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I am trying to install a Brother MFC-J430w wireless printer on my 32 bit Dell PC. I've downloaded the driver off the Internet, but I get a prompt saying "Unable to install printer. The print processor does not exist." What should I do?
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Can you check the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\winprint
At that registry key, in the right window, is "Driver" of the type REG_SZ and is the "Data" winprint.dll?
Also, check that the winprint.dll exists in the C:\Windows\System32\spool\prtprocs\w32x86 folder.
More info in the following article which is for Windows NT but, in general, should also apply to Windows 7:
Yes, you could try changing localspl.dll to winprint.dll
Create a System Restore point beforehand and restart the computer afterward.
Can you check the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\winprint
At that registry key, in the right window, is "Driver" of the type REG_SZ and is the "Data" winprint.dll?
Also, check that the winprint.dll exists in the C:\Windows\System32\spool\prtprocs\w32x86 folder.
I have the same issue in Windows 8.1 64 bit.
winprint.dll is present in: Windows\System32\spool\prtprocs\x64
In my system the reg key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors
has no sub-folder at all. Should I follow the instruction in this key, or create a \winprint ?
I can change "Data" winprint.dll but don't know how to set "Driver" of the typeREG_SZ
Thanks.
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I am running 64 bit enterprise version
