Some errors occurred while processing the requested tasks appears constantly

Anonymous
2011-12-20T17:21:03+00:00

Question Summary

Other Windows Live Mail issues

Please provide your impacted Email address :

************@gmail.com

Did you receive an error code or message?

Yes

Please enter the error code or message you received

Windows Live Mail Some errors occurred while processing the requested tasks. Please review the list of errors below for more details. 1 of 2 tasks have completed successfully

Which version of Windows Live Mail are you using ?

Version 2011 (15.4.3538.513)

Choose your Operating System version :

Windows 7

Additional Details

I installed Windows Live Mail on 6 December 2011 and added a Google Mail account to it.  It was working fine until about a week ago when every time I went to check my mail it would give me the following message:

Windows Live Mail

Some errors occurred while processing the requested tasks.

Please review the list of errors below for more details.

1 of 2 tasks have completed successfully

I clicked on the Error tab in that window and there was nothing listed there.  I closed out of the windows and clicked on the button to check my mail again and no error message.  The next time I want to check my mail I get that error message and I close out of that window and check it again and it works with no issue.  It has been like this for about a week and it becoming annoying.

What is the issue and how do I fix it or are Google Mail accounts not compatible with this application.  I used the IMAP settings.

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Windows for home | Other | Email and communications

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  1. Anonymous
    2012-02-01T01:15:13+00:00

    Hi SouthernDixieCowgirl,

    If you are still encountering the issue, please send the files that were previously asked as instructed so we can proceed.

    Thanks!

    @Noel,

    Thank you for the assistance.

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  2. Anonymous
    2012-01-31T23:18:53+00:00

    OK. I'm very sorry - my fingers were on autopilot when I made my last post. I should not have written ...and press Enter. This will select the topmost search result, which will normally be Internet Explorer, and this is what happened in your case. If you simply type   internet   into the box, a number of results will appear, one of which - under Control Panel - will be Internet Options. That's the one to select. Please try again.

    > *I am using Norton 360.*I'm inclined to think that this is the root of all your problems. Norton applications are notoriously aggressive, which means that the chances of catching something nasty are lower than for those using less aggressive software. But this security comes at a price. To achieve the high degree of protection, Norton has to infiltrate every dark corner of your OS, and this can interfere both with the functioning of the OS and with the installation of other programs. If you regularly visit 'dodgy' websites or use file-sharing applications, you probably need this level of protection and will have to accept the problems it causes. If you only do 'ordinary' things on the Internet and generally take care what you use your computer for, you would probably be better served with a lightweight anti-malware program like Microsoft Security Essentials coupled with an occasional virus scan using another effective program like MalwareBytes Anti-Malware (both of these are free for non-business users). 

    Sadly, the only way to find out whether Norton is indeed the culprit is to uninstall it completely using the removal tool available at the Symantec website and then conduct some tests without it. You should install alternative protection before doing so. If you really want to get to the bottom of your problems with Internet Explorer and Windows Live Mail, I think you're going to have to bite this bullet.

    Noel

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  3. Anonymous
    2012-01-31T21:24:10+00:00

    I will respond to Noel since he can comprehend all of my responses and no one else seems to be able to.

    Noel,

    As for the response to:

    Type Internet into the start search box and press enter

    I typed Internet into the search box and pressed enter and the Start Menu left the screen and Internet Explorer opened and crashed.  There was no option to select Internet options after pressing enter.

    As for your answer to:

    What security software are you running

    I am using Norton 360.  I have used it since Norton 360 v1.0 dating back to December 2007 and have continued to use it up to this day and now using Norton 360 v5.0

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  4. Anonymous
    2012-01-31T06:15:52+00:00

    Hi SouthernDixieCowgirl,

    As mentioned by Windows Live Helene C., please attach and send the requested log filesto the email address I have provided in the private data area below this post. Once you have sent the file, please post back to inform us that you have already sent it.

    Thanks,

    Windows Live Glenda A.

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  5. Anonymous
    2012-01-30T18:56:24+00:00

    > I cannot reset Internet Explorer since everytime I open it it tells me Internet Explorer is not respondingYou don't have to open IE to reset. Type   internet   into the start search box and press Enter. Select Internet Options from the results and use the Reset button on the Advanced tab. 

    You might find this page helpful:

    http://windows.microsoft.com/en-US/windows7/tips-for-solving-problems-with-internet-explorer 

    What security software are you running?

    Noel

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