KB2686509 repeatedly fails with Error code 0x8007F0F4

Anonymous
2012-05-08T19:14:06+00:00

KB2686509 repeatedly fails with Error code 0x8007F0F4

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-05-15T03:18:54+00:00

This is obsolete

I wrote a VB Script to fix two problems while running microsoft security update KB2686509

HKLM\SYSTEM\CurrentControlSet\Control\Keyboard LayoutandHKLM\SYSTEM\CurrentControlSet\Control\Keyboard Layouts

for those who are no registry freaks.

*Here you can download my little hotfix as ZIP-file.*

What does it do? Nothing magic!

1. Makes a registry backup

2. delete entries in Keyboard Layout

3. checks every keyentry in Keyboard Layouts against existing file in %SystemRoot%\System32

Hope I help someone with this script.

Regards

Christian from Germany

Update 2012/06/03

I have written a batch file too. So you can use this instead the vbs solution.

It's a little bit harder, because the batch file exports the two keys, deletes them, creates blank entries. Then you have to run the KB2686509 again! After doing this do not reboot, press continue in the command window (restoring old entries) and then reboot.

If one of the (bad) keys does not exists, the batch file creates a blank entry, so KB2686509 should work.

Here you can download the batch file http://www.vivus.net/dl/

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Anonymous
2012-05-08T22:52:59+00:00

New instructions OF 6/19/2012

The FIX-IT’s for this KB have been released today for this Security update. They are available for download at : http://support.microsoft.com/kb/2686509

========================

Since we’ve figured it out, can you see if any of these solutions fixes you up?

Edit on Sunday 5/13 - I figured out the problem.  I had remapped a keyboard key.

If you are hitting this error and do NOT have a faultykeyboard.log file see if you can follow this post and get the patch installed:

KB2686509 - Failure - due to remapping of a key - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10829.kb2686509-failure-due-to-remapping-of-a-key.aspx

If you upgraded from Windows ME or 98 to XP (you see nothing but .kbd files listed in your faultykeyboard.log file) -- follow this post:

KB2686509 - Failure - due to upgrade from Windows ME or 98 to Windows XP - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10876.kb2686509-failure-due-to-upgrade-from-windows-me-or-98-to-windows-xp.aspx

If you have DLLs noted in the faultykeyboard.log file but can't find them on your PC follow this post:

KB2686509 - Failure due to missing DLL files - TechNet Articles - United States (English) - TechNet Wiki:**http://social.technet.microsoft.com/wiki/contents/articles/10880.kb2686509-failure-due-to-missing-dll-files.aspx**

IF NONE OF THESE WORK, email susan-at-msmvps.com and I'll have someone from Microsoft call you back to fix your system.

==========

Freudi always posts great analysis:

2686509 (MS12-034) - Vulnerability in the keyboard layout handling on Windows XP SP3 - 8:05:12 - patch-info.de:

http://translate.googleusercontent.com/translate_c?hl=en&ie=UTF8&prev=_t&rurl=translate.google.com&sl=de&tl=en&u=http://patch-info.de/artikel/2012/05/08/1324&usg=ALkJrhgcu5tcIlkGoRk0XYjsGBlgYvLePw

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  1. Anonymous
    2012-07-19T22:47:34+00:00

    Everyone has been so helpful!  But nothing worked for my computer.  Finally, I called Microsoft at 1.866.727.2338 and they gave me a (Level 1) technician who was unable to fix this after more than 5 hours of work.  The case was then given to a Level 2 technician who worked on it the next day for another 90 minutes and found/fixed the problem(s).  He had to reinstall some Windows files that were keeping my computer from recognizing this particular update.  After that, the update installed.

    All this cost $99 b/c XP is not under warranty any more.  It was well worth it to me, and since the computer is now at my office I can deduct the expense.

    The techs were both located in the same office in the Phillipines.  They spoke very good English and the first tech explained everything he was doing as he did it, which I found interesting.  He also tuned up a few things on the computer which was nice.  I have a 30 day warranty for the work and can call with any problems.

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  2. Anonymous
    2012-07-19T19:49:04+00:00

    I'm also getting this failure. My XP system was originally ME. I also have a faultykeyboard.log which contains

    kbdsp.kbd

    kbdsp.kbd

    kbdno.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdus.kbd

    kbdla.kbd

    kbdus.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdla.kbd

    kbdycl.kbd

    and was last updated the last time I tried to install the update.

    The KB2686509 log shows the same error as in 74astrosweep's posting.

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  3. Anonymous
    2012-07-17T15:16:01+00:00

    Security Update for Windows XP (KB2686509)  **Error Code:**0x8007F0F4;

    I have tried to download Fix it 50882 but when I run it reports not applicable for this system or application. I am running windows XP Professional 2002 Service pack 3.

    Regedit :Keyboard Layout only contains the file (Default) reg_SZ. (Value not set).

    Values for KB2686509.log are:

    3.969: ================================================================================

    3.969: 2012/07/17 01:25:03.390 (local)

    3.969: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

    3.985: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

    3.985: Failed To Enable SE_SHUTDOWN_PRIVILEGE

    3.985: Hotfix started with following command line: -q -z -er /ParentInfo:126a5c86853db44db12926ed78299676

    4.016: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

    4.047: Return Value From IsMachineSafe = 0

    4.047: IsMachineSafe returned 441092

    4.047: Fist Condition in Prereq.IsMachineSafe.Section Failed

    4.047: Condition Check for Line 1 of PreRequisite returned FALSE

    4.047: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    4.047: KB2686509 Setup encountered an error:  Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    4.047: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    4.047: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    4.047: Update.exe extended error code = 0xf0f4

    Any assistance would be greatly appreciated, Thank you,

    A. Clarke

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