Error message: Ethernet doesn't have a valid ip configuration and unable to connect to Internet after installing Windows 8.

Anonymous

Original title: Internet is not working after Installing Windows 8. Please Help

I installed Windows 8 a week ago, which had Windows Vista. When I was using Vista, I had no problems with the Internet I had. But soon after I installed Windows 8 the problem started. The connection hardly stands for 2 minutes. Moreover it doesn't navigate beyond my home page. After troubleshooting the result came as Ethernet doesn't have a valid ip configuration. This really makes me frustrated. after all I was eager to browse through windows 8, this problem makes me think really bad. If anybody could help me, it will be grateful to you.

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Anonymous

Respected Manorajan,

Me too had d same problem but i solved it later on myself.

Here's it how to :-

1- Make sure u have intel network driver installed i ur windows it pc. Download it ( on any other pc and transfer and install it into this one) and install it in ur respective windows 8 pc. Here's the link to download it :- http://drivers.softpedia.com/get/NETWORK-CARD/INTEL/Intel-Network-Adapter-Driver-172-for-Windows-8.shtml

Den download realtek lan driver from here install it http://drivers.softpedia.com/get/NETWORK-CARD/REALTEK/Intel-Realtek-LAN-Driver-80030730-for-Windows-8.shtml..if in installing theres any error ignore it..dont panic and reinstall..as it will already be installed

2-unplug your LAN cable and wireless connection

3-Go to network and sharing center den on d left side click on change adapter settings left clik on intel network adapter

4-Go to "Ethernet Adapter local area connection" properties and deselect '' Internet Protocol Version 6 (TCP/IPv6)''

5- select **"**Internet Protocol Version 4 (TCP/IPv4)"

And press Properties button

6- select "Use the following IP address:" option and set this ips

IP= ''ur ip address''

subnet mask=255.255.255.0

default gateway = your router ip (you can recheck all dis from any other pc having a successful conection wid dis same one by checking the properties of d connection or from any smart phone like any iphone or android mobile if it is used as a wifi too by seeing staus/properties of ur respective wifi name )

7- from second section select "Use the following DNS server addresses:"

set**"PreferAlternate DNS server:"** your router ip which u entered in ''default gateway'' above. press ok and try to connect through lan then wireless

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41 additional answers

Anonymous

2012-12-10T12:30:18+00:00

I have installed Windows 8 in Dell Inspiron 1525 laptop in which I had Vista. I have updated the network card driver and I tried troubleshooting through networking and sharing center.

I tried your methods and nothing was working. It just got connected and only lasted for 2 minutes. Its not even navigating to google.com from msn.com.

When I tried to connect for the second time this error came, "Error 651: The modem(pr other connecting device) has reported an error."

Please try to help me to solve this problem.
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Anonymous

2012-12-09T21:19:16+00:00
Hi R.Manoranjan,

Thanks for posting in the Microsoft Community.

Sorry to know that you lost the internet connection after the installation of Windows 8. It would be helpful if you could reply to these questions to assist you further.

What is the make and model of your system?

Have you updated the network card drivers to the latest version?

What troubleshooting steps did you try?

Let’s try the following steps and check if it helps:

Method 1:

Step1:

You may try the steps provided for Windows 8 and RT from the link provided and check if it helps.

You may try updating the network card drivers, router and adapter firmware by following the steps provided in the article:

Wired and wireless network problems

Also refer the article:

Why can’t I connect to a network?

Step 2:

If Windows 8 drivers are not available for the network card, then try installing Windows 7 or Vista drivers in compatibility mode.

a. Download the network card drivers from manufacturer website.

b. Right-click on the driver setup files and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down.

d. Click on ‘Apply’ and click ‘OK’ to install it.

For further information, refer the article:

Get your apps and devices working in Windows 8

Method 2:

If the issue persists, you may try the following steps and check if it helps.

Reset TCP/IP and check if it helps.

a. Press Windows key + X, Select **Command Prompt (Admin)**and then press ENTER.

b. At the command prompt, type the following command and then press ENTER:

netsh int ip reset c:\resetlog.txt

Note: If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt

c. Reboot the computer.

Method 3:

You may also follow these steps and check if it helps.

a. Press Windows key + X, Select **Command Prompt (Admin)**and then press ENTER.

b. At the command prompt, type the following command and then press ENTER:

ipconfig /release

ipconfig /renew

c. Close the command prompt.

If you need further assistance, please reply and we will be happy to help you.
My new HP laptop came with Windows 8. I have been having connection problems and have tried several troubleshooting ideas with no success. When I try to access the internet I get a 'page not available' reponse; or the dns server isn't responding; or ethernet doesn't have a valid IP confituration, etc. I tried your suggestion to another poster - windows button + X, ipconfig/release ipconfig/renew close. Forgive my lack of knowledge here, but exactly how should this be typed in ie, do i type it on two lines as you have suggested, or do I type the ipconfig/release then enter then ipconfig/renew. In any case it hasn't worked so far. Please help.
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Anonymous

2012-11-03T10:36:19+00:00

I have installed Windows 8 in Dell Inspiron 1525 laptop in which I had Vista. I have updated the network card driver and I tried troubleshooting through networking and sharing center.

I tried your methods and nothing was working. It just got connected and only lasted for 2 minutes. Its not even navigating to google.com from msn.com.

When I tried to connect for the second time this error came, "Error 651: The modem(pr other connecting device) has reported an error."

Please try to help me to solve this problem.
Was this answer helpful?

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Anonymous

2012-11-03T03:53:40+00:00
Hi R.Manoranjan,

Thanks for posting in the Microsoft Community.

Sorry to know that you lost the internet connection after the installation of Windows 8. It would be helpful if you could reply to these questions to assist you further.
1. What is the make and model of your system?
2. Have you updated the network card drivers to the latest version?
3. What troubleshooting steps did you try?
Let’s try the following steps and check if it helps:

Method 1:

Step1:

You may try the steps provided for Windows 8 and RT from the link provided and check if it helps.

You may try updating the network card drivers, router and adapter firmware by following the steps provided in the article:

Wired and wireless network problems

Also refer the article:

Why can’t I connect to a network?

Step 2:

If Windows 8 drivers are not available for the network card, then try installing Windows 7 or Vista drivers in compatibility mode.

a. Download the network card drivers from manufacturer website.

b. Right-click on the driver setup files and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down.

d. Click on ‘Apply’ and click ‘OK’ to install it.

For further information, refer the article:

Get your apps and devices working in Windows 8

Method 2:

If the issue persists, you may try the following steps and check if it helps.

Reset TCP/IP and check if it helps.

a. Press Windows key + X, Select **Command Prompt (Admin)**and then press ENTER.

b. At the command prompt, type the following command and then press ENTER:

netsh int ip reset c:\resetlog.txt

Note: If you do not want to specify a directory path for the log file, use the following command:

netsh int ip reset resetlog.txt

c. Reboot the computer.

Method 3:

You may also follow these steps and check if it helps.

a. Press Windows key + X, Select **Command Prompt (Admin)**and then press ENTER.

b. At the command prompt, type the following command and then press ENTER:

ipconfig /release

ipconfig /renew

c. Close the command prompt.

If you need further assistance, please reply and we will be happy to help you.
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