“Microsoft Solitaire Collection” game crashes with the error.

Anonymous

Original Title: Microsoft Solitaire Collection - Buggy, Crashes, and Resets Stats and Challenges

I'm having a terrible time with the Solitaire Collection for Windows 8. It frequently crashes, and now, for the second time THIS MONTH, it has reset my "Daily Challenges" to zero and wiped out all my achievements and coins. Oddly, when I go back to try to do them over, it says I've already done the challenge once, so I can't even re-earn the coins I lost!

I tried uninstalling and reinstalling the app, but it hasn't helped... nothing changed.

Often, if I click on a game or challenge, the app will just shut down and take me to my Windows Start screen.

I'm very disappointed with this buggy card game collection. I wish I could just have my Windows 7 card games back. :(

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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87 answers

Anonymous

2018-02-14T00:56:14+00:00

No clue. Mine just fixed itself, I guess. I never heard from Microsoft. It still takes a little time but at least I can get it now.
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Anonymous

2018-02-13T16:29:47+00:00

wheni I try to access my Microsoft solitaire collection, it takes a long time to load and even longer to sign in. whats going on? and how do I fix it?
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Anonymous

2018-01-28T17:37:10+00:00

I to wish to go back to the original game. It now opens and then just goes off back to the screen.
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Anonymous

2017-12-19T23:31:26+00:00

I finally just deleted the whole thing and redownloaded it, now it seems to work fine.
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Anonymous

2017-12-18T23:49:48+00:00

Microsoft solitaire game had been crush please confirm how to re-set again
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