Activation Error - 0x80070426

Anonymous

I have been using my Dell studio xps laptop with Windows Vista 64 bit sp1 for 3 years but now am getting message that windows is not activated. when trying to activate getting error code 0x80070426 - 'service not started'. Have tried going to slui.exe 4 but brings back the same error screen. I have gone to Services to restart 'software licensing' but get error message 0xc004d10a. Tried changing product key to one at the backside of computer which is different from the one in computer properties which is OEM activated copy- No luck same error 0x8007040426. Other information - windows installer is on manual. changed to automatic - still same. Help!!

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Answer accepted by question author

Anonymous

PLEASE only do what is requested - otherwise we have no idea what's actually happening!

You didn't run the command set in an Elevated Command Prompt window - but an ordinary User window - this means that I cannot read what's necessary.

Please repeat the exercise, following my instructions!

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Answer accepted by question author

Anonymous

Your problem appears to be that the Software Licensing Service is not running. and it must, if Vista is not to complain.

Have you been using any form of Registry Cleaner??

First check that the Service is set to start Automatically –

Click on Start,

in the Search box, type

SERVICES.MSC

and hit the Enter key.

Accept the UAC prompt, then look in the listing for the Software Licensing Service –right-click on it and select Properties.

Make sure that it’s set to Automatic, and click Apply

Once that’s properly set, Start the service –how long before it appears to stop again? Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results.

net start slsvc

sc qc slsvc

sc queryex slsvc

sc qprivs slsvc

sc qsidtype slsvc

sc sdshow slsvc

Here are some instructions to make life easier :)

To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

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81 additional answers

Anonymous

2012-11-17T10:39:13+00:00

They are normal

The CHKDSK you ran had to do a fair amount of work - two of the files affected were .mui ones.....

Recovering orphaned file msoeres.dll.mui (132270) into directory file 359.

Recovering orphaned file TableTextService.dll.mui (132323) into directory file 370.

Let's see what happened to them....

Please run teh following commands and post the results.

DIR "C:\Program files\msoeres.dll.mui" /s

DIR "C:\Program files (x86)\msoeres.dll.mui" /s

DIR "C:\Windows\msoeres.dll.mui" /s

DIR "C:\Program files\TableTextService.dll.mui" /s

DIR "C:\Program files (x86)\TableTextService.dll.mui" /s

DIR "C:\Windows\TableTextService.dll.mui" /s
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Anonymous

2012-11-17T16:28:54+00:00

Hi Noel,

Please find below results for the recommended commands run in elevated command prompt

Microsoft Windows [Version 6.0.6002]

Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR "C:\Program files\msoeres.dll.mui" /s

Volume in drive C is OS

Volume Serial Number is 0609-0E0C

Directory of C:\Program files\Windows Mail\en-US

01/20/2008 08:52 PM           518,144 msoeres.dll.mui

               1 File(s)        518,144 bytes

     Total Files Listed:

               1 File(s)        518,144 bytes

               0 Dir(s) 116,244,058,112 bytes free

C:\Windows\system32>

C:\Windows\system32>DIR "C:\Program files (x86)\msoeres.dll.mui" /s

Volume in drive C is OS

Volume Serial Number is 0609-0E0C

Directory of C:\Program files (x86)\Windows Mail\en-US

04/11/2009 12:35 AM           528,384 msoeres.dll.mui

               1 File(s)        528,384 bytes

     Total Files Listed:

