Nokia Lumia 800 won't connect to Zune.

Anonymous
2012-01-16T12:02:42+00:00

Everytime i connect my phone to my computer the Zune software starts up.

However, it comes up with an error message saying 'Can't connect your phone, disconnect it, restart it and retry it'

I have restarted my phone and retried it 5 times, i've restarted my laptop 5 times and it still won't connect!

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-02-29T20:46:50+00:00

I found this in internet:

"The solution is the date.

 I you change your date time to tomorrow it works. I think it is a problem with the leap year."

(http://forum.xda-developers.com/showthread.php?p=23109305)

it worked for me:)

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  1. Anonymous
    2012-02-29T18:47:23+00:00

    Yep, Lumia 800, brand new today :(

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  2. Anonymous
    2012-02-29T18:38:51+00:00

    Looks like we all have lumias, right?

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  3. Anonymous
    2012-02-29T18:24:28+00:00

    Same problem here, tried multiple computers, with fresh user profiles. I've tried all the MS KB articles available about zune connection problems and none works. The certificate doesn't get generated and there is no device visible in Zune. In device manager it shows my phone (Lumia 800) with the latest driver version (4.8.2345.0).

    OS Version: 7.10.7740.16

    rev nr fw: 1600.2479.7740.11451

    rev nr hw: 112.1402.2.4

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  4. Anonymous
    2012-02-29T18:21:38+00:00

    Same here. New Nokia Lumia 800 since the 27th. Zune displays the same connection error regardless of what i do. Tested on two work stations and one laptop. Solution anyone?

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