Thank you liv101
Yes, I have the show files on and I can find a lot of *.dll files but not the two indicated in the failureKeyboard.log, which are: kbdjpn.dll and kbdkor.dll.
Please find following the last pages (last 3 times) of the log:
8.609: 2012/05/21 18:49:00.609 (local)
8.609: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)
8.609: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f
8.609: Failed To Enable SE_SHUTDOWN_PRIVILEGE
8.625: Hotfix started with following command line: -q -z -er /ParentInfo:64573cde20ff4e4eae61574034d31e5a
8.625: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
9.062: Return Value From IsMachineSafe = 0
9.062: IsMachineSafe returned 441092
9.062: Fist Condition in Prereq.IsMachineSafe.Section Failed
9.062: Condition Check for Line 1 of PreRequisite returned FALSE
9.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
9.078: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log
9.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
9.078: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log
9.078: Update.exe extended error code = 0xf0f4
11.157: ================================================================================
11.172: 2012/05/23 10:57:03.265 (local)
11.172: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)
11.172: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f
11.172: Failed To Enable SE_SHUTDOWN_PRIVILEGE
11.172: Hotfix started with following command line: -q -z -er /ParentInfo:b81f47147c39c24eab770d7d42e47eef
11.188: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
13.188: Return Value From IsMachineSafe = 0
13.188: IsMachineSafe returned 441092
13.188: Fist Condition in Prereq.IsMachineSafe.Section Failed
13.188: Condition Check for Line 1 of PreRequisite returned FALSE
13.188: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
13.188: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log
13.204: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
13.204: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log
13.204: Update.exe extended error code = 0xf0f4
58.391: ================================================================================
58.438: 2012/05/23 22:15:30.203 (local)
58.438: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)
58.875: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f
58.907: Failed To Enable SE_SHUTDOWN_PRIVILEGE
58.985: Hotfix started with following command line: -q -z -er /ParentInfo:0bb46ecdb8d51e40a3c60e7c30a41e8f
59.375: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
74.125: Return Value From IsMachineSafe = 0
74.125: IsMachineSafe returned 441092
74.125: Fist Condition in Prereq.IsMachineSafe.Section Failed
74.125: Condition Check for Line 1 of PreRequisite returned FALSE
74.172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
74.172: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log
74.188: KB2686509 Setup canceled.
74.188: Update.exe extended error code = 0xf00d
I hope you can get some clue from the log.
For the moment the KB2686509 update is coming over and over in my PC but I gave up and wait for a "miracle" from Microsoft to fix it automatically. I hope that I do not risk anything by not having it installed.
Thanks again.
Statlaz