KB2686509 repeatedly fails with Error code 0x8007F0F4

Anonymous
2012-05-08T19:14:06+00:00

KB2686509 repeatedly fails with Error code 0x8007F0F4

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-05-15T03:18:54+00:00

This is obsolete

I wrote a VB Script to fix two problems while running microsoft security update KB2686509

HKLM\SYSTEM\CurrentControlSet\Control\Keyboard LayoutandHKLM\SYSTEM\CurrentControlSet\Control\Keyboard Layouts

for those who are no registry freaks.

*Here you can download my little hotfix as ZIP-file.*

What does it do? Nothing magic!

1. Makes a registry backup

2. delete entries in Keyboard Layout

3. checks every keyentry in Keyboard Layouts against existing file in %SystemRoot%\System32

Hope I help someone with this script.

Regards

Christian from Germany

Update 2012/06/03

I have written a batch file too. So you can use this instead the vbs solution.

It's a little bit harder, because the batch file exports the two keys, deletes them, creates blank entries. Then you have to run the KB2686509 again! After doing this do not reboot, press continue in the command window (restoring old entries) and then reboot.

If one of the (bad) keys does not exists, the batch file creates a blank entry, so KB2686509 should work.

Here you can download the batch file http://www.vivus.net/dl/

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Answer accepted by question author
Anonymous
2012-05-08T22:52:59+00:00

New instructions OF 6/19/2012

The FIX-IT’s for this KB have been released today for this Security update. They are available for download at : http://support.microsoft.com/kb/2686509

========================

Since we’ve figured it out, can you see if any of these solutions fixes you up?

Edit on Sunday 5/13 - I figured out the problem.  I had remapped a keyboard key.

If you are hitting this error and do NOT have a faultykeyboard.log file see if you can follow this post and get the patch installed:

KB2686509 - Failure - due to remapping of a key - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10829.kb2686509-failure-due-to-remapping-of-a-key.aspx

If you upgraded from Windows ME or 98 to XP (you see nothing but .kbd files listed in your faultykeyboard.log file) -- follow this post:

KB2686509 - Failure - due to upgrade from Windows ME or 98 to Windows XP - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10876.kb2686509-failure-due-to-upgrade-from-windows-me-or-98-to-windows-xp.aspx

If you have DLLs noted in the faultykeyboard.log file but can't find them on your PC follow this post:

KB2686509 - Failure due to missing DLL files - TechNet Articles - United States (English) - TechNet Wiki:**http://social.technet.microsoft.com/wiki/contents/articles/10880.kb2686509-failure-due-to-missing-dll-files.aspx**

IF NONE OF THESE WORK, email susan-at-msmvps.com and I'll have someone from Microsoft call you back to fix your system.

==========

Freudi always posts great analysis:

2686509 (MS12-034) - Vulnerability in the keyboard layout handling on Windows XP SP3 - 8:05:12 - patch-info.de:

http://translate.googleusercontent.com/translate_c?hl=en&ie=UTF8&prev=_t&rurl=translate.google.com&sl=de&tl=en&u=http://patch-info.de/artikel/2012/05/08/1324&usg=ALkJrhgcu5tcIlkGoRk0XYjsGBlgYvLePw

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  1. Anonymous
    2012-05-09T08:03:54+00:00

    PlamenPetrov, you need to COPY kbdjpn.dll and kbdkor.dll to your system32 folder as it says in the bulletin.

    http://support.microsoft.com/kb/2686509

    EDIT: I just saw your edit. Search your entire C:\ drive for those 2 files and if found somewhere else than %windir%\system32 you need to copy as I mentioned above.

    I get no Faultykeyboard.log in my case. I'm just telling you what the bulletin says to do if you have one.

    EDIT 2: I just saw your other edit. Nevermind then since you don't have a kbdjpn.dll or kbdkor.dll.

    Having duplicates in dllcache and those other locations is OK.

