Error in backup 0x807800C5

Anonymous
2012-10-30T03:49:38+00:00

OS Win 8 pro 64 bit, no third-party antivirus (Windows Defender only).

System state backup on network share failed with error code  0x807800C5

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-11-07T13:20:03+00:00

    I had the same issue with my synology disk station. For me the following solution was helpful:

    Perform System File Check (SFC), and then check if this fixes the issue.

    Follow the steps:

    a.       Press “Windows Key + Q” to open Charms Bar.

    b.      Type “cmd” without quotes in the search box.

    c.       On the left pane, right click on the “cmd” option and select “Run as Administrator”.

    d.      Type “sfc /scannow” without quotes and hit enter.

    Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.

    (see also: http://answers.microsoft.com/en-us/windows/forum/windows_cp-performance/backup-error-0x807800c5/95959b0d-8f2b-4bcb-adb7-ecac48b6c239)

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  2. Anonymous
    2012-11-07T17:25:49+00:00

    I had the same issue with my synology disk station. For me the following solution was helpful:

     

    Perform System File Check (SFC), and then check if this fixes the issue.

    Follow the steps:

    a.       Press “Windows Key + Q” to open Charms Bar.

    b.      Type “cmd” without quotes in the search box.

    c.       On the left pane, right click on the “cmd” option and select “Run as Administrator”.

    d.      Type “sfc /scannow” without quotes and hit enter.

    Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.

     

    (see also: http://answers.microsoft.com/en-us/windows/forum/windows_cp-performance/backup-error-0x807800c5/95959b0d-8f2b-4bcb-adb7-ecac48b6c239)

    Leider unter WIN 8 nicht so anwendbar!

    Unfortunately, not to use under WIN8.

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  3. Anonymous
    2012-11-08T19:05:07+00:00

    I use Windows 8 Pro and fixed the issue using the steps above....

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  4. Anonymous
    2012-11-09T19:01:21+00:00

    I use Windows 8 Pro and fixed the issue using the steps above....

    Second try, same result.

    57% were saved system image of "(C :)" is created. -> System image was closed and ... error 0x807800c5.

    When I perform a backup without the system image, there is no error!

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  5. Anonymous
    2012-11-10T12:59:35+00:00

    Hallo Joern,

    ich habe genau das gleiche Problem und Microsoft meinte man solle seinen Netzwerkspeicher erneut hinzufügen aber auch dies bringt leider keine vernüftige Lösung mit sich!?

    Gibt es neue Ideen oder Lösungen aktuell?

    Hi Joern,

    I have exactly the same problem and Microsoft said I should add my network storage again but unfortunately this is not the solution!

    Are there any new ideas or solutions to date?

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