cannot forward emails with photos

Anonymous
2012-03-01T16:03:27+00:00

Question Summary

Other Windows Live Mail issues

Please provide your impacted Email address :

******@sbcglobal.net

Did you receive an error code or message?

Yes

Please enter the error code or message you received

Windows Live mail

Which version of Windows Live Mail are you using ?

Version 2011 (15.4.3538.513)

Choose your Operating System version :

Windows 7

Additional Details

when I go and forward an email that I just recived that has photos in it it will not send the photos with the email...  A message comes up from Windows Live Mail...... one or more of the pictures in this message could not be found when you send these pictures will not be included. are you sure you want to send this message....this happens with all my emails that have been sent to me when I try to forward to others it will not send pictures with the forward email and I am using Windows Live Mail...

HELP Please

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

108 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-07-04T21:14:57+00:00

    I read the problem is with Windows 7 and probably 8. If you want to delete 7 for an older version it would work. I believe this to be true because two people who send me email I can't forward  the pics sometimes have older pc's and are not computer literate.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-05-14T15:00:06+00:00

    Hello Everyone,

    Thank you for visiting this thread. We sincerely apologize for not being able to answer your concern in a timely manner. And our apologies for the inconvenience that this has caused you.

    I understand that you need to send or forward emails with photos. Since this issue is still under investigation, we would like to ask some information from you so that we could further investigate and isolate the causes.

    • Please verify that the software to view/ open attachment is installed on the PC (MS Office, Java/Flash, Adobe, etc.).
    • Are you able to send the email with photos online or by going to mail.live.com?
    • Does it happen with all attachments, or only with  a particular type?
    • Can you provide us screenshot of the exact error that you encountered in Windows Live Mail?

    We are looking forward to hear from you.

    Regards,

    Helene C.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-04-28T08:47:10+00:00

    Hello Albert,

    Nope - it is not fixed !

    Tom

    Hi Tom,

    I come back to you later beause I'm on a short vacation now.

    Regards,

    Albert

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-04-26T18:24:35+00:00

    Hello Albert,

    "Maybe MS solved the problem in WLM 2012..."

    Nope !   I have an email with embedded pictures that I just tried to forward to myself.

    I got the message "One or more of the pictures could not be found ....." etc.  And yet I have them on this computer placed properly within the email.  So I went ahead and forwarded it to myself anyways.

    I got the forwarded email with all the pictures stripped out and shown as thumbnails at the top of the page.

    Nope - it is not fixed !

    Tom

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-04-23T15:20:27+00:00

    Well looks like windows live has given up on a answer to a major question...the only thing that works for me in the Windows live series is the photo gallery... so the best thing for me to do is to delete Windows live mail 2011 and not recommend any one to use it... until they can fix the problems... and hey customer service would be really nice from the live team....

    Hello Helpjean(2),

    I just read the 8 eight! pages concern to your (and others) forward-problem with WLM 2011.

    Because I never heard of this problem from my clients, I installed WLM 2012, create an e-mailaccount en send a mail with an embedded picture from my usual (local) account in Thunderbird.

    After receiving the mail with the picture in it, I forwarded it to another local account of mine and I didn't find any problem, the mail was perfected forwarded.

    Maybe MS solved the problem in WLM 2012...

    I know i'm a few years late ;-)) but maybe you still reading this threat .

    Best regards,

    Albert Hoekman,

    Tiel, The Netherlands

    Was this answer helpful?

    0 comments