Windows Live Mail (WLM) - error: server rejects login to gmail account

Anonymous
2012-05-15T11:32:33+00:00

Hi, can anyone help with this problem please.  I hope this is the right forum if not please advise where I should post this query.

If I access my gmail account in a browser I have no problems sending or receiving email, even when hiding my IP address (for example when using unprotected WIFI access points).

However as soon as I try access my gmail account using Windows Live Mail (whether hiding my IP address or not) I regularly get an error "The server has rejected your login. Please verify that your user name and password are correct".

I've investigated this in Live Mail support pages and my gmail setup is as advised as is my WLM setup.

Any ideas appreciated?  THIS PROBLEM HAS SOMEHOW CORRECTED ITSELF - NO MORE REPLIES PLEASE.  THANK YOU.

Windows for home | Other | Email and communications

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  1. Anonymous
    2012-05-20T20:22:47+00:00

    Hello,

    To add a Gmail account, change your Gmail settings to enable POP access before adding the account. If you're asked for server information while adding an account, check your provider's website or contact their customer service to find out what you have to do to finish setting up your email account.

    To know more, please refer to the link below:

    **How do I add an account to Windows Live Mail?**

    Thanks!

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  2. Anonymous
    2012-05-22T09:24:25+00:00

    Thanks for reply.

    POP is already enabled by default.  In my case the entire page it looks like this.

    1. Status: POP is enabled for all mail that has arrived since 03/06/2007
    2. When messages are accessed with POP

    keep Gmail's copy in the Inbox

    1. Configure your email client (e.g. Outlook, Eudora, Netscape Mail)

    Configuration instructions

    Status: IMAP is enabled

    Enable IMAP

    When I mark a message in IMAP as deleted:

    Auto-Expunge on - Immediately update the server. (default)

    When a message is marked as deleted and expunged from the last visible IMAP folder:

    Archive the message (default)

    Folder Size Limits

    Do not limit the number of messages in an IMAP folder (default)

    Configure your email client (e.g. Outlook, Thunderbird, iPhone)

    Configuration instructions

    Any other ideas or comments appreciated.  Thank you.

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  3. Anonymous
    2012-05-22T13:51:03+00:00

    Hi,

    To make sure that we are getting the correct configuration from your Gmail account to Windows Live Mail, please perform the following steps;

    1.     Enable POP in the Gmail account.

    • Sign in to the Gmail account/.
    • At the upper part of any Gmail page, click Settings.
    • In the Settings page, on the Forwarding and POP/IMAP tab, click Enable POP for all mail or click Enable POP only for mail that arrives from now on.
    • In the When messages are accessed with POP list, click an option.

    2.     Configure the Gmail account in Windows Live Mail.

    a.     Start Windows Live Mail.

    b.     On the Accounts menu, click Email. If the user has already created a Gmail account, right-click the Gmail account, and then click Remove account.

    c.     On the Accounts tab, click Emailto configure a Gmail account in Windows Live Mail.

    d.     Type your name, email address, and password.

    e.     If you want Windows Live Mail to remember the password, select the Remember this password check box.

    f.      Select the Manually configure server settings check box, and then click Next.

    g.     From the Server type list, select POP.

    h.     In the Ingoing server information section, in the Server address box, type pop.gmail.com.

    i.      In the Ingoing server information section, in the Port box, enter a port.

    j.      Select the Requires a secure connection (SSL) check box.

    k.     In the Port box, type 995.

    l.      For the outgoing server information, in the Server address box, type smtp.gmail.com.

    m.    Select the Requires a secure connection (SSL) check box.

    n.     Under Port, type 465, and then click Next.

    o.     Click Finish. Your Gmail account has been successfully created.

    3.     Test the Gmail account;

    a.     Return to the Settings page, and then click Save Changes.

    b.     In the folder list in Windows Live Mail, click the account.

    c.     On the Home tab, in the Tools group, click Send and Receive.

    d.     Windows Live Mail will display the status as the program synchronizes with your Gmail account.

    Please get back to us if all the necessary steps have been made for us to verify if the issue has been resolved.

    Thanks.

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  4. Anonymous
    2012-08-02T01:16:20+00:00

    Well, thanks a lot. That deleted all my email and those settings do not log into gmail. Did you just make that up?

    The problem I was having, was that although I could connect and download email, at random times, I would incessantly get the message  "The server has rejected your login. Please verify that your user name and password are correct".

    If I would wait a few seconds then click ok to log in again, it will start getting the mail, but usually gets the error after a few messages or the next time it checks mail. Some days, it works fine. Other days, It won't hardly work at all.

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