“Microsoft Solitaire Collection” game crashes with the error.

Anonymous
2012-11-12T15:24:38+00:00

Original Title: Microsoft Solitaire Collection - Buggy, Crashes, and Resets Stats and Challenges

I'm having a terrible time with the Solitaire Collection for Windows 8. It frequently crashes, and now, for the second time THIS MONTH, it has reset my "Daily Challenges" to zero and wiped out all my achievements and coins. Oddly, when I go back to try to do them over, it says I've already done the challenge once, so I can't even re-earn the coins I lost!

I tried uninstalling and reinstalling the app, but it hasn't helped... nothing changed.

Often, if I click on a game or challenge, the app will just shut down and take me to my Windows Start screen.

I'm very disappointed with this buggy card game collection. I wish I could just have my Windows 7 card games back. :(

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-07-30T18:50:00+00:00

    I am playing with Windows 10.  Have made it to Diamond and with only a day left the reading says I'm not attached to the internet when I am!  How do I get around this.  It happens to often.

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  2. Anonymous
    2017-01-21T17:48:16+00:00

    Go to the start page. Right click on the tile that reads Microsoft Solitaire. Then click on uninstall.

    Google Microsoft Solitaire. Download what you want.

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  3. Anonymous
    2017-01-21T14:33:37+00:00

    Neither suggestion worked.  It just says the Microsoft Store cache is corrupted or damaged and does not fix the issue.  How do you delete and reinstall the cache????????

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  4. Anonymous
    2016-11-23T08:55:16+00:00

    thought I would have no problems , I changed to a new comp. win.10 I regret it ever since.I have the same problems with solitare collection   Started with the mouse not doing what i want  After i completed all games solved I lost them I could not load because it stops before it finish. Now we are a couple 80year old Our only pleasure  is playing solitare. We find that we cannot find anything anymore The same way we were used to It is a shame that microsoft had to change Winxp to a page full of adds trying to trick you to join some app. After saying all that I cannot say if i would loose other apps because I am still learning how to find the icons So i have not tried them yet. Very very disappointed  

            Takangla

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