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  2. Anonymous
    2012-05-09T07:19:19+00:00

    Hare are some log files from Windows XP SP3 32-bit:

    C:\WINDOWS\KB2686509.log :

    [KB2686509.log]

    0.703: ================================================================================

    0.703: 2012/05/09 09:51:57.912 (local)

    0.703: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

    0.734: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

    0.734: Failed To Enable SE_SHUTDOWN_PRIVILEGE

    0.734: Hotfix started with following command line: -q -z -er /ParentInfo:44bc75db99fe434a901510624d54db2d

    0.750: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

    3.406: Return Value From IsMachineSafe = 0

    3.406: IsMachineSafe returned 441092

    3.406: Fist Condition in Prereq.IsMachineSafe.Section Failed

    3.406: Condition Check for Line 1 of PreRequisite returned FALSE

    3.422: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    3.422: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    3.422: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    3.422: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    3.422: Update.exe extended error code = 0xf0f4

    1.125: ================================================================================

    1.125: 2012/05/09 09:56:23.431 (local)

    1.125: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

    1.125: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

    1.125: Failed To Enable SE_SHUTDOWN_PRIVILEGE

    1.125: Hotfix started with following command line: -q -z -er /ParentInfo:ad6a832f0b5f254a9f0c8a695ad29752

    1.125: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

    1.515: Return Value From IsMachineSafe = 0

    1.515: IsMachineSafe returned 441092

    1.515: Fist Condition in Prereq.IsMachineSafe.Section Failed

    1.515: Condition Check for Line 1 of PreRequisite returned FALSE

    1.531: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    1.531: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    1.547: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

    1.547: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

    1.547: Update.exe extended error code = 0xf0f4

    C:\WINDOWS\faultykeyboard.log :

    kbdjpn.dll

    kbdkor.dll

    This is a PC with Bulgarian language settings, and its "Text Services and Input Languages" has :

    Default input Language :  English (United States) - US

    Installed services:

    Bulgarian

    ----- Keyboard

    --------- Bulgarian Phonetic

    English (United States)

    ----- Keyboard

    -----------US

    Why is this update complaining about Japan and Korean keyboard layouts when I don't use them?

    UPDATE 1: I just checked - I ran a search on my C:\WINDOWS folder for the 2 above mentioned kbd*.dll files - no results...

    Whats happening here?

    C:

