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After download from Microsoft Update Security Update for Windows XP (KB2686509) won't install-what do I need to do?
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Wow you saved me from so much 'update' distress. Indeed I had done a similar thing somewhere in my distant memory. Simply deleting my hacked registry key entry as shown below solved my problem.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout]
"Scancode Map"=hex:00,00,00,00,00,00,00,00,02,00,00,2a,00,3a,00,00,00,00,00,00
I struggled with this for days. Here is what was happening and what I did that worked.
faultykeyboard.log listed 24 entries of the form kb*.kbd
I searched and no such files exist on my computer.
By running regedit and looking I found 24 abnormal looking subkeys matching the list in:
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Keyboard Layouts
After carefully reviewing the potential for damage I discovered that the operating system automatically restores this section of the registery if a boot failure occurs.
I then boldly deleted all subkeys of the type *.kbd from the registry. I deleted faultykeyboard.log. I rebooted then ran the update KB2686509 and it installed and rebooted the computer.
The problem is gone. Everything works.
Good tips in this thread. It ultimately led me to my solution. The problem computer here was also running a version of Windows XP modified with NLite.
I was able to resolve this problem by first opening the faulty keyboard log. On the problem computer, it was located in C:\Windows\system32\faultykeyboardlog.log.
The faultykeyboard.log file simply listed these four items:
KBDDV.DLL
KBDUSX.DLL
KBDUSL.DLL
KBDUSR.DLL
I went to a computer that I knew had an unmodified version of Windows XP Professional, copied those four DLL files from C:\Windows\system32. I then transfered them to the C:\Windows\system32 on the problem computer and re-ran the manual installation file for KB2686509 which can be downloaded at http://www.microsoft.com/en-us/download/details.aspx?id=29804.
Problem solved.
This solution worked for me.
Similarly, problem computer here was also running a version of Windows XP modified with NLite.
I was also able to resolve this problem by opening the faulty keyboard log. On the problem computer, it was located in C:\Windows\faultykeyboardlog.log.
The faultykeyboard.log file listed these three items:
KBDDV.DLL
KBDUSL.DLL
KBDUSR.DLL
From an unmodified version of Windows XP Professional (in this case from the original windows CD), transferred (copied) those three DLL files to C:\Windows\system32 on the problem computer and re-ran the manual installation file for KB2686509 which can be downloaded at http://www.microsoft.com/en-us/download/details.aspx?id=29804.
Problem solved.
I got a great deal help from the reply of Retired Bob_2000. Thank you!I looked up the faultykeyboard.log file under the c:\windows folder. It listed MS_UR_KB.dll twice.
I went in the registry HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Keyboard Layouts and looked for the entries with MS_UR_KB.dll . Deleted both. Reinstall the update from the yellow shield in the taskbar and it updated without errors.
