cannot forward emails with photos

Anonymous
2012-03-01T16:03:27+00:00

Question Summary

Other Windows Live Mail issues

Please provide your impacted Email address :

******@sbcglobal.net

Did you receive an error code or message?

Yes

Please enter the error code or message you received

Windows Live mail

Which version of Windows Live Mail are you using ?

Version 2011 (15.4.3538.513)

Choose your Operating System version :

Windows 7

Additional Details

when I go and forward an email that I just recived that has photos in it it will not send the photos with the email...  A message comes up from Windows Live Mail...... one or more of the pictures in this message could not be found when you send these pictures will not be included. are you sure you want to send this message....this happens with all my emails that have been sent to me when I try to forward to others it will not send pictures with the forward email and I am using Windows Live Mail...

HELP Please

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

108 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2012-03-11T19:31:34+00:00

    Hi helpjean,

    I've escalated this issue to our Windows Live Team. Please check this thread from time to time for further updates regarding your issue.

    Thanks,

    Windows Live Melanie L.

    Rate this Moderator

    Was this answer helpful?

    0 comments
  2. Anonymous
    2012-03-12T13:00:58+00:00

    Hi helpjean,

    Your issue has been escalated to our senior support analyst. Please check the escalated link for updates located in your last post on this thread or you can just access this****link to view it.

    Thanks,****Windows Live Melanie L.

    Rate this Moderator

    Was this answer helpful?

    0 comments
  3. Anonymous
    2012-03-12T15:04:58+00:00

    Hi Melanie, 

    I have the same issue with embedded pictures (inline attachments). It shows the same problem on reply. 

    When somebody sends you an email with embedded picture - usually a logo of company in a signature - when you reply to that email, "onSend" Windows Live Mail reports an error: One or more of the pictures in this message couldn't be found. When you send this message these pictures will not be included.... "

    I will appreciate when your senior team solve this issue asap. The problem exists from the time Windows 7 has been released.

    thank you

    PS. When I send message anyway, inline pictures are attached to the message as regular attachments - which looks quite silly for the recipient. I suggest you check this behavior in an non-hotmail/live/skydrive email POP3 account.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2012-03-12T22:13:27+00:00

    Hi SamuelGee,

    Please do reply on the escalation link that was provided by the previous moderator.

    Thanks,

    Windows Live Neil S.

    Rate this moderator

    Was this answer helpful?

    0 comments
  5. Anonymous
    2012-03-12T23:11:01+00:00

    Melanie I am unable to use the link that you gave to me ... here..."We were not able to find the resource you were looking for" this is what I get when I click on it ... I do not understand or do not know how to go on to get help please advise thank you helpjean

    Was this answer helpful?

    0 comments