Nokia Lumia 800 won't connect to Zune.

Anonymous
2012-01-16T12:02:42+00:00

Everytime i connect my phone to my computer the Zune software starts up.

However, it comes up with an error message saying 'Can't connect your phone, disconnect it, restart it and retry it'

I have restarted my phone and retried it 5 times, i've restarted my laptop 5 times and it still won't connect!

Windows for home | Other | Music, photos, and video

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Anonymous
2012-02-29T20:46:50+00:00

I found this in internet:

"The solution is the date.

 I you change your date time to tomorrow it works. I think it is a problem with the leap year."

(http://forum.xda-developers.com/showthread.php?p=23109305)

it worked for me:)

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  1. Anonymous
    2012-02-29T18:48:32+00:00

    Yep, also on other forums problems with latest lumia's are reported:

    http://forum.xda-developers.com/showthread.php?p=23109305

    And we really need the update because my battery isn't lasting 8 hours...

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  2. Anonymous
    2012-02-29T18:56:22+00:00

    lol its typical the day I get a new phone theres a software problem!

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  3. Anonymous
    2012-02-29T18:59:08+00:00

    Wow, so many comments in the space of a few hours! I hope Microsoft do SOMETHING soon!

    Yeah, I think we're all Lumia owners, mines a week old.

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  4. Anonymous
    2012-02-29T19:17:29+00:00

    I also tried a freshly installed win7 x64 machine, no luck. Then tried a freshly installed xp sp3 x86 machine, no luck.

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