“Microsoft Solitaire Collection” game crashes with the error.

Anonymous
2012-11-12T15:24:38+00:00

Original Title: Microsoft Solitaire Collection - Buggy, Crashes, and Resets Stats and Challenges

I'm having a terrible time with the Solitaire Collection for Windows 8. It frequently crashes, and now, for the second time THIS MONTH, it has reset my "Daily Challenges" to zero and wiped out all my achievements and coins. Oddly, when I go back to try to do them over, it says I've already done the challenge once, so I can't even re-earn the coins I lost!

I tried uninstalling and reinstalling the app, but it hasn't helped... nothing changed.

Often, if I click on a game or challenge, the app will just shut down and take me to my Windows Start screen.

I'm very disappointed with this buggy card game collection. I wish I could just have my Windows 7 card games back. :(

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

87 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2015-10-25T09:54:49+00:00

    Just to confirm that this problem is also still in Windows 10. After 5 of 5 games were completed on Oct 23, the calendar read 5/6, blue with a check mark, not green for all 5 completed. Then tried completing one of the games a second time to rectify the situation, as a result there are now 5/7 games completed, and it is still marked blue.

    This is a clean install of win 10 not even an upgrade.

    Furthermore, score synchronisation between the solitaire collection versions for windows 8.1 and 10 using the same Xbox userid works only very sporadically and there is no apparent way of forcing a sync.

    Prefer the windows 8 version of this game, the new version has forced half minute commercials all the time.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-10-09T15:46:12+00:00

    Never get help here

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-10-08T10:17:39+00:00

    Nope, not here.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-10-07T14:33:44+00:00

    Any one actually got help that worked?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2015-10-06T19:02:49+00:00

    On Tue, 6 Oct 2015 18:03:01 +0000, FeliciaMonteiro wrote:

    Odd, because you are posting under a problems with Microsoft Soliaire Collection (which is an online card game, guess you didnt know that) and identifying yourself as a Microsoft employee.

    I am not a Microsoft employee, and I have never identified myself as
    one.

    This is a peer support forum. We are all just users of this version of
    Windows here, helping each other if and when we can. We are not
    Microsoft employees (not even those of us with "Microsoft MVP" behind
    our names; that's an honorary title for having provided consistently
    helpful advice) except for an occasional Microsoft contractor or
    employee.

    Read here for information as to what a Microsoft MVP is:
    https://en.wikipedia.org/wiki/Microsoft_Most_Valuable_Professional.
    And also note that no Microsoft MVP is also a Microsoft employee

    Was this answer helpful?

    0 comments