Security Update KB2686509 will not install- error code 0xf0f4

Anonymous
2012-05-09T04:25:33+00:00

After download from Microsoft Update Security Update for Windows XP (KB2686509) won't install-what do I need to do?

Windows for home | Previous Windows versions | Install and upgrade

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Anonymous
2012-05-21T04:44:27+00:00

Wow you saved me from so much 'update' distress. Indeed I had done a similar thing somewhere in my distant memory. Simply deleting my hacked registry key entry as shown below solved my problem.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout]

"Scancode Map"=hex:00,00,00,00,00,00,00,00,02,00,00,2a,00,3a,00,00,00,00,00,00

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Anonymous
2012-05-20T16:57:10+00:00

I struggled with this for days. Here is what was happening and what I did that worked.

faultykeyboard.log listed 24 entries of the form   kb*.kbd

I searched and no such files exist on my computer.

By running regedit and looking I found 24 abnormal looking subkeys matching the list in:

HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Keyboard Layouts

After carefully reviewing the potential for damage I discovered that the operating system automatically restores this section of the registery if a boot failure occurs.

I then boldly deleted all subkeys of the type *.kbd from the registry. I deleted faultykeyboard.log. I rebooted then ran the update KB2686509 and it installed and rebooted the computer.

The problem is gone.  Everything works.

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Anonymous
2012-05-18T17:07:03+00:00

Good tips in this thread. It ultimately led me to my solution. The problem computer here was also running a version of Windows XP modified with NLite.

I was able to resolve this problem by first opening the faulty keyboard log. On the problem computer, it was located in C:\Windows\system32\faultykeyboardlog.log.

The faultykeyboard.log file simply listed these four items:

KBDDV.DLL

KBDUSX.DLL

KBDUSL.DLL

KBDUSR.DLL

I went to a computer that I knew had an unmodified version of Windows XP Professional, copied those four DLL files from C:\Windows\system32. I then transfered them to the C:\Windows\system32 on the problem computer and re-ran the manual installation file for KB2686509 which can be downloaded at http://www.microsoft.com/en-us/download/details.aspx?id=29804.

Problem solved.

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  1. Anonymous
    2012-07-10T12:51:44+00:00

    Thanks, I have already solved the problem.

    N. Zasso

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  2. Anonymous
    2012-07-12T23:09:53+00:00

    KB2686509 - Failure - due to remapping of a key - TechNet Articles - United States (English) - TechNet Wiki:

    http://social.technet.microsoft.com/wiki/contents/articles/10829.kb2686509-failure-due-to-remapping-of-a-key.aspx

    KB2686509 - Failure - due to upgrade from Windows 98 to Windows XP - TechNet Articles - United States (English) - TechNet Wiki:

    http://social.technet.microsoft.com/wiki/contents/articles/10876.kb2686509-failure-due-to-upgrade-from-windows-98-to-windows-xp.aspx

    KB2686509 - Failure due to missing DLL files - TechNet Articles - United States (English) - TechNet Wiki:

    http://social.technet.microsoft.com/wiki/contents/articles/10880.kb2686509-failure-due-to-missing-dll-files.aspx

     

    See if these help anyone, holler back if they do not.

    Thanks to Susan Bradley  the TechNet Wiki as Bolded above resolved my issue with KB2686509.  The log file - faultykeyboard.log - found in C:/windows/ - listed some missing keyboard DLL's.  The edit of the registry was easy and backup of the old values.

    Thank you.  :)

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