Partition Size 1.46 GB (1,572,864,000 bytes) 

    Partition Starting Offset 1,048,576 bytes 

    Partition Disk #0, Partition #1 

    Partition Size 116.44 GB (125,028,007,936 bytes) 

    Partition Starting Offset 1,573,912,576 bytes 

    Partition Disk #0, Partition #2 

    Partition Size 114.98 GB (123,457,241,088 bytes) 

    Partition Starting Offset 126,601,920,512 bytes 

    Description Disk drive 

    Manufacturer (Standard disk drives) 

    Model ST9250827AS 

    Bytes/Sector 512 

    Media Loaded Yes 

    Media Type Fixed hard disk 

    Partitions 1 

    SCSI Bus 0 

    SCSI Logical Unit 0 

    SCSI Port 0 

    SCSI Target ID 2 

    Sectors/Track 63 

    Size 232.88 GB (250,056,737,280 bytes) 

    Total Cylinders 30,401 

    Total Sectors 488,392,065 

    Total Tracks 7,752,255 

    Tracks/Cylinder 255 

    Partition Disk #1, Partition #0 

    Partition Size 232.88 GB (250,058,113,024 bytes) 

    Partition Starting Offset 1,048,576 bytes

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  2. Anonymous
    2012-09-19T15:36:31+00:00

    Neil

    I misunderstood.

    The volume name of C is Vista and this is what you should select.

    Ok .... The volume name of C was vista .... Now when I stare at my system recovery options box , under operating system it says windows7 ..... Under partition size it says 119235 mb .... Under location it says (D:) vista ???  Vista was never (D) it was always (C) ?? I'm even more confused now ?

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  3. Anonymous
    2012-09-19T15:20:30+00:00

    Neil

    I misunderstood.

    The volume name of C is Vista and this is what you should select.

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  4. Anonymous
    2012-09-19T15:08:43+00:00

    I have NOT done a repair install yet as i DO NOT know which one to select  as i stated a few messages ago  !

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