KB2686509 repeatedly fails with Error code 0x8007F0F4

Anonymous
2012-05-08T19:14:06+00:00

KB2686509 repeatedly fails with Error code 0x8007F0F4

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-15T03:18:54+00:00

This is obsolete

I wrote a VB Script to fix two problems while running microsoft security update KB2686509

HKLM\SYSTEM\CurrentControlSet\Control\Keyboard LayoutandHKLM\SYSTEM\CurrentControlSet\Control\Keyboard Layouts

for those who are no registry freaks.

*Here you can download my little hotfix as ZIP-file.*

What does it do? Nothing magic!

1. Makes a registry backup

2. delete entries in Keyboard Layout

3. checks every keyentry in Keyboard Layouts against existing file in %SystemRoot%\System32

Hope I help someone with this script.

Regards

Christian from Germany

Update 2012/06/03

I have written a batch file too. So you can use this instead the vbs solution.

It's a little bit harder, because the batch file exports the two keys, deletes them, creates blank entries. Then you have to run the KB2686509 again! After doing this do not reboot, press continue in the command window (restoring old entries) and then reboot.

If one of the (bad) keys does not exists, the batch file creates a blank entry, so KB2686509 should work.

Here you can download the batch file http://www.vivus.net/dl/

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Answer accepted by question author
Anonymous
2012-05-08T22:52:59+00:00

New instructions OF 6/19/2012

The FIX-IT’s for this KB have been released today for this Security update. They are available for download at : http://support.microsoft.com/kb/2686509

========================

Since we’ve figured it out, can you see if any of these solutions fixes you up?

Edit on Sunday 5/13 - I figured out the problem.  I had remapped a keyboard key.

If you are hitting this error and do NOT have a faultykeyboard.log file see if you can follow this post and get the patch installed:

KB2686509 - Failure - due to remapping of a key - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10829.kb2686509-failure-due-to-remapping-of-a-key.aspx

If you upgraded from Windows ME or 98 to XP (you see nothing but .kbd files listed in your faultykeyboard.log file) -- follow this post:

KB2686509 - Failure - due to upgrade from Windows ME or 98 to Windows XP - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10876.kb2686509-failure-due-to-upgrade-from-windows-me-or-98-to-windows-xp.aspx

If you have DLLs noted in the faultykeyboard.log file but can't find them on your PC follow this post:

KB2686509 - Failure due to missing DLL files - TechNet Articles - United States (English) - TechNet Wiki:**http://social.technet.microsoft.com/wiki/contents/articles/10880.kb2686509-failure-due-to-missing-dll-files.aspx**

IF NONE OF THESE WORK, email susan-at-msmvps.com and I'll have someone from Microsoft call you back to fix your system.

==========

Freudi always posts great analysis:

2686509 (MS12-034) - Vulnerability in the keyboard layout handling on Windows XP SP3 - 8:05:12 - patch-info.de:

http://translate.googleusercontent.com/translate_c?hl=en&ie=UTF8&prev=_t&rurl=translate.google.com&sl=de&tl=en&u=http://patch-info.de/artikel/2012/05/08/1324&usg=ALkJrhgcu5tcIlkGoRk0XYjsGBlgYvLePw

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  1. Anonymous
    2012-05-17T19:15:58+00:00

    KB2686509 will not install, error ox8007f0f4. Notepad shows only symbols when opening faultykeyboard.log.

    Will attempt to copy it and bottom part of WindowsUpdate.log below.

    Window XP Pro SP3, Microsoft Keyboard X06-19331

    Is there a way to attach files instead of pasteing?

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    3720 da4 COMAPI -- START --  COMAPI: Download [ClientId = WindowsUpdate]

    2012-05-17 10:52:51:734 3720 da4 COMAPI ---------

    2012-05-17 10:52:51:734 3720 da4 COMAPI   - Forced: No; Download priority: 3

    2012-05-17 10:52:51:734 3720 da4 COMAPI   - Updates in request: 1

    2012-05-17 10:52:51:734 3720 da4 COMAPI   - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update

    2012-05-17 10:52:51:750 3720 da4 COMAPI <<-- SUBMITTED -- COMAPI: Download [ClientId = WindowsUpdate]

    2012-05-17 10:52:51:765  840 5c4 DnldMgr *************

    2012-05-17 10:52:51:765  840 5c4 DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = WindowsUpdate]

