Windows Live Mail (WLM) - error: server rejects login to gmail account

Anonymous
2012-05-15T11:32:33+00:00

Hi, can anyone help with this problem please.  I hope this is the right forum if not please advise where I should post this query.

If I access my gmail account in a browser I have no problems sending or receiving email, even when hiding my IP address (for example when using unprotected WIFI access points).

However as soon as I try access my gmail account using Windows Live Mail (whether hiding my IP address or not) I regularly get an error "The server has rejected your login. Please verify that your user name and password are correct".

I've investigated this in Live Mail support pages and my gmail setup is as advised as is my WLM setup.

Any ideas appreciated?  THIS PROBLEM HAS SOMEHOW CORRECTED ITSELF - NO MORE REPLIES PLEASE.  THANK YOU.

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-08-02T01:39:19+00:00

    I managed to connect (my company uses an email domain other than @gmail.com so I had to manually put that into the login prompt). Now, is isn't downloading folders or any email since 2009.

    I like Windows Live Mail because it is the only client I have been able to make work with gmail and it has the versatility of a good client that is sorely lacking from the gmail web interface.

    I just wish I could get it to work without so many problems.

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  2. Anonymous
    2012-08-02T17:13:39+00:00

    Ok, finally, after running all night, it has updated all the messages in my inbox.

    However, I still have no folders. They exist in the inbox in Gmail but Windows Live Mail isn't downloading them. Is there some setting for this I missed?

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  3. Anonymous
    2012-09-03T16:07:54+00:00

    Hi,

    Based on the detailed issue description that you' have provided,you're receiving the error due to the following possibilities:

    - A temporary problem occured on the server

    • Internet connectivity issue.

    You might want to check with your Internet Service Provider for possible intermittent connection on specific dates.

    With regard to the folder issue, were you able to check the arrow button beside your account on Windows Live Mail? Clicking the arrow will toggle to display or hide the folders.

    I've sent you a private message. Make sure you're signed in to your account to be able to view it. Kindly post back to this forum once the required information has been provided.

    Thanks!

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  4. Anonymous
    2012-09-04T19:46:04+00:00

    Yes, I know how to show folders. My folders exist in gmail at a level just below my inbox. There is no arrow on "Inbox" in Windows Live Mail to display folders.

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  5. Anonymous
    2012-09-04T20:09:04+00:00

    Based on the detailed issue description that you' have provided,you're receiving the error due to the following possibilities:

    - A temporary problem occured on the server

    • Internet connectivity issue.

    I don't get any such errors with POP, only when I set it up for IMAP. However, I prefer IMAP because POP doesn't support the two way syncing that IMAP does. This means that messages I read or move on my phone or from home don't show as read or moved to folders when I download them in Windows Live at work.

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