               1 File(s)        528,384 bytes

               0 Dir(s) 116,166,791,168 bytes free

C:\Windows\system32>

C:\Windows\system32>DIR "C:\Windows\msoeres.dll.mui" /s

Volume in drive C is OS

Volume Serial Number is 0609-0E0C

Directory of C:\Windows\winsxs\amd64_microsoft-windows-m..-core-dll.resources_3

1bf3856ad364e35_6.0.6000.16386_en-us_86fc0c151bbc9d1f

11/02/2006 09:14 AM           517,632 msoeres.dll.mui

               1 File(s)        517,632 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-m..-core-dll.resources_3

1bf3856ad364e35_6.0.6001.18000_en-us_8932ce1118a7adf3

01/20/2008 08:52 PM           518,144 msoeres.dll.mui

               1 File(s)        518,144 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-m..-core-dll.resources_3

1bf3856ad364e35_6.0.6002.18005_en-us_8b1e471d15c9793f

04/11/2009 01:19 AM           518,144 msoeres.dll.mui

               1 File(s)        518,144 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-m..-core-dll.resources_31b

f3856ad364e35_6.0.6000.16386_en-us_2add7091635f2be9

11/02/2006 09:14 AM           528,384 msoeres.dll.mui

               1 File(s)        528,384 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-m..-core-dll.resources_31b

f3856ad364e35_6.0.6001.18000_en-us_2d14328d604a3cbd

01/20/2008 08:52 PM           528,384 msoeres.dll.mui

               1 File(s)        528,384 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-m..-core-dll.resources_31b

f3856ad364e35_6.0.6002.18005_en-us_2effab995d6c0809

04/11/2009 12:35 AM           528,384 msoeres.dll.mui

               1 File(s)        528,384 bytes

     Total Files Listed:

               6 File(s)      3,139,072 bytes

               0 Dir(s) 116,152,569,856 bytes free

C:\Windows\system32>

C:\Windows\system32>DIR "C:\Program files\TableTextService.dll.mui" /s

Volume in drive C is OS

Volume Serial Number is 0609-0E0C

Directory of C:\Program files\Windows NT\TableTextService\en-US

11/02/2006 09:13 AM             7,680 TableTextService.dll.mui

               1 File(s)          7,680 bytes

     Total Files Listed:

               1 File(s)          7,680 bytes

               0 Dir(s) 116,152,569,856 bytes free

C:\Windows\system32>

C:\Windows\system32>DIR "C:\Program files (x86)\TableTextService.dll.mui" /s

Volume in drive C is OS

Volume Serial Number is 0609-0E0C

Directory of C:\Program files (x86)\Windows NT\TableTextService\en-US

04/11/2009 12:23 AM            16,384 TableTextService.dll.mui

               1 File(s)         16,384 bytes

     Total Files Listed:

               1 File(s)         16,384 bytes

               0 Dir(s) 116,152,242,176 bytes free

C:\Windows\system32>

C:\Windows\system32>DIR "C:\Windows\TableTextService.dll.mui" /s

Volume in drive C is OS

Volume Serial Number is 0609-0E0C

Directory of C:\Windows\winsxs\amd64_microsoft-windows-t..vice-core.resources_3

1bf3856ad364e35_6.0.6000.16386_en-us_240c94d10716144b

11/02/2006 09:13 AM             7,680 TableTextService.dll.mui

               1 File(s)          7,680 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-t..vice-core.resources_3

1bf3856ad364e35_6.0.6002.18005_en-us_282ecfd90122f06b

04/11/2009 01:06 AM             8,192 TableTextService.dll.mui

               1 File(s)          8,192 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-t..vice-core.resources_31b

f3856ad364e35_6.0.6000.16386_en-us_c7edf94d4eb8a315

11/02/2006 09:13 AM            16,384 TableTextService.dll.mui

               1 File(s)         16,384 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-t..vice-core.resources_31b

f3856ad364e35_6.0.6002.18005_en-us_cc10345548c57f35

04/11/2009 12:23 AM            16,384 TableTextService.dll.mui

               1 File(s)         16,384 bytes

     Total Files Listed:

               4 File(s)         48,640 bytes

               0 Dir(s) 116,151,566,336 bytes free

C:\Windows\system32>

C:\Windows\system32>
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Anonymous

2012-11-17T17:55:10+00:00

It looks to me like the CHKDSK restored the worng file versions to the right places :(

Please run the following commands in an Elevated Command Prompt

SFC /Scanfile="C:\Program Files\Windows Mail\en-US\msoeres.dll.mui"

SFC /Scanfile="C:\Program Files\Windows NT\TableTextService\en-US\TableTextService.dll.mui"

post the results.
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