Hi,
I have a faultykeyboard log that has nothing but kb*.kbd files listed in it. I followed your instructions for the upgrade from ME to XP. But after I re-booted and tried to manually load the security update for kb2686509,
I got the same exact error. below is a copy of the kb2686509 log in notepad after modifying register, re-booting and trying to install kb2686509 update.
[KB2686509.log]
30.674: ================================================================================
30.674: 2013/03/06 02:16:37.278 (local)
30.674: c:\8914b9d500b89f86bc9c\update\update.exe (version 6.3.13.0)
30.764: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f
30.794: Hotfix started with following command line:
30.794: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2
30.804: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2
30.894: CreateUserInterface: GetProcAddress for DefineInstallCustomUI failed: 0x7f
32.847: Return Value From IsMachineSafe = 0
32.847: IsMachineSafe returned 441092
32.847: Fist Condition in Prereq.IsMachineSafe.Section Failed
32.847: Condition Check for Line 1 of PreRequisite returned FALSE
32.857: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
32.857: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log
32.897: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
32.897: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log
1272.960: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log
1272.960: User Input: OK
1272.960: Update.exe extended error code = 0xf0f4
1272.960: Update.exe return code was masked to 0x643 for MSI custom action compliance.
10.185: ================================================================================
10.195: 2013/03/06 03:05:44.928 (local)
10.205: c:\d54cb989cbf12f4e4b9c137cf72a\update\update.exe (version 6.3.13.0)
10.265: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f
10.275: Hotfix started with following command line:
10.275: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2
10.275: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2
10.335: CreateUserInterface: GetProcAddress for DefineInstallCustomUI failed: 0x7f
12.639: Return Value From IsMachineSafe = 0
12.639: IsMachineSafe returned 441092
12.639: Fist Condition in Prereq.IsMachineSafe.Section Failed
12.639: Condition Check for Line 1 of PreRequisite returned FALSE
12.649: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
12.649: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log
12.679: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
12.679: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log
Any help would be greatly appreciated.
Thanks,