KB2686509 repeatedly fails with Error code 0x8007F0F4

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Anonymous

This is obsolete

I wrote a VB Script to fix two problems while running microsoft security update KB2686509

HKLM\SYSTEM\CurrentControlSet\Control\Keyboard LayoutandHKLM\SYSTEM\CurrentControlSet\Control\Keyboard Layouts

for those who are no registry freaks.

*Here you can download my little hotfix as ZIP-file.*

What does it do? Nothing magic!

1. Makes a registry backup

2. delete entries in Keyboard Layout

3. checks every keyentry in Keyboard Layouts against existing file in %SystemRoot%\System32

Hope I help someone with this script.

Regards

Christian from Germany

Update 2012/06/03

I have written a batch file too. So you can use this instead the vbs solution.

It's a little bit harder, because the batch file exports the two keys, deletes them, creates blank entries. Then you have to run the KB2686509 again! After doing this do not reboot, press continue in the command window (restoring old entries) and then reboot.

If one of the (bad) keys does not exists, the batch file creates a blank entry, so KB2686509 should work.

Here you can download the batch file http://www.vivus.net/dl/

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Anonymous

New instructions OF 6/19/2012

The FIX-IT’s for this KB have been released today for this Security update. They are available for download at : http://support.microsoft.com/kb/2686509

To perform steps 1 through 3 in the "Let me fix it myself" section, run Microsoft Fix it 50882. ( http://go.microsoft.com/?linkid=9812279 )
To perform step 5 in the "Let me fix it myself" section, run Microsoft Fix it 50883. (http://go.microsoft.com/?linkid=9812280)

========================

Since we’ve figured it out, can you see if any of these solutions fixes you up?

Edit on Sunday 5/13 - I figured out the problem. I had remapped a keyboard key.

If you are hitting this error and do NOT have a faultykeyboard.log file see if you can follow this post and get the patch installed:

KB2686509 - Failure - due to remapping of a key - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10829.kb2686509-failure-due-to-remapping-of-a-key.aspx

If you upgraded from Windows ME or 98 to XP (you see nothing but .kbd files listed in your faultykeyboard.log file) -- follow this post:

KB2686509 - Failure - due to upgrade from Windows ME or 98 to Windows XP - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10876.kb2686509-failure-due-to-upgrade-from-windows-me-or-98-to-windows-xp.aspx

If you have DLLs noted in the faultykeyboard.log file but can't find them on your PC follow this post:

KB2686509 - Failure due to missing DLL files - TechNet Articles - United States (English) - TechNet Wiki:**http://social.technet.microsoft.com/wiki/contents/articles/10880.kb2686509-failure-due-to-missing-dll-files.aspx**

IF NONE OF THESE WORK, email susan-at-msmvps.com and I'll have someone from Microsoft call you back to fix your system.

==========

Freudi always posts great analysis:

2686509 (MS12-034) - Vulnerability in the keyboard layout handling on Windows XP SP3 - 8:05:12 - patch-info.de:

http://translate.googleusercontent.com/translate_c?hl=en&ie=UTF8&prev=_t&rurl=translate.google.com&sl=de&tl=en&u=http://patch-info.de/artikel/2012/05/08/1324&usg=ALkJrhgcu5tcIlkGoRk0XYjsGBlgYvLePw

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397 additional answers

Anonymous

2012-08-19T11:07:53+00:00

your update really works! Thank you!!!

I had neither the entry of the files listed in faultykeyboard.log (bd101.dll) nor the files elsewhere .

Mathias
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Anonymous

2012-08-19T00:24:35+00:00
@DavidBrewer only...
1. Is it the same computer as in this previous thread of yours? => http://answers.microsoft.com/en-us/ie/forum/ie8-windows_xp/trying-to-download-and-install-internet-explorer-8/0c68d9ac-5b45-4169-a65e-54d5f882111c
Open Add/Remove Programs & make sure the Show Updates box at the top is checked (and leave it checked); then select the Name option in the Sort by box on the right. Now scroll down & tell me if ALL of the following other updates are listed?

