Security Update KB2686509 will not install- error code 0xf0f4

Anonymous
2012-05-09T04:25:33+00:00

After download from Microsoft Update Security Update for Windows XP (KB2686509) won't install-what do I need to do?

Windows for home | Previous Windows versions | Install and upgrade

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Anonymous
2012-05-21T04:44:27+00:00

Wow you saved me from so much 'update' distress. Indeed I had done a similar thing somewhere in my distant memory. Simply deleting my hacked registry key entry as shown below solved my problem.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout]

"Scancode Map"=hex:00,00,00,00,00,00,00,00,02,00,00,2a,00,3a,00,00,00,00,00,00

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Anonymous
2012-05-20T16:57:10+00:00

I struggled with this for days. Here is what was happening and what I did that worked.

faultykeyboard.log listed 24 entries of the form   kb*.kbd

I searched and no such files exist on my computer.

By running regedit and looking I found 24 abnormal looking subkeys matching the list in:

HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Keyboard Layouts

After carefully reviewing the potential for damage I discovered that the operating system automatically restores this section of the registery if a boot failure occurs.

I then boldly deleted all subkeys of the type *.kbd from the registry. I deleted faultykeyboard.log. I rebooted then ran the update KB2686509 and it installed and rebooted the computer.

The problem is gone.  Everything works.

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Anonymous
2012-05-18T17:07:03+00:00

Good tips in this thread. It ultimately led me to my solution. The problem computer here was also running a version of Windows XP modified with NLite.

I was able to resolve this problem by first opening the faulty keyboard log. On the problem computer, it was located in C:\Windows\system32\faultykeyboardlog.log.

The faultykeyboard.log file simply listed these four items:

KBDDV.DLL

KBDUSX.DLL

KBDUSL.DLL

KBDUSR.DLL

I went to a computer that I knew had an unmodified version of Windows XP Professional, copied those four DLL files from C:\Windows\system32. I then transfered them to the C:\Windows\system32 on the problem computer and re-ran the manual installation file for KB2686509 which can be downloaded at http://www.microsoft.com/en-us/download/details.aspx?id=29804.

Problem solved.

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  1. Anonymous
    2012-05-31T08:18:34+00:00

    I open \windows\faultykeyboard.log, it had 3 kbdxxxx.dll listed.  All 3 were missing in my \windows\system32.

    So I copied the 3 missing files back restarted windows update and all is fine now.

    This is probably the result of my NLite-d version of Windows XP that remove these unused keyboards.

    Thanks to everyone who pointed out NLite's role in this. I was wondering what the heck was going wrong. (The update actually caused my PC to crash/bluescreen when I first tried to install.)

    D/Led the DLL files from DLLDump.com and put them in /system32, et voilà! Update worked!

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  2. Anonymous
    2012-05-28T15:52:18+00:00

    Hello MIss Bradley,

    I have followed you clear detailed instruction up to a point :(page 5 pargr. 4) " Now delete everything under the keyboard layout key"

    What does it mean?

    The registry shows th following folders:

    Current Control Set

        Control

              ...........

              ...........

              Keyboard Layout

                      Dos keybCodes

                      DoskeybIDs

              Keyboard Layouts

                      00000402

                      00000403

                      ..................

                      .................  

    The Keyboard Layout contains:

                    Name            ab predefined

                    Type               REG-SZ

                    Data               Value not set

    Is this sufficient for you to give me the information regarding what I must delete?

    Thank you for your kindness and patience shown in guiding me to the solution of the problem.

    Nat Zasso

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