    2012-05-17 10:52:51:765  840 5c4 DnldMgr *********

    2012-05-17 10:52:51:765  840 5c4 DnldMgr   * Call ID = {4E8FA049-C809-4B25-8B29-A43CB11A1B48}

    2012-05-17 10:52:51:765  840 5c4 DnldMgr   * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}

    2012-05-17 10:52:51:765  840 5c4 DnldMgr   * Updates to download = 1

    2012-05-17 10:52:51:765  840 5c4 Agent   *   Title = Security Update for Windows XP (KB2686509)

    2012-05-17 10:52:51:765  840 5c4 Agent   *   UpdateId = {77643DB3-5759-497A-82AC-60F111F6F43B}.103

    2012-05-17 10:52:51:765  840 5c4 Agent   *     Bundles 1 updates:

    2012-05-17 10:52:51:765  840 5c4 Agent   *       {E01DEE3D-4D48-48D1-957E-A45C1C4B6119}.103

    2012-05-17 10:52:51:765  840 5c4 DnldMgr ***********  DnldMgr: New download job [UpdateId = {E01DEE3D-4D48-48D1-957E-A45C1C4B6119}.103]  ***********

    2012-05-17 10:52:51:765  840 5c4 DnldMgr   * Queueing update for download handler request generation.

    2012-05-17 10:52:51:765  840 5c4 DnldMgr Generating download request for update {E01DEE3D-4D48-48D1-957E-A45C1C4B6119}.103

    2012-05-17 10:52:51:921  840 5c4 Handler Windows Patch download for UpdateId = {E01DEE3D-4D48-48D1-957E-A45C1C4B6119}: selected action is download full-file.

    2012-05-17 10:52:51:921  840 5c4 DnldMgr ***********  DnldMgr: New download job [UpdateId = {E01DEE3D-4D48-48D1-957E-A45C1C4B6119}.103]  ***********

    2012-05-17 10:52:52:093  840 5c4 DnldMgr   * BITS job initialized, JobId = {6ECF3AE8-6AEB-43EA-B573-DE958026F078}

    2012-05-17 10:52:52:250  840 5c4 DnldMgr   * Downloading from http://download.windowsupdate.com/msdownload/update/software/secu/2012/04/windowsxp-kb2686509-x86-enu_fdbb0ff8820e54be0eefc9e4e47ca4f0116d84a6.exe to C:\WINDOWS\SoftwareDistribution\Download\e328a4b9ea85616edff70221df896c36\windowsxp-kb2686509-x86-enu.exe (full file).

    2012-05-17 10:52:52:328  840 5c4 Agent *********

    2012-05-17 10:52:52:328  840 5c4 Agent **  END  **  Agent: Downloading updates [CallerId = WindowsUpdate]

    2012-05-17 10:52:52:328  840 5c4 Agent *************

    2012-05-17 10:52:52:859  840 8f4 DnldMgr BITS job {6ECF3AE8-6AEB-43EA-B573-DE958026F078} completed successfully

    2012-05-17 10:52:52:890  840 8f4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\Download\e328a4b9ea85616edff70221df896c36\windowsxp-kb2686509-x86-enu.exe:

    2012-05-17 10:52:52:906  840 8f4 Misc  Microsoft signed: Yes

    2012-05-17 10:52:52:921  840 8f4 DnldMgr   Download job bytes total = 0, bytes transferred = 499456

    2012-05-17 10:52:52:921  840 8f4 DnldMgr ***********  DnldMgr: New download job [UpdateId = {E01DEE3D-4D48-48D1-957E-A45C1C4B6119}.103]  ***********

    2012-05-17 10:52:52:921  840 8f4 DnldMgr   * Queueing update for download handler request generation.

    2012-05-17 10:52:52:921  840 8f4 DnldMgr Generating download request for update {E01DEE3D-4D48-48D1-957E-A45C1C4B6119}.103

    2012-05-17 10:52:53:109  840 8f4 Handler Windows Patch download for UpdateId = {E01DEE3D-4D48-48D1-957E-A45C1C4B6119}: selected action is download full-file.

    2012-05-17 10:52:53:500  840 8f4 DnldMgr ***********  DnldMgr: New download job [UpdateId = {E01DEE3D-4D48-48D1-957E-A45C1C4B6119}.103]  ***********

    2012-05-17 10:52:53:500  840 8f4 DnldMgr   * All files for update were already downloaded and are valid.

