Nokia Lumia 800 won't connect to Zune.

Anonymous
2012-01-16T12:02:42+00:00

Everytime i connect my phone to my computer the Zune software starts up.

However, it comes up with an error message saying 'Can't connect your phone, disconnect it, restart it and retry it'

I have restarted my phone and retried it 5 times, i've restarted my laptop 5 times and it still won't connect!

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-02-29T20:46:50+00:00

I found this in internet:

"The solution is the date.

 I you change your date time to tomorrow it works. I think it is a problem with the leap year."

(http://forum.xda-developers.com/showthread.php?p=23109305)

it worked for me:)

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  1. Anonymous
    2014-10-12T11:36:30+00:00

    Thank you, this worked a charm.

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  2. Anonymous
    2013-10-01T23:07:11+00:00

    I have the same problem in 2 phones Lumia 800 & Lumia 900 what I've done is to go to a Mac OSX partition and using Windows Phone Software, works great!

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  3. Anonymous
    2013-03-31T22:27:48+00:00

    I have tried everything suggested this worked for me this morning got out my old Toshiba laptop downloaded zune and it found and updated my phone straight away although the updates took what seemed ages...hope this helps if it work for you pleas pass it on to others and good luck :)

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  4. Anonymous
    2013-03-31T22:12:30+00:00

    I have tried everything suggested this worked for me this morning got out my old Toshiba laptop downloaded zune and it found and updated my phone straight away although the updates took what seemed ages...hope this helps if it work for you pleas pass it on to others and good luck :)

    Was this answer helpful?

    0 comments No comments