    cd C:\WINDOWS

    C:\WINDOWS>dir kbd*.dll /s

    Volume in drive C is WINXP

     Volume Serial Number is xxxx-yyyy

    Directory of C:\WINDOWS\ServicePackFiles\i386

    14.04.2008 г. 05:39 6 144 kbd101.dll

    14.04.2008 г. 05:39 6 144 kbd106.dll

    14.04.2008 г. 05:39 6 144 kbd106n.dll

    14.04.2008 г. 05:39 6 144 kbdax2.dll

    14.04.2008 г. 05:39 6 144 kbdbhc.dll

    14.04.2008 г. 05:39 7 168 kbdfi1.dll

    14.04.2008 г. 05:39 7 168 kbdibm02.dll

    14.04.2008 г. 05:39 6 144 kbdinbe1.dll

    14.04.2008 г. 05:39 6 144 kbdinben.dll

    14.04.2008 г. 05:39 6 656 kbdinmal.dll

    14.04.2008 г. 05:39 6 144 kbdiultn.dll

    14.04.2008 г. 05:39 6 656 kbdlk41a.dll

    14.04.2008 г. 05:39 6 144 kbdlk41j.dll

    14.04.2008 г. 05:39 5 632 kbdmaori.dll

    14.04.2008 г. 05:39 6 144 kbdmlt47.dll

    14.04.2008 г. 05:39 6 144 kbdmlt48.dll

    14.04.2008 г. 05:39 7 168 kbdnec.dll

    14.04.2008 г. 05:39 6 144 kbdnepr.dll

    14.04.2008 г. 05:39 7 168 kbdno1.dll

    14.04.2008 г. 05:39 6 144 kbdpash.dll

    14.04.2008 г. 05:39 7 680 kbdsmsfi.dll

    14.04.2008 г. 05:39 7 680 kbdsmsno.dll

    14.04.2008 г. 05:39 7 168 kbdukx.dll

    23 File(s) 150 016 bytes

    Directory of C:\WINDOWS\system32

    04.08.2004 г. 15:00 6 656 KBDAL.DLL

    04.08.2004 г. 15:00 5 632 kbdaze.dll

    04.08.2004 г. 15:00 5 632 kbdazel.dll

    04.08.2004 г. 15:00 6 144 kbdbe.dll

    04.08.2004 г. 15:00 6 144 kbdbene.dll

    14.04.2008 г. 05:39 6 144 kbdbhc.dll

    04.08.2004 г. 15:00 5 632 kbdblr.dll

    04.08.2004 г. 15:00 6 144 kbdbr.dll

    04.08.2004 г. 15:00 5 632 kbdbu.dll

    04.08.2004 г. 15:00 6 144 kbdca.dll

    04.08.2004 г. 15:00 7 680 kbdcan.dll

    04.08.2004 г. 15:00 6 656 kbdcr.dll

    04.08.2004 г. 15:00 7 168 kbdcz.dll

    04.08.2004 г. 15:00 6 656 kbdcz1.dll

    04.08.2004 г. 15:00 6 656 kbdcz2.dll

    04.08.2004 г. 15:00 6 144 kbdda.dll

    04.08.2004 г. 15:00 5 120 kbddv.dll

    04.08.2004 г. 15:00 6 144 kbdes.dll

    04.08.2004 г. 15:00 6 144 kbdest.dll

    04.08.2004 г. 15:00 6 144 kbdfc.dll

    04.08.2004 г. 15:00 6 144 kbdfi.dll

    14.04.2008 г. 05:39 7 168 kbdfi1.dll

    04.08.2004 г. 15:00 6 144 kbdfo.dll

    04.08.2004 г. 15:00 6 144 kbdfr.dll

    04.08.2004 г. 15:00 5 632 kbdgae.dll

    04.08.2004 г. 15:00 6 144 kbdgkl.dll

    04.08.2004 г. 15:00 6 144 kbdgr.dll

    04.08.2004 г. 15:00 6 144 kbdgr1.dll

    04.08.2004 г. 15:00 5 632 kbdhe.dll

    04.08.2004 г. 15:00 5 632 kbdhe220.dll

    04.08.2004 г. 15:00 5 632 kbdhe319.dll

    04.08.2004 г. 15:00 6 144 kbdhela2.dll

    04.08.2004 г. 15:00 6 656 kbdhela3.dll

    04.08.2004 г. 15:00 8 192 kbdhept.dll

    04.08.2004 г. 15:00 6 656 kbdhu.dll

    04.08.2004 г. 15:00 5 632 kbdhu1.dll

    04.08.2004 г. 15:00 6 144 kbdic.dll

    14.04.2008 г. 05:39 6 144 kbdinbe1.dll

    14.04.2008 г. 05:39 6 144 kbdinben.dll

    14.04.2008 г. 05:39 6 656 kbdinmal.dll

    04.08.2004 г. 15:00 5 632 kbdir.dll

    04.08.2004 г. 15:00 5 632 kbdit.dll

    04.08.2004 г. 15:00 5 632 kbdit142.dll

    14.04.2008 г. 05:39 6 144 kbdiultn.dll

    04.08.2004 г. 15:00 5 632 kbdkaz.dll

    04.08.2004 г. 15:00 5 632 kbdkyr.dll

    04.08.2004 г. 15:00 6 656 kbdla.dll

    04.08.2004 г. 15:00 5 632 kbdlt.dll

    04.08.2004 г. 15:00 5 632 kbdlt1.dll

    04.08.2004 г. 15:00 6 144 kbdlv.dll

    04.08.2004 г. 15:00 6 144 kbdlv1.dll

    04.08.2004 г. 15:00 6 144 kbdmac.dll