    2012-05-17 10:52:53:515 3720 b88 COMAPI >>--  RESUMED  -- COMAPI: Download [ClientId = WindowsUpdate]

    2012-05-17 10:52:53:515 3720 b88 COMAPI   - Download call complete (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)

    2012-05-17 10:52:53:515 3720 b88 COMAPI ---------

    2012-05-17 10:52:53:515 3720 b88 COMAPI --  END  --  COMAPI: Download [ClientId = WindowsUpdate]

    2012-05-17 10:52:53:515 3720 b88 COMAPI -------------

    2012-05-17 10:52:54:015 3720 da4 COMAPI -------------

    2012-05-17 10:52:54:015 3720 da4 COMAPI -- START --  COMAPI: Install [ClientId = WindowsUpdate]

    2012-05-17 10:52:54:015 3720 da4 COMAPI ---------

    2012-05-17 10:52:54:015 3720 da4 COMAPI   - Allow source prompts: Yes; Forced: No; Force quiet: No

    2012-05-17 10:52:54:015 3720 da4 COMAPI   - Updates in request: 1

    2012-05-17 10:52:54:015 3720 da4 COMAPI   - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update

    2012-05-17 10:52:54:015 3720 da4 COMAPI   - Updates to install = 1

    2012-05-17 10:52:54:015 3720 da4 COMAPI <<-- SUBMITTED -- COMAPI: Install [ClientId = WindowsUpdate]

    2012-05-17 10:52:54:031  840 e1c Agent *************

    2012-05-17 10:52:54:031  840 e1c Agent ** START **  Agent: Installing updates [CallerId = WindowsUpdate]

    2012-05-17 10:52:54:031  840 e1c Agent *********

    2012-05-17 10:52:54:031  840 e1c Agent   * Updates to install = 1

    2012-05-17 10:52:54:031  840 e1c Agent   *   Title = Security Update for Windows XP (KB2686509)

    2012-05-17 10:52:54:031  840 e1c Agent   *   UpdateId = {77643DB3-5759-497A-82AC-60F111F6F43B}.103

    2012-05-17 10:52:54:031  840 e1c Agent   *     Bundles 1 updates:

    2012-05-17 10:52:54:031  840 e1c Agent   *       {E01DEE3D-4D48-48D1-957E-A45C1C4B6119}.103

    2012-05-17 10:52:58:500  840 5c4 Report REPORT EVENT: {CB693330-8755-4C98-A254-EC40730F6469} 2012-05-17 10:52:53:500-0700 1 162 101 {77643DB3-5759-497A-82AC-60F111F6F43B} 103 0 WindowsUpdate Success Content Download Download succeeded.

    2012-05-17 10:52:59:140  840 e1c Handler Attempting to create remote handler process as SYL-2\Sylvia in session 0

    2012-05-17 10:52:59:390  840 e1c DnldMgr Preparing update for install, updateId = {E01DEE3D-4D48-48D1-957E-A45C1C4B6119}.103.

    2012-05-17 10:52:59:390 2404 a10 Misc ===========  Logging initialized (build: 7.4.7600.226, tz: -0700)  ===========

    2012-05-17 10:52:59:390 2404 a10 Misc   = Process: C:\WINDOWS\system32\wuauclt.exe

    2012-05-17 10:52:59:390 2404 a10 Misc   = Module: C:\WINDOWS\system32\wuaueng.dll

    2012-05-17 10:52:59:390 2404 a10 Handler :::::::::::::

    2012-05-17 10:52:59:390 2404 a10 Handler :: START ::  Handler: Windows Patch Install

    2012-05-17 10:52:59:390 2404 a10 Handler :::::::::

    2012-05-17 10:52:59:390 2404 a10 Handler   : Updates to install = 1

    2012-05-17 10:52:59:390 2404 a10 Handler   : Installing update {E01DEE3D-4D48-48D1-957E-A45C1C4B6119}.103

    2012-05-17 10:52:59:390 2404 f50 Handler Installing with parameters=-q -z -er, sandbox=C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7.

    2012-05-17 10:53:10:656 2404 f50 Handler Install completed with 0x8007f0f4.

