KB2686509 repeatedly fails with Error code 0x8007F0F4

Anonymous
2012-05-08T19:14:06+00:00

KB2686509 repeatedly fails with Error code 0x8007F0F4

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-15T03:18:54+00:00

This is obsolete

I wrote a VB Script to fix two problems while running microsoft security update KB2686509

HKLM\SYSTEM\CurrentControlSet\Control\Keyboard LayoutandHKLM\SYSTEM\CurrentControlSet\Control\Keyboard Layouts

for those who are no registry freaks.

*Here you can download my little hotfix as ZIP-file.*

What does it do? Nothing magic!

1. Makes a registry backup

2. delete entries in Keyboard Layout

3. checks every keyentry in Keyboard Layouts against existing file in %SystemRoot%\System32

Hope I help someone with this script.

Regards

Christian from Germany

Update 2012/06/03

I have written a batch file too. So you can use this instead the vbs solution.

It's a little bit harder, because the batch file exports the two keys, deletes them, creates blank entries. Then you have to run the KB2686509 again! After doing this do not reboot, press continue in the command window (restoring old entries) and then reboot.

If one of the (bad) keys does not exists, the batch file creates a blank entry, so KB2686509 should work.

Here you can download the batch file http://www.vivus.net/dl/

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Anonymous
2012-05-08T22:52:59+00:00

New instructions OF 6/19/2012

The FIX-IT’s for this KB have been released today for this Security update. They are available for download at : http://support.microsoft.com/kb/2686509

========================

Since we’ve figured it out, can you see if any of these solutions fixes you up?

Edit on Sunday 5/13 - I figured out the problem.  I had remapped a keyboard key.

If you are hitting this error and do NOT have a faultykeyboard.log file see if you can follow this post and get the patch installed:

KB2686509 - Failure - due to remapping of a key - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10829.kb2686509-failure-due-to-remapping-of-a-key.aspx

If you upgraded from Windows ME or 98 to XP (you see nothing but .kbd files listed in your faultykeyboard.log file) -- follow this post:

KB2686509 - Failure - due to upgrade from Windows ME or 98 to Windows XP - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10876.kb2686509-failure-due-to-upgrade-from-windows-me-or-98-to-windows-xp.aspx

If you have DLLs noted in the faultykeyboard.log file but can't find them on your PC follow this post:

KB2686509 - Failure due to missing DLL files - TechNet Articles - United States (English) - TechNet Wiki:**http://social.technet.microsoft.com/wiki/contents/articles/10880.kb2686509-failure-due-to-missing-dll-files.aspx**

IF NONE OF THESE WORK, email susan-at-msmvps.com and I'll have someone from Microsoft call you back to fix your system.

==========

Freudi always posts great analysis:

2686509 (MS12-034) - Vulnerability in the keyboard layout handling on Windows XP SP3 - 8:05:12 - patch-info.de:

http://translate.googleusercontent.com/translate_c?hl=en&ie=UTF8&prev=_t&rurl=translate.google.com&sl=de&tl=en&u=http://patch-info.de/artikel/2012/05/08/1324&usg=ALkJrhgcu5tcIlkGoRk0XYjsGBlgYvLePw

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  1. Anonymous
    2012-05-08T23:04:19+00:00

    Will do asap. I'm new here, & many forums take the opposite pov. Sorry, I wasn't aware of that forum etiquette.

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  2. Anonymous
    2012-05-08T23:02:46+00:00

    Same issue with CUSTOM scan, but thanks!

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  3. Anonymous
    2012-05-08T22:42:40+00:00

    @Larry, Mike, Geff & anyone else with a similar problem: To avoid confusion, please begin your own, new thread in the appropriate forum. State your current IE version and full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP2; Vista 64-bit SP2; Win7; Win7 SP1; Win7 64-bit; Win7 64-bit SP1) in your first post. Thank you.

    See...

        HOW TO begin your own, new thread about your computer & your problem

        http://answers.microsoft.com/en-us/Page/faq#faqGettingAnswers5

    Alternately...

    [@Moderator wiwillie, Michael O. and any other Moderators who may be so inclined: Please do NOT edit my posts "for clarity" or any other reason without my explicit permission. Thank you.]

    For home users, no-charge support for security updates (only!) is available by calling 1-866-PCSAFETY (i.e., 1-866-727-2338; and/or possibly 1-866-234-6020 and/or 1-800-936-5700) in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues relating to security updates (only!), visit the following Microsoft International Support website: http://support.microsoft.com/common/international.aspx?rdpath=4

    Also see: http://technet.microsoft.com/en-us/security/ff852094

    Customers in North America (i.e., US & CA) can also obtain instant access to unlimited no-charge email or phone support for security updates (only!) by visiting either of the following Microsoft links:

        • http://support.microsoft.com/oas/default.aspx?gprid=6527 [1]

        • http://support.microsoft.com/oas/default.aspx?&prid=7552 [2]

    ==========================================================

    [1] Tip: Select/click on CONTACTS then the topmost "Windows Update fails while scanning for, downloading, or installing updates" option.

    [2] Note: The chat support option is no longer free!

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