Nokia Lumia 800 won't connect to Zune.

Anonymous
2012-01-16T12:02:42+00:00

Everytime i connect my phone to my computer the Zune software starts up.

However, it comes up with an error message saying 'Can't connect your phone, disconnect it, restart it and retry it'

I have restarted my phone and retried it 5 times, i've restarted my laptop 5 times and it still won't connect!

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-02-29T20:46:50+00:00

I found this in internet:

"The solution is the date.

 I you change your date time to tomorrow it works. I think it is a problem with the leap year."

(http://forum.xda-developers.com/showthread.php?p=23109305)

it worked for me:)

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  1. Anonymous
    2012-02-29T15:07:44+00:00

    My phone won't connect to Zune.

    The drivers for Windows 7 64 have installed properly.

    The answer hasn't solved my issue.

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  2. Anonymous
    2012-02-29T15:11:52+00:00

    Same here, already synced with three other phones (LG 900C, Omina 7, HTC Mozart).

    I tried all tips from microsoft i found, resetted my phone some times, reinstalled zune even with the large installation pack, i removed the crypto keys, removed the files in the Crypto/RSA Folder but nothing works...

    Why does no one from microsoft find an answer here?

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  3. Anonymous
    2012-02-29T16:02:31+00:00

    Same for me.

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  4. Anonymous
    2012-02-29T16:27:14+00:00

    Same problem here with nokia lumia purchased yesterday..tried everything but still unable to connect

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