    14.04.2008 г. 05:39 5 632 kbdmaori.dll

    14.04.2008 г. 05:39 6 144 kbdmlt47.dll

    14.04.2008 г. 05:39 6 144 kbdmlt48.dll

    04.08.2004 г. 15:00 5 632 kbdmon.dll

    04.08.2004 г. 15:00 6 144 kbdne.dll

    14.04.2008 г. 05:39 7 168 kbdnec.dll

    14.04.2008 г. 05:39 6 144 kbdnepr.dll

    04.08.2004 г. 15:00 6 144 kbdno.dll

    14.04.2008 г. 05:39 7 168 kbdno1.dll

    14.04.2008 г. 05:39 6 144 kbdpash.dll

    04.08.2004 г. 15:00 6 656 kbdpl.dll

    04.08.2004 г. 15:00 5 632 kbdpl1.dll

    04.08.2004 г. 15:00 6 144 kbdpo.dll

    04.08.2004 г. 15:00 5 632 kbdro.dll

    04.08.2004 г. 15:00 5 632 kbdru.dll

    04.08.2004 г. 15:00 5 632 kbdru1.dll

    04.08.2004 г. 15:00 6 144 kbdsf.dll

    04.08.2004 г. 15:00 6 656 kbdsg.dll

    04.08.2004 г. 15:00 6 656 kbdsl.dll

    04.08.2004 г. 15:00 6 656 kbdsl1.dll

    14.04.2008 г. 05:39 7 680 kbdsmsfi.dll

    14.04.2008 г. 05:39 7 680 kbdsmsno.dll

    04.08.2004 г. 15:00 6 144 kbdsp.dll

    04.08.2004 г. 15:00 6 144 kbdsw.dll

    04.08.2004 г. 15:00 5 632 kbdtat.dll

    04.08.2004 г. 15:00 6 144 kbdtuf.dll

    04.08.2004 г. 15:00 6 144 kbdtuq.dll

    04.08.2004 г. 15:00 5 632 kbduk.dll

    14.04.2008 г. 05:39 7 168 kbdukx.dll

    04.08.2004 г. 15:00 5 632 kbdur.dll

    04.08.2004 г. 15:00 5 632 kbdus.dll

    04.08.2004 г. 15:00 6 144 kbdusl.dll

    04.08.2004 г. 15:00 6 144 kbdusr.dll

    04.08.2004 г. 15:00 6 144 kbdusx.dll

    04.08.2004 г. 15:00 5 632 kbduzb.dll

    04.08.2004 г. 15:00 5 632 kbdycc.dll

    04.08.2004 г. 15:00 6 656 kbdycl.dll

    89 File(s) 549 888 bytes

    Directory of C:\WINDOWS\system32\dllcache

    04.08.2004 г. 15:00 6 144 kbd101a.dll

    04.08.2004 г. 15:00 5 632 kbda1.dll

    04.08.2004 г. 15:00 5 632 kbda2.dll

    04.08.2004 г. 15:00 5 632 kbda3.dll

    04.08.2004 г. 15:00 6 656 kbdal.dll

    04.08.2004 г. 15:00 5 120 kbdarme.dll

    04.08.2004 г. 15:00 5 120 kbdarmw.dll

    04.08.2004 г. 15:00 5 632 kbdaze.dll

    04.08.2004 г. 15:00 5 632 kbdazel.dll

    04.08.2004 г. 15:00 6 144 kbdbe.dll

    04.08.2004 г. 15:00 6 144 kbdbene.dll

    04.08.2004 г. 15:00 5 632 kbdblr.dll

    04.08.2004 г. 15:00 6 144 kbdbr.dll

    04.08.2004 г. 15:00 5 632 kbdbu.dll

    04.08.2004 г. 15:00 6 144 kbdca.dll

    04.08.2004 г. 15:00 7 680 kbdcan.dll

    04.08.2004 г. 15:00 6 656 kbdcr.dll

    04.08.2004 г. 15:00 7 168 kbdcz.dll

    04.08.2004 г. 15:00 6 656 kbdcz1.dll

    04.08.2004 г. 15:00 6 656 kbdcz2.dll

    04.08.2004 г. 15:00 6 144 kbdda.dll

    04.08.2004 г. 15:00 5 632 kbddiv1.dll

    04.08.2004 г. 15:00 5 632 kbddiv2.dll

    04.08.2004 г. 15:00 5 120 kbddv.dll

    04.08.2004 г. 15:00 6 144 kbdes.dll

    04.08.2004 г. 15:00 6 144 kbdest.dll

    04.08.2004 г. 15:00 5 632 kbdfa.dll

    04.08.2004 г. 15:00 6 144 kbdfc.dll

    04.08.2004 г. 15:00 6 144 kbdfi.dll

    04.08.2004 г. 15:00 6 144 kbdfo.dll

    04.08.2004 г. 15:00 6 144 kbdfr.dll

    04.08.2004 г. 15:00 5 632 kbdgae.dll

    04.08.2004 г. 15:00 5 120 kbdgeo.dll

    04.08.2004 г. 15:00 6 144 kbdgkl.dll

    04.08.2004 г. 15:00 6 144 kbdgr.dll

    04.08.2004 г. 15:00 6 144 kbdgr1.dll

    04.08.2004 г. 15:00 5 632 kbdhe.dll

    04.08.2004 г. 15:00 5 632 kbdhe220.dll

    04.08.2004 г. 15:00 5 632 kbdhe319.dll

    04.08.2004 г. 15:00 5 632 kbdheb.dll

    04.08.2004 г. 15:00 6 144 kbdhela2.dll

    04.08.2004 г. 15:00 6 656 kbdhela3.dll