    (a) KB2722913, KB2723135, KB2705219, KB2712808 & KB2731847;

    (b) KB2698365, KB2691442, KB2655992 & KB2719985;

    (c) KB2707511, KB2676562, KB2659262 & KB2695962

    (d) KB2653956; KB2661637, KB2598479, KB2631813 & KB2585542

    (e) KB2393802 and especially Update for Windows XP (KB971029).
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Anonymous

2012-08-18T21:31:05+00:00

I have attempted to manually update the security message but got a message saying due to prerequisites missing [KB2686509.log]

1.531: ================================================================================

1.531: 2012/08/16 18:06:46.015 (local)

1.546: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

1.578: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

1.578: Failed To Enable SE_SHUTDOWN_PRIVILEGE

1.609: Hotfix started with following command line: -q -z -er /ParentInfo:5c7d3dc7c5cecd41bf6507d5d873f857

1.609: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

1.703: Return Value From IsMachineSafe = 0

1.703: IsMachineSafe returned 441092

1.703: Fist Condition in Prereq.IsMachineSafe.Section Failed

1.703: Condition Check for Line 1 of PreRequisite returned FALSE

1.718: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

1.718: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

1.734: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

1.734: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

1.734: Update.exe extended error code = 0xf0f4

16.312: ================================================================================

16.312: 2012/08/17 18:00:53.499 (local)

16.344: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

37.015: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

37.015: Failed To Enable SE_SHUTDOWN_PRIVILEGE

37.047: Hotfix started with following command line: -q -z -er /ParentInfo:315063ebf3b1d74cadbe90ad913f279f

37.078: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

37.219: Return Value From IsMachineSafe = 0

37.219: IsMachineSafe returned 441092

37.219: Fist Condition in Prereq.IsMachineSafe.Section Failed

37.219: Condition Check for Line 1 of PreRequisite returned FALSE

37.234: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

37.234: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

37.250: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

37.250: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

37.250: Update.exe extended error code = 0xf0f4

13.000: ================================================================================

13.000: 2012/08/18 18:00:35.478 (local)

13.015: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

13.125: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

13.125: Failed To Enable SE_SHUTDOWN_PRIVILEGE

13.140: Hotfix started with following command line: -q -z -er /ParentInfo:3271827bd4df0b4cb29309c9e31c2d6f

13.156: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

13.297: Return Value From IsMachineSafe = 0

13.297: IsMachineSafe returned 441092

13.297: Fist Condition in Prereq.IsMachineSafe.Section Failed

13.297: Condition Check for Line 1 of PreRequisite returned FALSE

13.328: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

13.328: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

13.344: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

13.344: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

13.344: Update.exe extended error code = 0xf0f4

16.469: ================================================================================

16.469: 2012/08/18 19:03:12.206 (local)

16.500: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

16.531: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

16.531: Failed To Enable SE_SHUTDOWN_PRIVILEGE

16.547: Hotfix started with following command line: -q -z -er /ParentInfo:b1fa0c0b4dad0a49bb25d5d91bddacf4

16.547: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

16.672: Return Value From IsMachineSafe = 0

16.672: IsMachineSafe returned 441092

16.672: Fist Condition in Prereq.IsMachineSafe.Section Failed

16.672: Condition Check for Line 1 of PreRequisite returned FALSE

16.703: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

16.703: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

16.719: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

16.719: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

16.719: Update.exe extended error code = 0xf0f4

11.047: ================================================================================

11.047: 2012/08/19 07:21:13.609 (local)

11.047: c:\e3d66e91db71b77e1881ffbd\update\update.exe (version 6.3.13.0)

11.094: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

11.110: Hotfix started with following command line:

11.328: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

11.391: CreateUserInterface: GetProcAddress for DefineInstallCustomUI failed: 0x7f

11.907: Return Value From IsMachineSafe = 0

11.907: IsMachineSafe returned 441092

11.907: Fist Condition in Prereq.IsMachineSafe.Section Failed

11.907: Condition Check for Line 1 of PreRequisite returned FALSE

11.922: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

11.922: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

11.938: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

11.938: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

27.110: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

27.110: User Input: OK

27.110: Update.exe extended error code = 0xf0f4

27.110: Update.exe return code was masked to 0x643 for MSI custom action compliance.

0.906: ================================================================================

0.906: 2012/08/19 07:22:12.656 (local)

0.906: c:\f9d4ef926baaba432713\update\update.exe (version 6.3.13.0)

0.937: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

0.937: Hotfix started with following command line:

0.937: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

0.937: CreateUserInterface: GetProcAddress for DefineInstallCustomUI failed: 0x7f

1.000: Return Value From IsMachineSafe = 0

1.000: IsMachineSafe returned 441092

1.000: Fist Condition in Prereq.IsMachineSafe.Section Failed

1.000: Condition Check for Line 1 of PreRequisite returned FALSE

1.015: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

1.015: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

1.031: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

1.031: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

and to check log.

Please can you advise me further. Thank you for your time.

Regards

David Brewer.
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