“Microsoft Solitaire Collection” game crashes with the error.

Anonymous
2012-11-12T15:24:38+00:00

Original Title: Microsoft Solitaire Collection - Buggy, Crashes, and Resets Stats and Challenges

I'm having a terrible time with the Solitaire Collection for Windows 8. It frequently crashes, and now, for the second time THIS MONTH, it has reset my "Daily Challenges" to zero and wiped out all my achievements and coins. Oddly, when I go back to try to do them over, it says I've already done the challenge once, so I can't even re-earn the coins I lost!

I tried uninstalling and reinstalling the app, but it hasn't helped... nothing changed.

Often, if I click on a game or challenge, the app will just shut down and take me to my Windows Start screen.

I'm very disappointed with this buggy card game collection. I wish I could just have my Windows 7 card games back. :(

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

87 answers

Sort by: Newest
  1. Anonymous
    2013-10-23T10:10:49+00:00
    1. The issue is only with this app. I also have Microsoft's Minesweeper and Microsoft Mahjong, both of which are similar programs, but neither of which have these same issues.

     

    This started when I upgraded to Win 8.1, and also here happens only with Solitaire. All other apps work ok.

    And yes, none of those methods didn't work for me either.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-10-09T22:33:49+00:00

    I actually have the problem with all of the XBox linked apps that they crash my computer entirely. They'll work for a bit but then freeze up the computer beyond any reasonable way of starting it again and I'm forced to manually restart the entire computer.

    It makes it particularly bad that no matter what tests I may run nothing comes back with having anything wrong with it and the other apps I have never crash at all. I have issues with a couple actual games I have installed, but that's on a different company, not Microsoft.

    I liked to play Solitaire and Minesweeper, things like that, but I seem to be forced to play in reality now... You know, actual cards and Battleship.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-08-18T04:52:07+00:00

    Here it is months after Win8 release and I purchase a new laptop with a fresh install of Win8 --- and I have the same problem. Solitaire just randomly crashes and returns to the home screen.

    I used to like to play a quick game when I had a second, but no more since this stupid thing takes 3 minutes to open. I'm not impressed with Win8 so far (and I won't even mention the ugly one-dimensional windows)

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-03-11T00:19:46+00:00

    This version of Solitaire is soooo slow - its unplayable. Why can't we get the old Windows  Solitaire supplied again?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-01-21T19:45:26+00:00

    I attempted all of the suggested fixes and I have problems with all of the games that were preloaded on Windows 8 (solitaire, minesweeper, mah jong).  None of the fixes worked.  SFC "did not find any integrity problems.  The games launch, but shortly thereafter it crashes and sends me back to the Start screen.

    Was this answer helpful?

    0 comments No comments