cannot forward emails with photos

Anonymous
2012-03-01T16:03:27+00:00

Question Summary

Other Windows Live Mail issues

Please provide your impacted Email address :

******@sbcglobal.net

Did you receive an error code or message?

Yes

Please enter the error code or message you received

Windows Live mail

Which version of Windows Live Mail are you using ?

Version 2011 (15.4.3538.513)

Choose your Operating System version :

Windows 7

Additional Details

when I go and forward an email that I just recived that has photos in it it will not send the photos with the email...  A message comes up from Windows Live Mail...... one or more of the pictures in this message could not be found when you send these pictures will not be included. are you sure you want to send this message....this happens with all my emails that have been sent to me when I try to forward to others it will not send pictures with the forward email and I am using Windows Live Mail...

HELP Please

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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108 answers

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  1. Anonymous
    2012-03-13T01:39:55+00:00

    Hi helpjean,

    I've provided again the link for our senior support analyst's escalation post that will directly handle your issue. Please click here.

    And to isolate the link error, please optimize your browser or use a different browsers because I've checked the link and it did pull up the escalation post.

    Thanks!

    Rate this Moderator

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  2. Anonymous
    2012-03-13T11:34:17+00:00

    Hi Caroline,

    your link doesn't work in any browser, including Explorer 9.

    It shows the same error as helpjean reported.

    Samuel

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  3. Anonymous
    2012-03-13T14:37:06+00:00

    Thank you SamuelGee ... Helpjean

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  4. Anonymous
    2012-03-18T16:33:21+00:00

    Well looks like windows live has given up on a answer to a major question...the only thing that works for me in the Windows live series is the photo gallery... so the best thing for me to do is to delete Windows live mail 2011 and not recommend any one to use it... until they can fix the problems... and hey customer service would be really nice from the live team....

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  5. Anonymous
    2012-03-18T17:04:39+00:00

    Hi, I have the same problem--Windows Live Mail won't keep images embedded in emails that I forward or to which I reply.  And, I know you're going to ask, so: Yep, I do have an MSN email account that I can access via Hotmail, and all service packs and updates are installed.  As Helpjean wrote, it seems unlikely that the issue is the limit on messages since I cannot forward any emails with photos in them at any time of the month. Interestingly, if I want to forward an email with a photo, I can log in to Hotmail and do so from there. It just won't work in WLM. Any other ideas?

    TDWolsey

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