Probems with Windows All-User Install Agent service not able to run

Anonymous
2012-11-04T18:44:49+00:00

On day 2 after installing Windows 8 on my desktop PC, all user accounts with a standard profile are unable to log on. However, my admin account can log on and I get a message saying that the "Windows All-User Install Agent" is not running hence why non admin accounts cannot connect. 

I have restarted the service but it runs for a few seconds and terminates with no message. Several attempts to restart it have failed.

Is this an issue with Windows 8?

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2014-10-02T05:31:25+00:00

I just learned that I have to be an ADMINISTRATOR to do this. Thanks much for the reply

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Anonymous
2012-11-07T21:04:56+00:00

Thanks for the response.

The problem had been resolved by the time I got your response. I was at the verge of doing a system restore; but as I was trying to log back in to the PC, the log-on process seemed to be hanging as it went on forever, hence I did a forced shut down by pressing the computer on/off button and leaving it pressed down for several seconds. I then switched on the PC and alas! I logged on smoothly with all the issues gone! Some how the forced shut down as supposed to a normal shut down reset the system to my utmost surprise!!

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Anonymous
2012-11-07T19:51:02+00:00

I assume you can still perform tasks using the admin account, if not let us know.

Try running a system restore to go back prior to when the problem started.

Open the start screen and type "restore" to search. On the settings section, click Create a restore point.

Click System Restore on the System Properties screen then go through the process and select a restore date when you know you could login normally. You may need to check the Shore more restore points box.

If that doesn't work or isn't an option, try running the system file checking tool by searching for "cmd.exe" and in the results, right click the item and select Run as Administrator. In the Command Prompt type the following and press enter: sfc /scannow

After the scan is complete it will say if corrupt files were found or not and if they were repaired. If files were repaired, check if the problem persists. If files were found but not repaired, let us know.

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  1. Anonymous
    2013-12-20T03:51:13+00:00

    I assume you can still perform tasks using the admin account, if not let us know.

    Try running a system restore to go back prior to when the problem started.

    Open the start screen and type "restore" to search. On the settings section, click Create a restore point.

    Click System Restore on the System Properties screen then go through the process and select a restore date when you know you could login normally. You may need to check the Shore more restore points box.

    If that doesn't work or isn't an option, try running the system file checking tool by searching for "cmd.exe" and in the results, right click the item and select Run as Administrator. In the Command Prompt type the following and press enter: sfc /scannow

    After the scan is complete it will say if corrupt files were found or not and if they were repaired. If files were repaired, check if the problem persists. If files were found but not repaired, let us know.

    Hopefully someone is still monitoring this.

    I tried this, as well as some step found elsewhere, "sc config AllUserInstallAgent start=demand

    net start AllUserInstallAgent". The scan stated it could not repair the corrupted files.

    Here is a link to my CBS.log file.

    Please let me know if you can assist.

    Thank You,

    David

    My Apologies. Here is the link: http://sdrv.ms/1kpAYEC;P

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  2. Anonymous
    2014-01-20T22:53:24+00:00

    I received my new DELL Laptop in mid-December 2013.  Today I logged in normally, and since I had not used the computer for a week or so,  I went to Windows Update and clicked Check For Updates.

    The Update Checking Tape came up, notified that it was checking, but stayed at zero and no updates had been downloaded after 20 minutes of running.

    I shut it down with the Win8 Settings / Power screen icon.  The next time I started the computer normally I received the dreaded 'All-User Install Agent' notification, and when checking the main Windows Update screen, the tape was already running, non-productively.

    I used the Forced Shutdown technique mentioned above, and the next boot-up appeared normal.  When I went to the Windows Update screen, the tape was no longer running so I just left well enough alone and did not try a manual Update.

    It seems that the CMD line procedures described above are useful in identifying the areas of difficulty, but of little use in correcting the defect.

    Has anyone addressed the effect of updating to WIN 8.1 on this bug?  It is pathetic that MS has allowed this flaw to continue over so many months.

    Thank You, Bob

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