KB2686509 repeatedly fails with Error code 0x8007F0F4

Anonymous
2012-05-08T19:14:06+00:00

KB2686509 repeatedly fails with Error code 0x8007F0F4

Windows for home | Previous Windows versions | Windows update

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Anonymous
2012-05-15T03:18:54+00:00

This is obsolete

I wrote a VB Script to fix two problems while running microsoft security update KB2686509

HKLM\SYSTEM\CurrentControlSet\Control\Keyboard LayoutandHKLM\SYSTEM\CurrentControlSet\Control\Keyboard Layouts

for those who are no registry freaks.

*Here you can download my little hotfix as ZIP-file.*

What does it do? Nothing magic!

1. Makes a registry backup

2. delete entries in Keyboard Layout

3. checks every keyentry in Keyboard Layouts against existing file in %SystemRoot%\System32

Hope I help someone with this script.

Regards

Christian from Germany

Update 2012/06/03

I have written a batch file too. So you can use this instead the vbs solution.

It's a little bit harder, because the batch file exports the two keys, deletes them, creates blank entries. Then you have to run the KB2686509 again! After doing this do not reboot, press continue in the command window (restoring old entries) and then reboot.

If one of the (bad) keys does not exists, the batch file creates a blank entry, so KB2686509 should work.

Here you can download the batch file http://www.vivus.net/dl/

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Anonymous
2012-05-08T22:52:59+00:00

New instructions OF 6/19/2012

The FIX-IT’s for this KB have been released today for this Security update. They are available for download at : http://support.microsoft.com/kb/2686509

========================

Since we’ve figured it out, can you see if any of these solutions fixes you up?

Edit on Sunday 5/13 - I figured out the problem.  I had remapped a keyboard key.

If you are hitting this error and do NOT have a faultykeyboard.log file see if you can follow this post and get the patch installed:

KB2686509 - Failure - due to remapping of a key - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10829.kb2686509-failure-due-to-remapping-of-a-key.aspx

If you upgraded from Windows ME or 98 to XP (you see nothing but .kbd files listed in your faultykeyboard.log file) -- follow this post:

KB2686509 - Failure - due to upgrade from Windows ME or 98 to Windows XP - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10876.kb2686509-failure-due-to-upgrade-from-windows-me-or-98-to-windows-xp.aspx

If you have DLLs noted in the faultykeyboard.log file but can't find them on your PC follow this post:

KB2686509 - Failure due to missing DLL files - TechNet Articles - United States (English) - TechNet Wiki:**http://social.technet.microsoft.com/wiki/contents/articles/10880.kb2686509-failure-due-to-missing-dll-files.aspx**

IF NONE OF THESE WORK, email susan-at-msmvps.com and I'll have someone from Microsoft call you back to fix your system.

==========

Freudi always posts great analysis:

2686509 (MS12-034) - Vulnerability in the keyboard layout handling on Windows XP SP3 - 8:05:12 - patch-info.de:

http://translate.googleusercontent.com/translate_c?hl=en&ie=UTF8&prev=_t&rurl=translate.google.com&sl=de&tl=en&u=http://patch-info.de/artikel/2012/05/08/1324&usg=ALkJrhgcu5tcIlkGoRk0XYjsGBlgYvLePw

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  1. Anonymous
    2012-05-17T17:24:38+00:00

    Tried the steps posted in reply to http://answers.microsoft.com/thread/0deeacb6-115c-419d-ac37-03ff8927b79c thread twice and continue to have same failure code for KB2686509.  Any other ideas?

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  2. Anonymous
    2012-05-17T14:56:13+00:00

    I have found a solution that has worked on virtually all of our 417 devices.

    In the registry there was a were two keyboard mapping entries that I needed to remove.  The catch is that these two keyboard mappings were found in 3 seperate places.  They needed to be deleted from all three before I could get the update to install cleanly.  The locations were as follows.

    HKEY_Local_Machine\System\Controlset001\Control\KeyboardLayouts\00010409

    HKEY_Local_Machine\System\Controlset001\Control\KeyboardLayouts\00020409

    HKEY_Local_Machine\System\Controlset002\Control\KeyboardLayouts\00010409

    HKEY_Local_Machine\System\Controlset002\Control\KeyboardLayouts\00020409

    HKEY_Local_Machine\System\CurrentControlSet\Control\KeyboardLayouts\00010409

    HKEY_Local_Machine\System\CurrentControlSet\Control\KeyboardLayouts\00020409

    the 00010409 and 00020409 keys are the ones I had to remove, these contained the reference to the two keyboard layouts that was causing the grief.

    Like I stated earlier after removing these all 417 devices installed the update with no issues over night.

    I hope this helps.

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  3. Anonymous
    2012-05-17T14:04:24+00:00

    I checked all that was discussed here, nothing helped.

    Situation was:

    No faultykeyboard.log present

    No missing kbd*.dll files

    No "Scancode Map" entry in

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout]

    BUT I had another strange entry in that registry key which was:

    "CLGB Backup"=hex:00,00,00,00,00,00,00,00,02,00,00,00,00,00,3a,00,00,00,00,00

    Removed this CLGB Backup entry and update KB2686509 was installed with no problems.

    Did not realize any changes to my system afterwards, so I left the "CLGB Backup..." entry removed.

    HTH, andbar.

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