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Question Summary
Other Windows Live Mail issues
Please provide your impacted Email address :
******@sbcglobal.net
Did you receive an error code or message?
Yes
Please enter the error code or message you received
Windows Live mail
Which version of Windows Live Mail are you using ?
Version 2011 (15.4.3538.513)
Choose your Operating System version :
Windows 7
Additional Details
when I go and forward an email that I just recived that has photos in it it will not send the photos with the email... A message comes up from Windows Live Mail...... one or more of the pictures in this message could not be found when you send these pictures will not be included. are you sure you want to send this message....this happens with all my emails that have been sent to me when I try to forward to others it will not send pictures with the forward email and I am using Windows Live Mail...
HELP Please
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Lonnie,
To resolve this issue, please verify to us if you also have a Hotmail account added in your Live Mail, aside from yahoo and sbcglobal.net.
Another one, we need you to provide us with 2 copies of the messages (.eml files) with photos that you cannot forward. To do this, here are the steps:
1.Pull up your Live Mail.
2.Drag the email that you are having problem with to your Desktop.
3.Upload the email to the private data below.
Thanks,
Windows Live Merelyn U
I did as you asked I installed the updates one was for office service pak 3 and the other frame work or something like that and then I tried to forward an email that had pictures and graphics in it and it would not send the pictures....it is so bad now I can not forward anything that has a picture or graphic now that's bad..... I hope you can help me.... I was doing fine and then it hit where I could not forward anymore.... the only way I can send the pictures now is to save them to my computer and then resend... Lonnie Hey I just went to yahoo mail because it goes through Yahoo first then down loads onto my computer in windows live mail 2011... well I forwarded an email from yahoo mail that will not work on my windows live mail and it worked... but why won't it work for windows live mail on my computer? Lonnie
Hi,
Please make sure that you have the latest Windows updates installed and re-booted your computer after the update.
Get back to us for any results.
Thanks,
Windows Live Melanie V.