    04.08.2004 г. 15:00 8 192 kbdhept.dll

    04.08.2004 г. 15:00 6 656 kbdhu.dll

    04.08.2004 г. 15:00 5 632 kbdhu1.dll

    04.08.2004 г. 15:00 6 144 kbdic.dll

    04.08.2004 г. 15:00 5 632 kbdindev.dll

    04.08.2004 г. 15:00 5 632 kbdinguj.dll

    04.08.2004 г. 15:00 5 632 kbdinhin.dll

    04.08.2004 г. 15:00 5 632 kbdinkan.dll

    04.08.2004 г. 15:00 5 632 kbdinmar.dll

    04.08.2004 г. 15:00 6 144 kbdinpun.dll

    04.08.2004 г. 15:00 5 632 kbdintam.dll

    04.08.2004 г. 15:00 5 632 kbdintel.dll

    04.08.2004 г. 15:00 5 632 kbdir.dll

    04.08.2004 г. 15:00 5 632 kbdit.dll

    04.08.2004 г. 15:00 5 632 kbdit142.dll

    04.08.2004 г. 15:00 5 632 kbdkaz.dll

    04.08.2004 г. 15:00 5 632 kbdkyr.dll

    04.08.2004 г. 15:00 6 656 kbdla.dll

    04.08.2004 г. 15:00 5 632 kbdlt.dll

    04.08.2004 г. 15:00 5 632 kbdlt1.dll

    04.08.2004 г. 15:00 6 144 kbdlv.dll

    04.08.2004 г. 15:00 6 144 kbdlv1.dll

    04.08.2004 г. 15:00 6 144 kbdmac.dll

    04.08.2004 г. 15:00 5 632 kbdmon.dll

    04.08.2004 г. 15:00 6 144 kbdne.dll

    04.08.2004 г. 15:00 7 168 kbdnec95.dll

    04.08.2004 г. 15:00 9 216 kbdnecat.dll

    04.08.2004 г. 15:00 7 680 kbdnecnt.dll

    04.08.2004 г. 15:00 6 144 kbdno.dll

    04.08.2004 г. 15:00 6 656 kbdpl.dll

    04.08.2004 г. 15:00 5 632 kbdpl1.dll

    04.08.2004 г. 15:00 6 144 kbdpo.dll

    04.08.2004 г. 15:00 5 632 kbdro.dll

    04.08.2004 г. 15:00 5 632 kbdru.dll

    04.08.2004 г. 15:00 5 632 kbdru1.dll

    04.08.2004 г. 15:00 6 144 kbdsf.dll

    04.08.2004 г. 15:00 6 656 kbdsg.dll

    04.08.2004 г. 15:00 6 656 kbdsl.dll

    04.08.2004 г. 15:00 6 656 kbdsl1.dll

    04.08.2004 г. 15:00 6 144 kbdsp.dll

    04.08.2004 г. 15:00 6 144 kbdsw.dll

    04.08.2004 г. 15:00 5 632 kbdsyr1.dll

    04.08.2004 г. 15:00 5 632 kbdsyr2.dll

    04.08.2004 г. 15:00 5 632 kbdtat.dll

    04.08.2004 г. 15:00 5 632 kbdth0.dll

    04.08.2004 г. 15:00 5 632 kbdth1.dll

    04.08.2004 г. 15:00 6 144 kbdth2.dll

    04.08.2004 г. 15:00 6 144 kbdth3.dll

    04.08.2004 г. 15:00 6 144 kbdtuf.dll

    04.08.2004 г. 15:00 6 144 kbdtuq.dll

    04.08.2004 г. 15:00 5 632 kbduk.dll

    04.08.2004 г. 15:00 5 632 kbdur.dll

    04.08.2004 г. 15:00 5 632 kbdurdu.dll

    04.08.2004 г. 15:00 5 632 kbdus.dll

    04.08.2004 г. 15:00 5 632 kbdusa.dll

    04.08.2004 г. 15:00 6 144 kbdusl.dll

    04.08.2004 г. 15:00 6 144 kbdusr.dll

    04.08.2004 г. 15:00 6 144 kbdusx.dll

    04.08.2004 г. 15:00 5 632 kbduzb.dll

    04.08.2004 г. 15:00 5 632 kbdvntc.dll

    04.08.2004 г. 15:00 5 632 kbdycc.dll

    04.08.2004 г. 15:00 6 656 kbdycl.dll

    104 File(s) 626 688 bytes

    Total Files Listed:

    216 File(s) 1 326 592 bytes

    0 Dir(s) 3 637 325 824 bytes free

    C:\WINDOWS>

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  3. Anonymous
    2012-05-09T06:12:32+00:00

    How serious is this particular security [vulnerability]?

    KB2686509 (and KB2659262) is rated as an Important security update (below Critical but above Moderate & Low in severity).

    Compare to KB2676562 which is a Critical update.

    All of the above (and quite a few more) are included in...

    MS12-034 - Combined Security Update for Microsoft Office, Windows, .NET Framework, and Silverlight     http://technet.microsoft.com/en-us/security/bulletin/ms12-034

    [Confused? Welcome to the club!]

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