cannot forward emails with photos

Hi Kathrina G. First I would like to thank you for your time and reply to my distress in Windows Live Mail 2011... I would like to tell you that I do not have any problems sending photos from my computer.. and to my surprise everyone gets my pictures that I send to them... Where I have the problem is .... in my email account where I use like I have said "Windows Live mail 2011" I am unable to "forward" a email that I have received from someone else that has photos in the body of the email that does not have an jpg attached to each photo... photo's only... Windows Live Mail 2011 will not send those photos that are in the body of the email that I received.... Now if you could look at that and see what you could do to help me I would be very happy....

Hi helpjean,

Error seems to be pointing at a non-Hotmail or non-Live email account configured with Windows Live Mail which attempts to send an email with pictures or photo albums.

When Windows Live Mail sends pictures and albums, it automatically generates a photo album in Windows Live SkyDrive which is another service/feature available to those who signed up an account with Windows Live. This becomes a problem for non-Hotmail or non-Live accounts configured with Live Mail because their account can't connect to SkyDrive for the albums to be created.

I'd recommend that you attach the files using Insert > Single Photo in the ribbon menu. You still select multiple photos using that command but it won't be sent as an album, or an album won't be created in Windows Live SkyDrive.

Another way is to attach the photos. It won't display the photos in the email, but it will be sent as attachments to the email.

I also have additional questions for us to better settle your issue:

• When you select all pictures in the folder, and then you click on Email button in the menu bar, does the "Attach Files" dialog box appear?
• If yes, and you clicked on Attach, does the Live Mail client automatically open a compose box which contains the pictures to be sent?
• Does the compose box contain any indication that the pictures will be sent as an album or will be have an album created for the pictures?

I'd recommend you try the workaround first. Most of the time it works.

Thanks!                 

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Tine M... Moderator.... from your advice that I just read it seems to me that you have not read my earlier reply's... what I have found in my research is that the problem that I am having is not mine but Windows live 2011 ... that is that I AM unable to forward a message that I just received that has pictures in the body of the email that does not have a jpg file attached to the email it's self... I have found that if I forward the same email from Yahoo mail account it can be sent... also if I forward the same email from "Windows mail" that also can be sent... now from another moderator if I drag the email to my desk top then open up a new message and then I drag the email in to that email it will be as an attachment and most people will get it fine however people who have Hotmail will not receive it they will get the text but not the pictures...go figure...it is amazing to me that I can receive it but I can not forward it directly from windows live mail 2011... What I want to do is uninstall "Windows Live Mail 2011" and put back on my computer" Windows Mail".. I do use Windows Live photo gallery and I love that... but I hope that you realize your problem and get it fixed.... I have found that the Moderator's are not informed as to what is really happening to us who use the program... or I have not been exposed to one yet...

Hi helpjean,

As additional troubleshooting steps, please make sure that you have the latest windows updates installed and please re-boot your computer after doing so. If this does not resolve your issue, please let us know.

Thanks,

Windows Live Tine M.

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Joseph B.... I have no idea what on earth you are talking about and it has nothing to do with my problem...  I have not sent out any thing near that amount of emails with pictures... because it will not let me... you must have mixed me up with someone else... I said that I could not forward a email that I recived in the mail that has pictures in the body of the email not the files the pictures it will send the email with out the pictures in it... so the tex goes but not the pictures... so what does that have to do with a limit of how many I can send and have to wait until next month.... I am going nuts over this mess......