Nokia Lumia 800 won't connect to Zune.

Anonymous
2012-01-16T12:02:42+00:00

Everytime i connect my phone to my computer the Zune software starts up.

However, it comes up with an error message saying 'Can't connect your phone, disconnect it, restart it and retry it'

I have restarted my phone and retried it 5 times, i've restarted my laptop 5 times and it still won't connect!

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-02-29T20:46:50+00:00

I found this in internet:

"The solution is the date.

 I you change your date time to tomorrow it works. I think it is a problem with the leap year."

(http://forum.xda-developers.com/showthread.php?p=23109305)

it worked for me:)

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  1. Anonymous
    2012-02-29T12:26:18+00:00

    Same here. I've tried every step but nothing works...

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  2. Anonymous
    2012-02-29T13:22:51+00:00

    same here new phone  yesterday and install on zune yesterday and always get this msg after tring al the fixes

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  3. Anonymous
    2012-02-29T13:33:03+00:00

    Same here, tried all solutions and nothing works

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  4. Anonymous
    2012-02-29T13:36:46+00:00

    Same problem here, tried brand new lumia 800 on 2 machines and zune refuses to connect to device. Tried rebooting phone, tried deleting the certificate etc

    nothing works!!

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