Activation Error - 0x80070426

Anonymous
2012-09-21T02:27:20+00:00

I have been using my Dell studio xps laptop with Windows Vista 64 bit sp1 for 3 years but now am getting message that windows is not activated. when trying to activate getting error code 0x80070426 - 'service not started'. Have tried going to slui.exe 4 but brings back the same error screen. I have gone to Services to restart 'software licensing' but get error message 0xc004d10a. Tried changing product key to one at the backside of computer which is different from the one in computer properties which is OEM activated copy- No luck same error 0x8007040426. Other information - windows installer is on manual. changed to automatic - still same. Help!!

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Anonymous
2012-09-22T17:27:41+00:00

PLEASE only do what is requested - otherwise we have no idea what's actually happening!

You didn't run the command set in an Elevated Command Prompt window - but an ordinary User window - this means that I cannot read what's necessary.

Please repeat the exercise, following my instructions!

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Anonymous
2012-09-21T16:21:07+00:00

Your problem appears to be that the Software Licensing Service is not running. and it must, if Vista is not to complain.

Have you been using any form of Registry Cleaner??

First check that the Service is set to start Automatically –

Click on Start,

in the Search box, type

SERVICES.MSC

and hit the Enter key.

Accept the UAC prompt, then look in the listing for the Software Licensing Service –right-click on it and select Properties.

Make sure that it’s set to Automatic, and click Apply

Once that’s properly set, Start the service –how long before it appears to stop again? Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results.

net start slsvc

sc qc slsvc

sc queryex slsvc

sc qprivs slsvc

sc qsidtype slsvc

sc sdshow slsvc

Here are some instructions to make life easier :)

  1. To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
  2. To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
  3. To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

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  1. Anonymous
    2012-11-15T03:22:47+00:00

    Hi Noel,

    Below is the link to Application and System Event log -

    https://skydrive.live.com/redir?resid=A1E41D6104A87D7E!132&authkey=!ADiHBLcTsCrzxQU

    I think I got it right this time.

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  2. Anonymous
    2012-11-15T09:17:34+00:00

    You did

    There's a couple of interesting errors there - one of which is that a MUI file is missing.

    Let's see if we can find out which one :)

    please run the following command in an elevated command prompt, and post the results.

    DIR C:\Windows\spp*.*.mui /S

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  3. Anonymous
    2012-11-16T03:27:26+00:00

    Hi Noel,

    Below are the results after running above command as advised in elevated command prompt -

    Microsoft Windows [Version 6.0.6002]

    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>DIR C:\Windows\spp*.*.mui /S

     Volume in drive C is OS

     Volume Serial Number is 0609-0E0C

     Directory of C:\Windows\System32\en-US

    11/02/2006  09:14 AM             4,096 spp.dll.mui

                   1 File(s)          4,096 bytes

     Directory of C:\Windows\SysWOW64\en-US

    11/02/2006  09:14 AM             4,608 spp.dll.mui

                   1 File(s)          4,608 bytes

     Directory of C:\Windows\winsxs\amd64_microsoft-windows-spp-main.resources_31bf3

    856ad364e35_6.0.6000.16386_en-us_1a9d140915398316

    11/02/2006  09:14 AM             4,096 spp.dll.mui

                   1 File(s)          4,096 bytes

     Directory of C:\Windows\winsxs\amd64_microsoft-windows-spp-main.resources_31bf3

    856ad364e35_6.0.6001.18000_en-us_1cd3d605122493ea

    11/02/2006  09:14 AM             4,096 spp.dll.mui

                   1 File(s)          4,096 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-spp-main.resources_31bf385

    6ad364e35_6.0.6000.16386_en-us_be7e78855cdc11e0

    11/02/2006  09:14 AM             4,608 spp.dll.mui

                   1 File(s)          4,608 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-spp-main.resources_31bf385

    6ad364e35_6.0.6001.18000_en-us_c0b53a8159c722b4

    11/02/2006  09:14 AM             4,608 spp.dll.mui

                   1 File(s)          4,608 bytes

         Total Files Listed:

                   6 File(s)         26,112 bytes

                   0 Dir(s)  116,253,712,384 bytes free

    C:\Windows\system32>

    C:\Windows\system32>

    C:\Windows\system32>

    Hope it helps.

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