can not remove unknown devices in device manager

Anonymous
2012-08-09T21:05:26+00:00

I suddenly have a bunch of unknown devices showing up in Device Manager - seems to have started around March 28, 2012....the first one, now there are 16 of them. All are under Network Adapters with the same hardware Id of MS_ASWEBRMP. I can disable them in Device Manager but not uninstall them. And on occasion, after reboot, Windows will automatically discover the very same device and attempt to install it...that's why there are 16 of these devices now. Can not remove these from the registry either no matter what I do for setting permissions and or group policies.

I'm running Windows 7 Professional 64-bit on a Dell Studio XPS 1645. Interestingly enough on my other Dell Laptops with Windows 7 Home (with same Lan and Wireless adapters) these unknown devices do not show up.

Any help would be appreciated...I'm out of ideas, and Dell support has no idea either. They refer me to Microsoft for Windows 7 support, insisting it has to be an OS issue.

Jay

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-09-11T15:57:55+00:00

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  2. Anonymous
    2013-09-11T16:52:12+00:00

    Look in Apt @ Speccy !

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  3. Anonymous
    2013-09-11T17:54:59+00:00

    Speccy is a waste of disk space and not what I asked for!

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  4. Anonymous
    2013-09-11T18:27:50+00:00

    Did you look in Documents as well !

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  5. Anonymous
    2013-09-12T14:09:33+00:00

    From an Englishman, who came to Canada when he was 23 with a $100.00 and became a Millionaire who is 69, to another! YOU ARE AN OLD CURMUDGEON And CANTANKEROUS OLD ****!!!

    The start up heading for this is:

    can not remove unknown devices in device manager

    Appropriate !

    Why start a new one when this is appropriate!

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