    2012-05-17 10:53:10:656 2404 a10 Handler FATAL: UH: 0x8007f0f4: InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate

    2012-05-17 10:53:10:656 2404 a10 Handler   : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x8007f0f4, disabled until reboot = No, reboot required = No

    2012-05-17 10:53:10:656 2404 a10 Handler FATAL: UH: 0x8024200b: HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates

    2012-05-17 10:53:10:656 2404 a10 Handler :::::::::

    2012-05-17 10:53:10:656 2404 a10 Handler ::  END  ::  Handler: Windows Patch Install

    2012-05-17 10:53:10:656 2404 a10 Handler :::::::::::::

    2012-05-17 10:53:10:671  840 c90 AU Triggering Offline detection (non-interactive)

    2012-05-17 10:53:10:671 3720 bec COMAPI >>--  RESUMED  -- COMAPI: Install [ClientId = WindowsUpdate]

    2012-05-17 10:53:10:671 3720 bec COMAPI   - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)

    2012-05-17 10:53:10:671 3720 bec COMAPI   - Reboot required = No

    2012-05-17 10:53:10:671 3720 bec COMAPI   - WARNING: Exit code = 0x00000000; Call error code = 0x80240022

    2012-05-17 10:53:10:671 3720 bec COMAPI ---------

    2012-05-17 10:53:10:671 3720 bec COMAPI --  END  --  COMAPI: Install [ClientId = WindowsUpdate]

    2012-05-17 10:53:10:671 3720 bec COMAPI -------------

    2012-05-17 10:53:10:671  840 e1c Agent *********

    2012-05-17 10:53:10:671  840 c90 AU #############

    2012-05-17 10:53:10:687  840 e1c Agent **  END  **  Agent: Installing updates [CallerId = WindowsUpdate]

    2012-05-17 10:53:10:687  840 c90 AU ## START ##  AU: Search for updates

    2012-05-17 10:53:10:687  840 e1c Agent *************

    2012-05-17 10:53:10:687  840 c90 AU #########

    2012-05-17 10:53:10:687  840 c90 AU <<## SUBMITTED ## AU: Search for updates [CallId = {DFEB87F3-7554-4F8D-B0DA-876AE2AAA115}]

    2012-05-17 10:53:10:687  840 5c4 Agent *************

    2012-05-17 10:53:10:687  840 5c4 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2012-05-17 10:53:10:687  840 5c4 Agent *********

    2012-05-17 10:53:10:687  840 5c4 Agent   * Online = No; Ignore download priority = No

    2012-05-17 10:53:10:687  840 5c4 Agent   * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"

    2012-05-17 10:53:10:687  840 5c4 Agent   * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service

    2012-05-17 10:53:10:687  840 5c4 Agent   * Search Scope = {Machine}

    2012-05-17 10:53:10:859  840 5c4 Agent   * Found 0 updates and 0 categories in search; evaluated appl. rules of 0 out of 0 deployed entities

    2012-05-17 10:53:10:859  840 5c4 Agent *********

    2012-05-17 10:53:10:859  840 5c4 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2012-05-17 10:53:10:859  840 5c4 Agent *************

    2012-05-17 10:53:10:859  840 fe4 AU >>##  RESUMED  ## AU: Search for updates [CallId = {DFEB87F3-7554-4F8D-B0DA-876AE2AAA115}]

    2012-05-17 10:53:10:859  840 fe4 AU   # 0 updates detected

    2012-05-17 10:53:10:859  840 fe4 AU #########

    2012-05-17 10:53:10:859  840 fe4 AU ##  END  ##  AU: Search for updates [CallId = {DFEB87F3-7554-4F8D-B0DA-876AE2AAA115}]

    2012-05-17 10:53:10:859  840 fe4 AU #############

    2012-05-17 10:53:10:859  840 fe4 AU Featured notifications is disabled.

    2012-05-17 10:53:15:656  840 5c4 Report REPORT EVENT: {0890116F-B17C-4A43-89B6-39E3DC57957B} 2012-05-17 10:53:10:656-0700 1 182 101 {77643DB3-5759-497A-82AC-60F111F6F43B} 103 8007f0f4 WindowsUpdate Failure Content Install Installation Failure: Windows failed to install the following update with error 0x8007f0f4: Security Update for Windows XP (KB2686509).

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  2. Anonymous
    2012-05-17T19:44:34+00:00

    all it says is "The following Updates were not installed"

    No codes

    No Nothin

    No such files in REGEDIT

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  3. Anonymous
    2012-05-17T19:57:37+00:00

    To be fair, it's not support, it's the team that build this patch.

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