Hi SouthernDixieCowgirl,
I apologize for the confusion, I have provided a private area for you below to upload the files.
Thanks!
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Question Summary
Other Windows Live Mail issues
Please provide your impacted Email address :
************@gmail.com
Did you receive an error code or message?
Yes
Please enter the error code or message you received
Windows Live Mail Some errors occurred while processing the requested tasks. Please review the list of errors below for more details. 1 of 2 tasks have completed successfully
Which version of Windows Live Mail are you using ?
Version 2011 (15.4.3538.513)
Choose your Operating System version :
Windows 7
Additional Details
I installed Windows Live Mail on 6 December 2011 and added a Google Mail account to it. It was working fine until about a week ago when every time I went to check my mail it would give me the following message:
Windows Live Mail
Some errors occurred while processing the requested tasks.
Please review the list of errors below for more details.
1 of 2 tasks have completed successfully
I clicked on the Error tab in that window and there was nothing listed there. I closed out of the windows and clicked on the button to check my mail again and no error message. The next time I want to check my mail I get that error message and I close out of that window and check it again and it works with no issue. It has been like this for about a week and it becoming annoying.
What is the issue and how do I fix it or are Google Mail accounts not compatible with this application. I used the IMAP settings.
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Hi SouthernDixieCowgirl,
I apologize for the confusion, I have provided a private area for you below to upload the files.
Thanks!
I have the files there is nothing here to paste them.
Hi SouthernDixieCowgirl,
Sorry for the confusion. Please disregard all other steps in the Solution article. We only asked for steps 2 and 3 which is also applicable for Windows Live Mail.
Once you have provided all information, please upload them in the private data area I have provided in my previous post.
Thanks,
Windows Live Glenda A.
I went to that so-called solution article and it told me:
| How to gather Log files for troubleshooting Windows Live Messenger related Errors |
|---|
I don't have issues with Windows Live Messenger. I have issues with Windows Live MAIL
Why am I given a solution article for something that has nothing to do with my issue.
Hi SouthernDixieCowgirl,
Please provide us the log files from your Windows Live Mail for further investigation. Follow the steps in this article to collect the log files trace.
Here are the steps to upload your log files:
Also, please provide us MSInfo and Event viewer/logs. To do this, please follow the instructions in step 2 and step 3 in this Solution article and then upload them in the private data area below this post.
Thanks!
Windows Live Drew T.