Probems with Windows All-User Install Agent service not able to run

Anonymous
2012-11-04T18:44:49+00:00

On day 2 after installing Windows 8 on my desktop PC, all user accounts with a standard profile are unable to log on. However, my admin account can log on and I get a message saying that the "Windows All-User Install Agent" is not running hence why non admin accounts cannot connect. 

I have restarted the service but it runs for a few seconds and terminates with no message. Several attempts to restart it have failed.

Is this an issue with Windows 8?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-10-02T05:31:25+00:00

I just learned that I have to be an ADMINISTRATOR to do this. Thanks much for the reply

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Anonymous
2012-11-07T21:04:56+00:00

Thanks for the response.

The problem had been resolved by the time I got your response. I was at the verge of doing a system restore; but as I was trying to log back in to the PC, the log-on process seemed to be hanging as it went on forever, hence I did a forced shut down by pressing the computer on/off button and leaving it pressed down for several seconds. I then switched on the PC and alas! I logged on smoothly with all the issues gone! Some how the forced shut down as supposed to a normal shut down reset the system to my utmost surprise!!

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Anonymous
2012-11-07T19:51:02+00:00

I assume you can still perform tasks using the admin account, if not let us know.

Try running a system restore to go back prior to when the problem started.

Open the start screen and type "restore" to search. On the settings section, click Create a restore point.

Click System Restore on the System Properties screen then go through the process and select a restore date when you know you could login normally. You may need to check the Shore more restore points box.

If that doesn't work or isn't an option, try running the system file checking tool by searching for "cmd.exe" and in the results, right click the item and select Run as Administrator. In the Command Prompt type the following and press enter: sfc /scannow

After the scan is complete it will say if corrupt files were found or not and if they were repaired. If files were repaired, check if the problem persists. If files were found but not repaired, let us know.

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  1. Anonymous
    2014-02-27T06:15:57+00:00

    I have the same bug on my media PC which has nothing installed but VLC to play video files.

    I do know that corrupted files are not necessarily a problem as we all make changes to windows which can affect the system files. So, don't just go running around inputting commands such as sfc /scannow or chkdsk /r as you will be in for a long wait and still be left with the problem.

    Basically sfc /scannow replaces newer updated files with older ones. This can lead to other serious issues such as incompatibility. Ever run windows update? Chances are that some files have been changed. The only real solution is to reinstall or backup regularly and replace your buggy copy with a backup. Worst of all, just by merely replacing files, you could be exposing your computer to exploits that have been recently patched.

    Anyway, moving on, since the bug persists even with these measures, I am unsure on how to proceed. However, you should only ever tell people to run sfc /verifyonly first and then proceed further from there after you have analysed the problem...

    chkdsk /r is basically unnecessary in my opinion unless you have some reason to suspect a faulty drive. This wouldn't help solve any corruption issues in my opinion, but sets aside measures to prevent further corruption by not allowing data to be written to bad sectors in the future. Pretty much it's very difficult to recover a file that has been damaged and maintain file integrity.

    The "Windows All-User Install Agent service is not able to run" bug keeps returning every now and then, which is a pity as it hasn't been resolved. I have done clean installs each month for the past month unsuccessfully. I can't seem to isolate which windows update is causing the problem, but I believe it could have something to do with the hybrid boot system.

    I remember back in 2000, Microsoft had the best service, but now it's gone downhill. Most likely due to the larger number of customers that require to be serviced. Meaning there is no one on one analysis. Oh well.

    Cheers anyway.

    Just thought I would tell people to think about what the commands are actually doing, and whether it will solve the problem.

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  2. Anonymous
    2014-02-24T20:49:56+00:00

    Hi, David, I had that problem as well and ran the prompt. There were corrupt files found in the Windows Resource Protection, and they were unable to be fixed. Please let me know what to do next.

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