cannot forward emails with photos

Anonymous
2012-03-01T16:03:27+00:00

Question Summary

Other Windows Live Mail issues

Please provide your impacted Email address :

******@sbcglobal.net

Did you receive an error code or message?

Yes

Please enter the error code or message you received

Windows Live mail

Which version of Windows Live Mail are you using ?

Version 2011 (15.4.3538.513)

Choose your Operating System version :

Windows 7

Additional Details

when I go and forward an email that I just recived that has photos in it it will not send the photos with the email...  A message comes up from Windows Live Mail...... one or more of the pictures in this message could not be found when you send these pictures will not be included. are you sure you want to send this message....this happens with all my emails that have been sent to me when I try to forward to others it will not send pictures with the forward email and I am using Windows Live Mail...

HELP Please

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-05-10T01:58:32+00:00

    Right under the forward button when you run your mouse over it a small "attachment" window will come up. Click on that and it will work. Try it!

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  2. Anonymous
    2012-05-10T00:35:03+00:00

    Hey guys it looks like they fixed this finally! I did the upgrade today and sent myself a test email with a picture nd did not get the dreaded message, and the email came intact with the picture where it belonged!!!  Try it!

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  3. Anonymous
    2012-05-03T01:07:56+00:00

    All I can say is that Microsoft sucks because they do not know how to fix the problem, being it has been going on as long as it has been.

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  4. Anonymous
    2012-04-24T17:03:49+00:00

    Tom, I don't believe in "misery loves company" but people like you and Another Grandma make this old girl at least feel better that she is not alone in this problem...can you believe this whole thing?  I used to defend Microsoft to the end and believed they were the best but they can't even fix what really seems to me to be a simple fix to someone who is "techie" (not me).  Thanks for more input...maybe someone will take notice!

    Gaye (gaby1948)

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  5. Anonymous
    2012-04-24T16:14:35+00:00

    Hello there helpjean(2),

    I hope you don’t mind if I jump into the fray, but I think I may have something to offer.

     1) My son received an email from a friend, a cute “Another Blond Joke” with 6 pictures (gifs) imbedded into the body of the email. All is good.

     2) My son (XP OE) then forwarded this to my wife. It came in as sent. All is still good.

    1. My wife (XP OE) then forwarded this to me. It came in as sent. All is good once again.

     4) To do a test, I (Win7 WLM) went to forward it to myself and my other email client. I got the dreaded “One or more of the pictures in this message could not be found. …”. I sent it anyway!

    1. I then opened the email in my other email client (Win7 MS Outlook). The text was there and there were 6 “Boxes” where the pictures (gifs) had been. These were now stripped out of the body of the email and shown as attachments at the top of the email. Altering the forwarded email in this way pretty much ruined it. What a disappointment!
    2. Now, just for the heck of it, for another test, I (Win7 WLM) again forwarded the email, intact as I had received it, to myself. Once more I got the dreaded “One or more of the pictures in this message could not be found. …”. I sent it anyway!
    3. This time I opened it from where I had sent it (Win7 WLM). Would you believe it, now the text was there and there were 6 “Boxes” where the pictures (gifs) had been. These were now stripped out of the body of the email and shown as thumbnails at the top of the email. Again, altering the forwarded email in this way pretty much ruined it. Another disappointment!

    It is so obvious that WLM is seriously flawed, and has been so for a ridiculously long period of time.

    Now, before some moderator again asks the standard questions, to which I am not going to reply, I have a suggestion. Ample submissions have been made concerning this issue. Get yourselves computers using the various operating systems and email clients as have been reported to you. Create your own examples; I am sure you can find the expertise and knowledgeable personnel to do this. All it will take is a willingness and commitment on your part. And please, please, please, find a way to keep your WLM users informed and let them know what to expect. “Keep checking back to this thread” is not good enough.

    Tom (aka Reallyoldguy)

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